Outage in Olo
Ordering Disruption
Resolved MajorIncident Report
Summary AI Generated
Olo's Switchboard component experienced a major ordering disruption lasting approximately 2.8 hours on July 4, 2026. A fix was implemented roughly 12 minutes after the incident was identified, followed by a monitoring period before full resolution. Ordering capabilities through Switchboard were restored upon incident closure.
We are investigating a disruption in ordering capabilities for Switchboard and will provide updates as they become available.
Components affected
Olo SwitchboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/05/2026 02:35AM
This incident has been resolved.
MONITORING
14 days ago - at 07/05/2026 12:05AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
14 days ago - at 07/04/2026 11:53PM
We are investigating a disruption in ordering capabilities for Switchboard and will provide updates as they become available.
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