Outage in Olo
Some reporting data is delayed
Resolved MinorIncident Report
Summary AI Generated
Olo experienced a data pipeline issue that caused stale or missing data in Dashboard and reporting features for 2.4 hours. The problem affected scheduled reports and Dashboard displays, with customers seeing outdated information during the incident. The issue was identified and resolved through processing a reporting data backlog, restoring current data to all affected systems.
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 05/13/2026 03:18PM
This incident has been resolved.
MONITORING
about 19 hours ago - at 05/13/2026 03:07PM
Reporting data is current and we are experiencing recovery.
IDENTIFIED
about 21 hours ago - at 05/13/2026 01:02PM
The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
INVESTIGATING
about 21 hours ago - at 05/13/2026 12:54PM
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
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