The Braze US07 Dashboard experienced intermittent latency and errors for approximately 2.4 hours on September 2, 2026. Engineers identified the root cause and implemented a fix, with the dashboard stabilizing within roughly 30 minutes of the fix being applied. The incident was confirmed resolved after the dashboard remained stable.
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The Dashboard has continue to remain stable and the issue is now resolved.
Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.
We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.
Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.
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