Is Braze Down? Check current status

Check if Braze is down, official outages, user-reported issues, and outages map.

Current Braze status

Braze is working normally

Updated from Braze official status page

Braze not working for you?

Braze service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Braze Outage Map

View Braze Reports Map

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Braze recent outages and downtime history

IsDown has tracked 180 incidents since started monitoring Braze status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Braze outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 22, 2025
07:19 PM EDT
Minor
Increased latency in Outbound Messaging for all clusters
At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging....
31 minutes
Oct 20, 2025
05:52 AM EDT
Major
AWS US East 1 outage
Our Engineering team is aware that AWS is experiencing an outage on Monday, October 20, 2025. At...
about 14 hours
Oct 20, 2025
05:09 AM EDT
Not Confirmed by Braze
Possible Outage Indicated by User Reports
30 minutes
Sep 09, 2025
03:07 PM EDT
Minor
Increased error rates for REST and SDK services across US clusters
We are currently investigating elevated error rates affecting our REST API and SDK services acros...
27 minutes
Sep 05, 2025
01:54 PM EDT
Minor
Degraded performance for Dashboard and Time Series data in US05
Braze Engineers are investigating an issue where customers might have experienced issues within t...
10 minutes
Sep 02, 2025
01:20 PM EDT
Major
Issue impacting US01 and US05 clusters
We're investigating an issue impacting services on the US01 and US05 clusters. A further update w...
27 minutes
Aug 28, 2025
03:06 PM EDT
Minor
SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes
Braze Engineers have identified an issue with SMS delivery Delays and failures to multiple networ...
about 4 hours
Aug 21, 2025
03:15 PM EDT
Minor
Issue impacting US clusters
Braze Engineers are currently investigating increased latency in the REST APIs.
about 1 hour
Aug 19, 2025
10:00 AM EDT
Major
Issue impacting US06 AND EU02 services
Braze Engineers are currently investigating an issue impacting US06 AND EU02 services.
about 2 hours
Jul 30, 2025
10:49 AM EDT
Minor
Degraded performance in Outbound Messaging and Data Processing on EU01
We have identified degraded performance between 2:05 PM and 2:28 PM UTC, which impacted Outbound ...
32 minutes
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Looking to track Braze outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Braze status

See what users are saying about Braze issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Rianne - 504 / 503 issues after trying to log in.

  • WBD - Emails are not getting delivered..

  • Islam - it's giving technical error.

  • Jack - Campaign Builder keeps breaking.

  • Jon - Canvas not showing "unexpected error" message .

  • Eliza - outage is blocking our QA process for an app release of a major feature.

  • shawn - pages aren't loading, 503 error.

  • Roscoe - Login issues/content not loading.

  • Aubri - Can't access the log in page.

  • Hannah - Braze pages aren't loading..

  • Becca - I'm unable to log in - it won't load.

  • Shaila - 504 gateway error. Slow to load login screen..

  • Simon - 504 Gateway Time out error.

  • Frank - Loading a new canvas is ridiculously slow..

  • Irene - Doesnt open and got a "technical issues" message.

  • Lisa - Copying campaigns from one workspace to another.

  • Lisa - Error page in campaign set up, reports, analytics.

  • Angel - Braze is experiencing technical problems.

  • Nikhil - Not able to send in-app messages .

  • Tom - Brave will not load url's while Chrome will..

  • jackie - persistent loading behavior.

  • Teodora - I need the platform for my client communications and I cannot access it.

  • Iara - No access , we lost all our campaigns scheduled .

  • Test - Can't access my account and all communications are down..

  • Deb - Message: We are currently experiencing technical problems..

  • Kiko - Everything is loading extremely slowly if at all.

  • Jessica - Crashing, not saving work, pages not loading.

  • Marianna - I don't receive test emails.

Users who monitor Braze status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Braze. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
Slack

Slack

MINOR
GitHub

GitHub

OK
Google Cloud

Google Cloud

OK
Cloudflare

Cloudflare

OK
Google Workspace

Google Workspace

MINOR
Iterable

Iterable

OK
SendGrid

SendGrid

OK
Figma

Figma

OK
OpenAI

OpenAI

OK
Zoom

Zoom

MINOR
Segment

Segment

OK
Amplitude

Amplitude

OK
Stripe

Stripe

OK
Salesforce

Salesforce

MINOR
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Customer engagement platform that offers REST APIs, SDK data collection, data processing, and outbound messaging capabilities for targeted marketing campaigns.

Monitoring Braze since March 2021

Tracking 49 Braze services and regions

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22 incidents in 2025

How to monitor the status of Braze and all your dependencies?

IsDown is a status page aggregator that monitors if Braze and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Braze, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Braze?

IsDown monitors Braze health in almost real-time

Every few minutes we go to the status page of Braze (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Braze's 49 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Braze, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Braze and other services.

What you get when monitoring Braze with IsDown

Track Braze incidents and downtimes by severity

IsDown checks Braze official status page for major/minor outages or downtimes. A major outage is when Braze experiences a critical issue that severely affects one or more services/regions. A minor incident is when Braze experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Braze outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Braze

Braze and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Braze outages and downtimes

IsDown collects all information from the outages published in Braze status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Braze maintenance events

Braze publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Braze outages that impact your business

IsDown monitors Braze and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Braze but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Braze and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Braze or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Braze and other services.

Start Monitoring for Free

Send outage information from Braze and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Braze and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Braze status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Braze down?'

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Braze Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Braze outages, IsDown monitors Braze's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Braze status page monitoring with real-time incident details.
Monitor 4,522+ services including Braze in a single dashboard.
Instant Braze outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Braze official status and user-reported issues.
Maintenance feed for Braze
Granular alerts filtering by Braze components and regions.
Start Monitoring Braze with IsDown

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Frequently Asked Questions

Is Braze down today?

Braze isn't down. You can check Braze status and incident details on the top of the page. IsDown continuously monitors Braze official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Braze status?

Braze is currently operational. You can check Braze status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Braze outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Braze down today or just slow?

Currently there's no report of Braze being slow. Check on the top of the page if there are any reported problems by other users.

How are Braze outages detected?

IsDown monitors the Braze official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Braze having an outage right now?

Braze last outage was on October 22, 2025 with the title "Increased latency in Outbound Messaging for all clusters"

How to check if Braze is down?

Why use IsDown to monitor Braze instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Braze and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Braze?

IsDown and DownDetector help users determine if Braze is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Braze's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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