Check if ShipStation is down, recent outages, user-reported issues, and outages map.
ShipStation is working normally
To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized ...
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including ShipStation.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShipStation status data.
IsDown has tracked 392 incidents since started monitoring ShipStation status in March 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 23, 2025
05:03 PM CEST
|
Major | MFA Login Error | 3 days |
Sep 22, 2025
04:23 PM CEST
|
Minor | ShipStation - Login Issue | about 9 hours |
Sep 05, 2025
09:09 PM CEST
|
Minor | Canada Post: International Shipments to the US | 21 days |
Aug 29, 2025
07:02 PM CEST
|
Minor | Marketplace Issues - Shopify | 7 days |
Aug 27, 2025
05:21 PM CEST
|
Minor | Purolator Scheduled Outage | 7 days |
Aug 26, 2025
09:49 AM CEST
|
Minor | Royal Mail - Imminent changes to services to the USA. | about 1 month |
Aug 21, 2025
08:40 PM CEST
|
Minor | Shopify Store Error | about 1 hour |
Aug 21, 2025
07:58 PM CEST
|
Minor | ShipStation Login Issue | about 4 hours |
Aug 21, 2025
01:40 AM CEST
|
Minor | Australian Carriers - International Shipments to the US | Ongoing |
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paul
can not log in on some computers, and can not print labels through the ship station ap.
Balerto
Started receiving error "Unable to check Authentication from Environment 6" at around 5am(GMT-5), now getting "503 Service Temporarily Unavailable".
DeShawn
I'm unable to sign in. I receive an error saying unable to authenticate from environment 6. I've tried everything, clearing cache, different browser, incognito nothing is working.
melissa
Shipstation will not allow me to log in, keeps glitching
Sam
Shipstation is not updating tracking to ebay
TFS
Orders not loading. Red exclamation mark on upload. Cleared Cache and Cookies , has not been resolved
Ross
site not allowing me to sign in
Brandon
Login not working on one computer and another computer is saying the ''Global rate limit exceeded''.
Kian
We've encountered an error Global rate limit exceeded
Laura
Log in error: Timed out while persisting metadata.
Kamille
Logged out automatically and when trying to log-in this error appears. "Timed out while persisting metadata."
Collette
Unable to login. Error messages: "Global rate limit exceeded" "Timed out while persisting metadata" "Resource_exhausted"
Angie
Can’t log in Multiple errors
Bailey
Cant login, It says resource exhausted
Micki
Timed out while persisting metadata.
rachael
Logged out and cannot log back in. "Timed out while persisting metadata."
Linzie
“Timed out while persisting metadata”
Debbie
Will not load new orders.
Pablo
Status page showing a HTTP ERROR 400 message.
Le
Shipstation is not loading when opening in Paypal. It keeps saying try again later. This has been ongoing for at least 30 minutes.
Meagan
ShipStation has an error message with an access denied message.
Clint
Address verification down
Brian
Shipstation not loading addresses at checkout for customers visiting my website.
Eric
Its not loading in the browser for me.
Jon
Trying to login and goes straight to "There was an error initializing Multi Factor Authentication (e: 101)."
Cari
Can’t add a credit card. Just spins
JT
An error occurred attempting to update orders: The remote server returned an error: (502) Bad Gateway
Arnold
I can't login to shipstation. The emails they send with security codes arrive after the time limit expires. The emails they send to reset my password never arrive
Abhi
Website down when trying to login
Jonny
Shipstation is not purchasing new postage. No credit card issues, the issue is with payment processor. No customer service. How can we run a small business this way?
pinchus
ShipStation was unable to create the label
danny
Can not process batches. Keeps timing out.
Charlotte
Can't generate picklist, super slow, getting error when processing shipments
MAtt
Will not load new incoming orders
sandra
ShipStation connect will not connect scale or label printer
Daniel
Multiple admin users of ShipStation, including accountant, can no longer access/sign in/log in to ShipStation (despite clearing cache, using private browser,etc.), and ShipStation no longer sends login Verification Code for access.
tim
cant log in account locked
Joel
SHIPSTATION CONNECT DOWN. NOT SENDING CONFIRMATION EMAILS
David
Login not working and asking to reset passwords.
Jacklyn
It’s not working keep saying to refresh
Kathy
When I try to print a label, the wheel just spins and then says Try Again later
MIchael
Try again later keeps appearing after the wheel spins for a minute
Bob
An Error Occurred Error syncing orders from PayPal. Please refresh or try again later.
Ralek
Charges account, doesn't give label
...
Manual orders not working
Ted
Shipstation is not responding cannot log in
D
Labels not printing. Also states that I don't have enough funds to purchase labels and I have more than enough.
Steven
Labels cannot be generated. Stuck in processing labels action, tried three computers. Mac, and two PCs.
Joyce
Every single account we have is having issue with log in saying its "locked"
Carol
It will not calculate the postage and I cannot, therefore, print any postage labels!
Jessica
Problem transferring funds from wallet to purchase label.
kate
will not load site at all
PJ
Does not print labels - actually it says purchasing labels from carrier then just hangs- USPS is the carrier I was making labels for
Brian
After noon all orders are stuck on processing. Nothing is going through on multiple computers
Cody
Main page stuck on loading.
Rebecca
Spinning wheel of death… can’t log in. It’s cyber Monday ffs
Leeann
Cannot log in / keeps spinning
Tracy
Not loading, just spinning after login. Has been this way for hours.
Bob
having trouble logging in and also logging into shipstation connect
Ora
Shipstation is down for me and for my dev right now, just spinning.
Component | Status |
---|---|
ShipStation | OK |
Order Managment API | OK |
Marketplace Integrations | OK |
Carrier Integrations | OK |
Support Services | OK |
Carriers | OK |
Marketplaces | OK |
Integrations | OK |
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Shipping and logistics software that integrates with multiple carriers including UPS, FedEx, and DHL for streamlined order fulfillment and label creation.
Monitoring ShipStation since March 2021
Tracking 29 ShipStation services and regions
51 incidents in 2025
Number of Incidents
3 issues
Last incident
9 days ago
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ShipStation isn't down. You can check ShipStation status and incident details on the top of the page. IsDown continuously monitors ShipStation official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipStation is currently operational. You can check ShipStation status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipStation might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipStation official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipStation last outage was on September 23, 2025 with the title "MFA Login Error"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipStation and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipStation is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipStation's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShipStation with maximum flexibility
IsDown monitors ShipStation for major outages. A major outage is when ShipStation experiences a critical issue that severely affects one or more services/regions. When ShipStation marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShipStation status page for minor outages. A minor outage is when ShipStation experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShipStation status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipStation publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipStation and all their 29 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShipStation and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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