Is Braze Down? What is the current status?

Braze status is operational
Updated from Braze official status page
Braze not working for you?

Braze issues reported in the last 24 hours

Latest comments about Braze problems

  • T
    2 months ago

    Tom Brave will not load url's while Chrome will.

  • J
    3 months ago

    jackie persistent loading behavior

  • T
    3 months ago

    Teodora I need the platform for my client communications and I cannot access it

  • I
    3 months ago

    Iara No access , we lost all our campaigns scheduled

  • T
    3 months ago

    Test Can't access my account and all communications are down.

  • D
    3 months ago

    Deb Message: We are currently experiencing technical problems.

  • K
    3 months ago

    Kiko Everything is loading extremely slowly if at all

  • J
    3 months ago

    Jessica Crashing, not saving work, pages not loading

  • M
    3 months ago

    Marianna I don't receive test emails

Latest Braze status updates

Messaging and Data Processing latency

Minor Resolved

July 12, 2024 · lasted about 2 hours

We have identified an issue with our Cloud Infrastructure hosted on AWS. Our engineering teams are working to manage capacity and messaging queues. At this time US02 and US05 clusters are experienc...

Issues creating cases via the Braze Support Portal

Major Resolved

June 19, 2024 · lasted about 5 hours

We are investigating an issue preventing some users from raising a ticket via the Braze Support Portal. If you are experiencing issues please raise a ticket by emailing support@braze.com.

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Braze outages in the last 30 days

Number of Incidents

2 issues

Last incident

7 days ago

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Monitor all your critical services' status pages from one centralized dashboard. Instant alerts the moment an outage is detected. Receive vendor outages in Slack, PagerDuty, Datadog, and more.

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Stay informed about Braze status changes

IsDown offers an easy way to monitor Braze with maximum flexibility

Major Outages Notifications

IsDown monitors Braze for major outages. A major outage is when Braze experiences a critical issue that severely affects one or more services/regions. When Braze marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Braze status page for minor outages. A minor outage is when Braze experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Braze status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Braze publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Braze and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Braze and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Braze down today?

Braze is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Braze status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Braze outages, issues and problems' at the top of the page.

When was the last Braze outage?

Braze last outage was on July 12, 2024 with the title "Messaging and Data Processing latency"

Braze not working for you? How do I know if Braze is down?
How can I check Braze status and outages?
Why use IsDown to monitor Braze instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Braze and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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