Outage in Olo
Partial Ordering Disruption
Resolved MinorIncident Report
Summary AI Generated
Olo experienced a partial ordering disruption where a small percentage of order validation and submission attempts failed, preventing customers from completing orders to the point of sale. The issue affected mobile app ordering, desktop web ordering, the ordering API, and Switchboard services. The incident was resolved after 20 minutes with a fix implementation and monitoring period.
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Components affected
Olo Ordering API Olo Desktop Web Ordering Olo Mobile App Ordering Olo SwitchboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 04/09/2026 05:12PM
This incident has been resolved.
MONITORING
23 days ago - at 04/09/2026 05:06PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
23 days ago - at 04/09/2026 04:56PM
We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.
Latest Olo outages
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Payment Processor Issues: NCR - 10 days ago
Payment and LoyaltyProcessor Issues: Paytronix - about 1 month ago
Partial Platform Disruption - about 1 month ago
Eighty Sixing Processing Delays - about 1 month ago
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