Outage in Olo
Partial Ordering Disruption
Resolved MinorIncident Report
Summary AI Generated
Olo experienced a partial ordering disruption where a small percentage of order validation and submission attempts failed, preventing customers from completing orders to the point of sale. The issue affected mobile app ordering, desktop web ordering, the ordering API, and Switchboard services. The incident was resolved after 20 minutes with a fix implementation and monitoring period.
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Components affected
Olo Mobile App Ordering Olo Switchboard Olo Desktop Web Ordering Olo Ordering APITrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/09/2026 05:12PM
This incident has been resolved.
MONITORING
1 day ago - at 04/09/2026 05:06PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/09/2026 04:56PM
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
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