Is CEX.IO Down? Check the current CEX.IO status

CEX.IO is operational

Updated a few minutes ago

CEX.IO not working for you?

Monitoring CEX.IO since February 2022. Learn more

Monitoring 155 CEX.IO services and regions

14 incidents in 2025

Current CEX.IO official ongoing incidents

No incidents reported in CEX.IO's status page

IsDown pulls data from CEX.IO's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

CEX.IO issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about CEX.IO problems

  • A

    Arnaud

    9 days ago

    I cannot enter in my wallet

  • S

    Sundaresan

    9 days ago

    Unable to login and mobile app not working and also forgot password link is not working

  • G

    Gigs

    9 days ago

    Cannot login, auth service returns 503 error

  • J

    Janet

    9 days ago

    Am not able to login to my mobile app or CEX.IO website. I am getting an error message on the app, however the website is saying the system is down

  • S

    Sach

    9 days ago

    Am having a Error while trying to login

  • J

    John

    9 days ago

    When i press sign in its says 503 error

  • N

    Nikola

    9 days ago

    Error 503, app not available

  • C

    Cherish

    9 days ago

    My CEX is experiencing and error I cannot log back in

  • N

    Nebojša

    9 days ago

    App not working, website not working. Can’t login

  • C

    Chikako

    18 days ago

    My app does not open through Google and does not allow me to open anyway.

  • K

    Kimran

    about 1 month ago

    It give an error bad gateway

  • L

    Lorraine

    about 1 month ago

    Have a pending withdrawal transaction for over an hour

  • J

    Jassim

    about 2 months ago

    Cant login and it gives me service unavailable

  • A

    Antonia

    about 2 months ago

    It is not allowing me to log into the app.

  • M

    Milan

    about 2 months ago

    I cant log in on app and on the website aswell

  • D

    Dakota

    2 months ago

    USDT (TRC-20) Heavily delayed smart contract confirmation times. Payment out is confirmed as sent on my end, recipient node has yet to receive notification from Smart Contract. This is for a crypto loan, so it's very frustrating.

  • S

    Shahid

    2 months ago

    My app is not loading contact support

  • T

    Tafara

    3 months ago

    I can't login my account for months now. Each time l try, l get an error report

  • A

    Antonio

    4 months ago

    Login page not letting me in Correct login procedure shown Error classic 404

  • P

    Patrice

    4 months ago

    I'm not able to log into the app today.

  • M

    Marin

    5 months ago

    App is not working, can't verify my account

  • R

    Raven

    5 months ago

    USDT (TRC-20) havent received my tether

  • Q

    Qays

    6 months ago

    CEX.IO BROKER cannot sign in, temporarily unavailable

  • A

    Ali

    6 months ago

    Cex.io is openening from last 30 min why?

  • H

    haroon

    7 months ago

    cex.io not opend in my mobile

  • G

    Giulia

    7 months ago

    Website availability Website is costantely not working since more than a week. It always shows error.

  • M

    mahdi

    8 months ago

    i deleted bot history and now the app do not open. /start command do not work how to enter the app?

  • U

    Usman

    8 months ago

    Issued regarding my Email and user name

  • N

    Ngbede

    8 months ago

    Face verification issues

  • T

    Tess

    8 months ago

    Telegram bot isn't responding since morning

  • P

    Pwajok

    8 months ago

    My cex app is not opening but others are working normal

  • M

    Muhammad

    8 months ago

    I can't verify my account. When I press verification tab it says "Something went wrong try to connect later"

  • E

    Edith

    8 months ago

    Mobile Application Having difficulty with identity verification on the cexio app

  • T

    Thomas

    8 months ago

    Crypto Withdrawals Error 504 and 503 reponse time

  • N

    Natalie

    10 months ago

    the platform is down, cannot buy currency

  • E

    Elaine

    10 months ago

    Depositing to my CEX account received a failed prompt

  • N

    Nick

    10 months ago

    Verification code not being received

  • S

    Steph

    11 months ago

    CEX.IO BROKER It's not loading and the internet can't find the address.

CEX.IO outage history

IsDown has tracked 338 incidents since started monitoring CEX.IO status in February 2022.

CEX.IO outages in the last 30 days

Number of Incidents

5 issues

Last incident

7 days ago

Having problems with CEX.IO? What can you do?

  1. First, stay calm.

    • We know it's stressful when CEX.IO is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did CEX.IO already acknowledge the issue? And published a status update? (You can find it in the top of the page or in CEX.IO status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If CEX.IO is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

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Frequently Asked Questions

Is CEX.IO down today?

CEX.IO isn't down. You can check CEX.IO status and incident details on the top of the page. IsDown continuously monitors CEX.IO official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CEX.IO status?

CEX.IO is currently operational. You can check CEX.IO status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CEX.IO outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CEX.IO slow today?

Currently there's no report of CEX.IO being slow. Check on the top of the page if there are any reported problems by other users.

How are CEX.IO outages detected?

IsDown monitors the CEX.IO official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CEX.IO outage?

CEX.IO last outage was on March 05, 2025 with the title "PayPal deposits maintenance"

CEX.IO not working for you? How do I know if CEX.IO is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.