Check if ShipStation is down, official outages, user-reported issues, and outages map.
ShipStation is having a major outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 395 incidents since started monitoring ShipStation status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShipStation outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
11:50 AM CEST
|
Major
We are currently experiencing issues causing connectivity errors and delays across the Shiptation...
|
1 day |
Oct 10, 2025
07:37 PM CEST
|
Minor
We have identified an issue with the performance of our payment systems and are working to resolv...
|
about 5 hours |
Oct 06, 2025
03:41 PM CEST
|
Minor
ShipStation is aware of the technical issues impacting ShipStation Phone Support. We are actively...
|
about 7 hours |
Sep 23, 2025
05:03 PM CEST
|
Major
ShipStation is currently seeing issues in which some users are unable to log in to their account....
|
3 days |
Sep 22, 2025
04:23 PM CEST
|
Minor
ShipStation is aware of the technical issues impacting the ShipStation Platform and Users inabili...
|
about 9 hours |
Sep 05, 2025
09:09 PM CEST
|
Minor
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled wit...
|
21 days |
Aug 29, 2025
07:02 PM CEST
|
Minor
ShipStation is aware that there is an issue affecting some Shopify store order imports. This is a...
|
7 days |
Aug 27, 2025
05:21 PM CEST
|
Minor
August 30, 2025 at 6:00 p.m. until Sunday, August 31, 2025 at 6:00 p.m. ET, Purolator will underg...
|
7 days |
Aug 26, 2025
09:49 AM CEST
|
Minor
Following the recent changes to US Customs regulations, Royal Mail announced that they would no l...
|
about 1 month |
See what users are saying about ShipStation issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Errors 500, 501, 504 - unable to log in - host network down.
C. - Log in verification times out. Asking for verification code now and also timing out..
Dora - Ship station down . not opening..
pilotshq - getting error : 504 gateway time-out.
Can't even pull up site, I keep getting a 504 Gateway Time-Out.
Unable to create shipping labels..
MP - Request failed with status code 504. Url was /seller.
Monitoring - We are currently experiencing issues causing connectivity errors and delays across the Shipstation platform, which may impact shipment processing, tracking updates, login attempts and other parts of the platform..
Matt - Ship station is not connecting to the server causing a time out issue..
Unable to login, times out..
Grover - Shipstation logged out and won't log back in..
paul - can not log in on some computers, and can not print labels through the ship station ap..
Balerto - Started receiving error "Unable to check Authentication from Environment 6" at around 5am(GMT-5), now getting "503 Service Temporarily Unavailable"..
DeShawn - I'm unable to sign in. I receive an error saying unable to authenticate from environment 6. I've tried everything, clearing cache, different browser, incognito nothing is working..
melissa - Shipstation will not allow me to log in, keeps glitching .
Sam - Shipstation is not updating tracking to ebay.
TFS - Orders not loading. Red exclamation mark on upload. Cleared Cache and Cookies , has not been resolved .
Ross - site not allowing me to sign in.
Brandon - Login not working on one computer and another computer is saying the ''Global rate limit exceeded''. .
Kian - We've encountered an error Global rate limit exceeded.
Laura - Log in error: Timed out while persisting metadata..
Kamille - Logged out automatically and when trying to log-in this error appears. "Timed out while persisting metadata." .
Collette - Unable to login. Error messages: "Global rate limit exceeded" "Timed out while persisting metadata" "Resource_exhausted".
Angie - Can’t log in Multiple errors .
Bailey - Cant login, It says resource exhausted.
Micki - Timed out while persisting metadata..
rachael - Logged out and cannot log back in. "Timed out while persisting metadata.".
Linzie - “Timed out while persisting metadata”.
Debbie - Will not load new orders. .
Pablo - Status page showing a HTTP ERROR 400 message. .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ShipStation. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Shipping and logistics software that integrates with multiple carriers including UPS, FedEx, and DHL for streamlined order fulfillment and label creation.
Monitoring ShipStation since March 2021
Tracking 29 ShipStation services and regions
54 incidents in 2025
IsDown is a status page aggregator that monitors if ShipStation and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShipStation, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ShipStation (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ShipStation's 29 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipStation and other services.
IsDown checks ShipStation official status page for major/minor outages or downtimes. A major outage is when ShipStation experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShipStation experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShipStation outage, we send you an alert and update your dashboard and status page.
ShipStation and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ShipStation status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipStation publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipStation and all their 29 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShipStation but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipStation and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of ShipStation and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShipStation down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect ShipStation outages, IsDown monitors ShipStation's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official ShipStation status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including ShipStation in a single dashboard. | ||
Instant ShipStation outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of ShipStation official status and user-reported issues. | ||
Maintenance feed for ShipStation | ||
Granular alerts filtering by ShipStation components and regions. |
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ShipStation is down. You can check ShipStation status and incident details on the top of the page. IsDown continuously monitors ShipStation official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipStation seems to be having problems. You can check ShipStation status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipStation might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipStation official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipStation last outage was on October 20, 2025 with the title "ShipStation Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipStation and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipStation is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipStation's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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