Outage in Olo

Partial Platform Disruption

Resolved Minor

March 19, 2026 - Started 4 days ago - Lasted 42 minutes
Official incident page

Incident Report

Summary AI Generated

Olo experienced a partial platform disruption lasting 42 minutes due to emergency maintenance that required taking the platform offline. The incident affected multiple critical components including ordering APIs, mobile and web ordering, point of sale systems, dashboard, reporting, and webhooks. The issue was resolved after implementing a fix and monitoring the results.

Due to emergency maintenance, we will be briefly taking the platform offline. We expect this will happen in the next 20 - 30 minutes.

Components affected

Olo Ordering API Olo Dispatch API Olo Point of Sale API Olo Desktop Web Ordering Olo Mobile App Ordering Olo Switchboard Olo Dashboard Olo Expo Olo Scheduler Olo Reporting Olo Content Delivery Network Olo Webhooks Olo Eighty Sixing

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/19/2026 11:16PM

This incident has been resolved.

MONITORING 4 days ago - at 03/19/2026 11:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 03/19/2026 10:36PM

Due to emergency maintenance, we will be briefly taking the platform offline. We expect this will happen in the next 20 - 30 minutes.

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