Check if Braze is down, recent outages, user-reported issues, and outages map.
Braze is working normally
Stay on top of outages with IsDown. Monitor the real-time status of all your vendors, SaaS, and tools, including Braze.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Braze status data.
IsDown has tracked 178 incidents since started monitoring Braze status in March 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Rianne
504 / 503 issues after trying to log in
WBD
Emails are not getting delivered.
Islam
it's giving technical error
Jack
Campaign Builder keeps breaking
Jon
Canvas not showing "unexpected error" message
Eliza
outage is blocking our QA process for an app release of a major feature
shawn
pages aren't loading, 503 error
Roscoe
Login issues/content not loading
Aubri
Can't access the log in page
Hannah
Braze pages aren't loading.
Becca
I'm unable to log in - it won't load
Shaila
504 gateway error. Slow to load login screen.
Simon
504 Gateway Time out error
Frank
Loading a new canvas is ridiculously slow.
Irene
Doesnt open and got a "technical issues" message
Lisa
Copying campaigns from one workspace to another
Lisa
Error page in campaign set up, reports, analytics
Angel
Braze is experiencing technical problems
Nikhil
Not able to send in-app messages
Tom
Brave will not load url's while Chrome will.
jackie
persistent loading behavior
Teodora
I need the platform for my client communications and I cannot access it
Iara
No access , we lost all our campaigns scheduled
Test
Can't access my account and all communications are down.
Deb
Message: We are currently experiencing technical problems.
Kiko
Everything is loading extremely slowly if at all
Jessica
Crashing, not saving work, pages not loading
Marianna
I don't receive test emails
| Component | Status |
|---|---|
| US 01 Cluster | OK |
| EU 01 Cluster | OK |
| US 02 Cluster | OK |
| US 03 Cluster | OK |
| US 04 Cluster | OK |
| US 06 Cluster | OK |
| US 08 Cluster | OK |
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Customer engagement platform that offers REST APIs, SDK data collection, data processing, and outbound messaging capabilities for targeted marketing campaigns.
Monitoring Braze since March 2021
Tracking 49 Braze services and regions
19 incidents in 2025
Number of Incidents
3 issues
Last incident
23 days ago
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Braze isn't down. You can check Braze status and incident details on the top of the page. IsDown continuously monitors Braze official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Braze is currently operational. You can check Braze status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Braze being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Braze official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Braze last outage was on September 09, 2025 with the title "Increased error rates for REST and SDK services across US clusters"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Braze and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Braze is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Braze's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Braze with maximum flexibility
IsDown monitors Braze for major outages. A major outage is when Braze experiences a critical issue that severely affects one or more services/regions. When Braze marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Braze status page for minor outages. A minor outage is when Braze experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Braze status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Braze publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Braze and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Braze and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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