Outage in Olo
Ordering Disruption
Resolved MinorIncident Report
Summary AI Generated
Olo experienced a 5.7-hour ordering disruption caused by an AWS outage that affected the Ordering API, Dispatch API, desktop web ordering, and mobile app ordering capabilities. The company implemented a fix and monitored the results before fully resolving the incident. All ordering functionality was restored after the resolution.
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
Components affected
Olo Ordering API Olo Dispatch API Olo Desktop Web Ordering Olo Mobile App OrderingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/08/2026 06:44AM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2026 02:17AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/08/2026 01:04AM
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
Latest Olo outages
Payment Processor Issues: Paymentech - 14 days ago
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Partial Ordering Disruption - about 1 month ago
Payment and LoyaltyProcessor Issues: Paytronix - about 2 months ago
Partial Platform Disruption - about 2 months ago
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