Olo experienced a data pipeline issue that caused stale or missing data in Dashboard and reporting features for 2.4 hours. The problem affected scheduled reports and Dashboard displays, with customers seeing outdated information during the incident. The issue was identified and resolved through processing a reporting data backlog, restoring current data to all affected systems.
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This incident has been resolved.
Reporting data is current and we are experiencing recovery.
The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
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