CEX.IO status updated a few minutes ago
CEX.IO is having a minor outage
Skrill & Neteller & Epay maintenance
This chart shows the number of user-reported issues for CEX.IO service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where CEX.IO users are reporting performance issues or downtime. The map shows recent outages from around the world.
CEX.IO Outage MapSee what users are saying about CEX.IO issues that impacted them and how they are affected by the outage.
Liz - Swap in cold wallet taking over an hour and still pending .
Kenneth - I can’t withdraw my usdt .
Arnaud - I cannot enter in my wallet .
Sundaresan - Unable to login and mobile app not working and also forgot password link is not working.
Gigs - Cannot login, auth service returns 503 error.
Janet - Am not able to login to my mobile app or CEX.IO website. I am getting an error message on the app, however the website is saying the system is down .
Sach - Am having a Error while trying to login .
John - When i press sign in its says 503 error .
Nikola - Error 503, app not available.
Cherish - My CEX is experiencing and error I cannot log back in .
In the last 90 days, CEX.IO had 23 incidents (2 major outages and 21 minor incidents) with a median duration of 15 hours 24 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check out the latest outages detected by IsDown for CEX.IO. It will show official outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Jan 19, 2026 at 06:39 AM UTC
|
about 3 hours |
|
We are currently experiencing degraded performance in our Customer Support systems.
|
Jan 09, 2026 at 08:13 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jan 06, 2026 at 10:16 AM UTC
|
1 day |
|
We are currently investigating this issue.
|
Dec 29, 2025 at 01:59 PM UTC
|
about 19 hours |
|
We are currently investigating this issue.
|
Dec 26, 2025 at 09:52 AM UTC
|
Ongoing |
|
We are currently investigating this issue.
|
Dec 23, 2025 at 08:30 AM UTC
|
1 day |
|
We are currently investigating this issue.
|
Dec 17, 2025 at 01:04 PM UTC
|
about 22 hours |
|
We are currently investigating this issue.
|
Dec 17, 2025 at 10:32 AM UTC
|
Ongoing |
|
We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for o...
|
Dec 07, 2025 at 04:15 PM UTC
|
34 minutes |
Check the current status of the 8 components, services, or regions being monitored for CEX.IO.
| Component | Status | Details |
|---|---|---|
| Crypto Deposits status | MAINTENANCE | View details |
| Crypto Withdrawals status | MAINTENANCE | View details |
| Fiat status | MINOR | View details |
| 2-Factor Authentication status | OK | View details |
| API status | OK | View details |
| CEX.IO BROKER status | OK | View details |
| Mobile Application status | OK | View details |
| Uptime status | OK | View details |
CEX.IO is down. You can check CEX.IO status and incident details on the top of the page. IsDown continuously monitors CEX.IO official status page every few minutes. In the last 24 hours, there were 1 outages reported.
CEX.IO seems to be having problems. You can check CEX.IO status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, CEX.IO might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the CEX.IO official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CEX.IO last outage was on January 19, 2026 with the title "ARB transactions maintenance"
IsDown and DownDetector help users determine if CEX.IO is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CEX.IO's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.