Outage in Stonly
Performance degradation on KBs and Guides
Resolved MinorIncident Report
Summary AI Generated
Stonly experienced performance degradation affecting customer knowledge bases and guides for 52 minutes. The issue was identified and a fix was implemented while monitoring the results. The incident has been fully resolved.
The issue has been identified and a fix is being implemented.
Components affected
Stonly customers KBTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 04/30/2026 02:18PM
This incident has been resolved.
MONITORING
25 days ago - at 04/30/2026 02:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
25 days ago - at 04/30/2026 01:28PM
The issue has been identified and a fix is being implemented.
Latest Stonly outages
Intermittent platform outages - 21 days ago
Problem with the Guide publish functionality - about 2 months ago
AI Answers not returning results - 4 months ago
Problem with new release package - 4 months ago
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