Outage in Braze
WhatsApp Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Meta experienced an issue that caused degraded WhatsApp services through Braze for 3.3 hours. WhatsApp message delivery experienced latency, while Campaign and Canvas creation/modification using WhatsApp templates and Facebook audience sync encountered errors and delays. Full service was restored after Meta recovered from the underlying issue.
Meta, a third-party, is currently experiencing an issue impacting WhatsApp services. During this time, WhatsApp messages may experience latency.
Campaign and Canvas creation or modification may experience errors and latency when utilizing WhatsApp templates.
Audience sync to Facebook may also experience errors and latency during this period.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/12/2026 06:13PM
Meta has recovered from the earlier issue impacting WhatsApp services, and full service has now been restored. WhatsApp message delivery, Campaign and Canvas creation or modification using WhatsApp templates, and Audience sync to Facebook are all operating normally.
MONITORING
1 day ago - at 06/12/2026 04:52PM
Meta's services appear to be stabilizing. We are continuing to monitor the situation and will provide a further update once full service has been restored.
IDENTIFIED
1 day ago - at 06/12/2026 02:58PM
Meta, a third-party, is currently experiencing an issue impacting WhatsApp services. During this time, WhatsApp messages may experience latency.
Campaign and Canvas creation or modification may experience errors and latency when utilizing WhatsApp templates.
Audience sync to Facebook may also experience errors and latency during this period.
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