Check if CEX.IO is down, official outages, user-reported issues, and outages map.
CEX.IO is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 384 incidents since started monitoring CEX.IO status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CEX.IO outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
08:02 AM EDT
|
Minor
We are currently experiencing degraded performance in our Customer Support systems due to an ongo...
|
1 day |
|
Oct 20, 2025
03:45 AM EDT
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Oct 19, 2025
10:01 AM EDT
|
Minor
We are currently investigating this issue.
|
about 3 hours |
|
Oct 10, 2025
06:05 PM EDT
|
Major
We’re currently experiencing temporary service difficulties. Our team is working to resolve the i...
|
about 10 hours |
|
Oct 06, 2025
08:15 AM EDT
|
Minor
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA...
|
7 days |
|
Oct 03, 2025
07:56 AM EDT
|
Minor
We are currently investigating this issue.
|
3 days |
|
Sep 29, 2025
04:26 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 1 hour |
|
Sep 26, 2025
09:52 AM EDT
|
Minor
Due to an unexpected issue on our provider's side, you may experience interruptions with the SEPA...
|
about 1 hour |
|
Sep 24, 2025
05:18 AM EDT
|
Minor
We are waiting for an update from the UXLINK team
|
Ongoing |
See what users are saying about CEX.IO issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Liz - Swap in cold wallet taking over an hour and still pending .
Kenneth - I can’t withdraw my usdt .
Arnaud - I cannot enter in my wallet .
Sundaresan - Unable to login and mobile app not working and also forgot password link is not working.
Gigs - Cannot login, auth service returns 503 error.
Janet - Am not able to login to my mobile app or CEX.IO website. I am getting an error message on the app, however the website is saying the system is down .
Sach - Am having a Error while trying to login .
John - When i press sign in its says 503 error .
Nikola - Error 503, app not available.
Cherish - My CEX is experiencing and error I cannot log back in .
Nebojša - App not working, website not working. Can’t login .
Chikako - My app does not open through Google and does not allow me to open anyway..
Kimran - It give an error bad gateway .
Lorraine - Have a pending withdrawal transaction for over an hour .
Jassim - Cant login and it gives me service unavailable .
Antonia - It is not allowing me to log into the app..
Milan - I cant log in on app and on the website aswell.
Dakota - Heavily delayed smart contract confirmation times. Payment out is confirmed as sent on my end, recipient node has yet to receive notification from Smart Contract. This is for a crypto loan, so it's very frustrating. .
Shahid - My app is not loading contact support.
Tafara - I can't login my account for months now. Each time l try, l get an error report .
Antonio - Login page not letting me in Correct login procedure shown Error classic 404.
Patrice - I'm not able to log into the app today..
Marin - App is not working, can't verify my account .
Raven - havent received my tether.
Qays - cannot sign in, temporarily unavailable.
Ali - Cex.io is openening from last 30 min why? .
haroon - cex.io not opend in my mobile.
Giulia - Website is costantely not working since more than a week. It always shows error. .
mahdi - i deleted bot history and now the app do not open. /start command do not work how to enter the app?.
Usman - Issued regarding my Email and user name.
IsDown aggregates scheduled maintenances for CEX.IO. Currently, there are 1 more maintenances scheduled.
Scheduled for October 25, 2025 at 03:00 AM EDT · until 06:00 AM EDT
We will be undergoing scheduled maintenance during this time.
| Component | Status | Details |
|---|---|---|
| Crypto Deposits status | MAINTENANCE | View details |
| Crypto Withdrawals status | MAINTENANCE | View details |
| Fiat status | MAINTENANCE | View details |
| 2-Factor Authentication status | OK | View details |
| API status | OK | View details |
| CEX.IO BROKER status | OK | View details |
| Mobile Application status | OK | View details |
| Uptime status | OK | View details |
CEX.IO is a cryptocurrency exchange platform that offers trading, buying, and selling of digital currencies, along with SMS alerts, customer support, and an affiliate program.
Monitoring CEX.IO since February 2022
Tracking 155 CEX.IO services and regions
60 incidents in 2025
CEX.IO is down. You can check CEX.IO status and incident details on the top of the page. IsDown continuously monitors CEX.IO official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CEX.IO seems to be having problems. You can check CEX.IO status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, CEX.IO might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the CEX.IO official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CEX.IO last outage was on October 20, 2025 with the title "Degraded Performance – Customer Support"
IsDown and DownDetector help users determine if CEX.IO is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CEX.IO's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.