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Braze is operational

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Current Braze official ongoing incidents

No incidents reported in Braze's status page

IsDown pulls data from Braze's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Braze issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Braze problems

  • I

    Islam

    3 months ago

    it's giving technical error

  • J

    Jack

    5 months ago

    Campaign Builder keeps breaking

  • J

    Jon

    6 months ago

    Canvas not showing "unexpected error" message

  • E

    Eliza

    7 months ago

    outage is blocking our QA process for an app release of a major feature

  • S

    shawn

    7 months ago

    pages aren't loading, 503 error

  • R

    Roscoe

    7 months ago

    Login issues/content not loading

  • A

    Aubri

    7 months ago

    Can't access the log in page

  • H

    Hannah

    7 months ago

    Braze pages aren't loading.

  • B

    Becca

    7 months ago

    I'm unable to log in - it won't load

  • S

    Shaila

    7 months ago

    504 gateway error. Slow to load login screen.

  • S

    Simon

    7 months ago

    504 Gateway Time out error

  • F

    Frank

    7 months ago

    Loading a new canvas is ridiculously slow.

  • I

    Irene

    7 months ago

    Doesnt open and got a "technical issues" message

  • L

    Lisa

    8 months ago

    Copying campaigns from one workspace to another

  • L

    Lisa

    8 months ago

    Error page in campaign set up, reports, analytics

  • A

    Angel

    8 months ago

    Braze is experiencing technical problems

  • N

    Nikhil

    8 months ago

    Not able to send in-app messages

  • T

    Tom

    11 months ago

    Brave will not load url's while Chrome will.

  • J

    jackie

    12 months ago

    persistent loading behavior

  • T

    Teodora

    12 months ago

    I need the platform for my client communications and I cannot access it

  • I

    Iara

    12 months ago

    No access , we lost all our campaigns scheduled

  • T

    Test

    12 months ago

    Can't access my account and all communications are down.

  • D

    Deb

    12 months ago

    Message: We are currently experiencing technical problems.

  • K

    Kiko

    12 months ago

    Everything is loading extremely slowly if at all

  • J

    Jessica

    12 months ago

    Crashing, not saving work, pages not loading

  • M

    Marianna

    12 months ago

    I don't receive test emails

Braze outage history

IsDown has tracked 167 incidents since started monitoring Braze status in March 2021.

  • Apr 15 2025

    3 days ago · lasted about 18 hours

    Issue Overview On April 11th, 2025, we released an update that inadvertently introduced a bug affecting Canvas configurations. Unfortunately, this update erroneously added Exit Criteria filters to Canvas Entry Criteria filters for active Canvases ... More details

  • Apr 03 2025

    16 days ago · lasted about 1 hour

    Braze Engineers are currently investigating an issue impacting US01 services. More details

  • Mar 19 2025

    about 1 month ago · lasted about 3 hours

    Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing... More details

  • Mar 2021 ...
    IsDown started monitoring Braze status

    We've tracked and collected 167 incidents since started monitoring Braze status

Sign up and check all outage history

Monitoring 49 Braze services and regions

8 incidents in 2025

Braze outages in the last 30 days

Number of Incidents

2 issues

Last incident

4 days ago

Companies that monitor Braze also follow the status of these services

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Frequently Asked Questions

Is Braze down today?

Braze isn't down. You can check Braze status and incident details on the top of the page. IsDown continuously monitors Braze official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Braze status?

Braze is currently operational. You can check Braze status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Braze outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Braze slow today?

Currently there's no report of Braze being slow. Check on the top of the page if there are any reported problems by other users.

How are Braze outages detected?

IsDown monitors the Braze official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Braze outage?

Braze last outage was on April 15, 2025 with the title "Issue impacting Canvases with Exit Criteria"

Braze not working for you? How do I know if Braze is down?

How can I check Braze status and outages?

Why use IsDown to monitor Braze instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Braze and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Braze status changes?

IsDown offers an easy way to monitor Braze with maximum flexibility

Major Outages Notifications

IsDown monitors Braze for major outages. A major outage is when Braze experiences a critical issue that severely affects one or more services/regions. When Braze marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Braze status page for minor outages. A minor outage is when Braze experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Braze status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Braze publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Braze and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Braze and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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