Outage in Olo
Payment Gateway Issues: FreedomPay
Resolved MajorIncident Report
We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 01/09/2026 07:41PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 01/09/2026 07:28PM
We are seeing FreedomPay transactions return to normal and continue to monitor the situation.
INVESTIGATING
about 15 hours ago - at 01/09/2026 06:40PM
We continue to see elevated errors processing POS payments through FreedomPay. FreedomPay and Stripe are investigating the issue.
INVESTIGATING
about 18 hours ago - at 01/09/2026 03:43PM
We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.
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