Outage in Olo
Payment and LoyaltyProcessor Issues: Paytronix
Resolved MinorIncident Report
Summary AI Generated
Olo experienced payment and loyalty processing issues for 24 minutes due to a problem identified by their partner Paytronix. The incident affected Payment Processing Partners and Loyalty Partners components. The issue was resolved after Paytronix transactions returned to normal operations.
Paytronix has identified an issue on their end. https://hospitality.theaccessgroup-status.com/incidents/836704
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/20/2026 04:13PM
This incident has been resolved.
MONITORING
4 days ago - at 03/20/2026 04:02PM
We are seeing Paytronix transactions return to normal and continue to monitor the situation.
IDENTIFIED
4 days ago - at 03/20/2026 03:53PM
Paytronix has identified an issue on their end. https://hospitality.theaccessgroup-status.com/incidents/836704
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