Braze is operational
Updated
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
IsDown pulls data from Braze's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Islam
3 months agoit's giving technical error
Jack
5 months agoCampaign Builder keeps breaking
Jon
6 months agoCanvas not showing "unexpected error" message
Eliza
7 months agooutage is blocking our QA process for an app release of a major feature
shawn
7 months agopages aren't loading, 503 error
Roscoe
7 months agoLogin issues/content not loading
Aubri
7 months agoCan't access the log in page
Hannah
7 months agoBraze pages aren't loading.
Becca
7 months agoI'm unable to log in - it won't load
Shaila
7 months ago504 gateway error. Slow to load login screen.
Simon
7 months ago504 Gateway Time out error
Frank
7 months agoLoading a new canvas is ridiculously slow.
Irene
7 months agoDoesnt open and got a "technical issues" message
Lisa
8 months agoCopying campaigns from one workspace to another
Lisa
8 months agoError page in campaign set up, reports, analytics
Angel
8 months agoBraze is experiencing technical problems
Nikhil
8 months agoNot able to send in-app messages
Tom
11 months agoBrave will not load url's while Chrome will.
jackie
12 months agopersistent loading behavior
Teodora
12 months agoI need the platform for my client communications and I cannot access it
Iara
12 months agoNo access , we lost all our campaigns scheduled
Test
12 months agoCan't access my account and all communications are down.
Deb
12 months agoMessage: We are currently experiencing technical problems.
Kiko
12 months agoEverything is loading extremely slowly if at all
Jessica
12 months agoCrashing, not saving work, pages not loading
Marianna
12 months agoI don't receive test emails
IsDown has tracked 167 incidents since started monitoring Braze status in March 2021.
3 days ago · lasted about 18 hours
Issue Overview On April 11th, 2025, we released an update that inadvertently introduced a bug affecting Canvas configurations. Unfortunately, this update erroneously added Exit Criteria filters to Canvas Entry Criteria filters for active Canvases ... More details
16 days ago · lasted about 1 hour
Braze Engineers are currently investigating an issue impacting US01 services. More details
about 1 month ago · lasted about 3 hours
Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing... More details
We've tracked and collected 167 incidents since started monitoring Braze status
Number of Incidents
2 issues
Last incident
4 days ago
Why teams choose IsDown:
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Braze isn't down. You can check Braze status and incident details on the top of the page. IsDown continuously monitors Braze official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Braze is currently operational. You can check Braze status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Braze being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Braze official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Braze last outage was on April 15, 2025 with the title "Issue impacting Canvases with Exit Criteria"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Braze and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Braze with maximum flexibility
IsDown monitors Braze for major outages. A major outage is when Braze experiences a critical issue that severely affects one or more services/regions. When Braze marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Braze status page for minor outages. A minor outage is when Braze experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Braze status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Braze publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Braze and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Braze and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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