Is KnowBe4 Down?

This page shows the live KnowBe4 status so you can confirm in seconds if KnowBe4 is down.

KnowBe4 current status

Updated

KnowBe4 is operational

IsDown pulls data from the official status page every few minutes and collects user-reported KnowBe4 issues.
Refresh the page to see the latest updates.

KnowBe4 incident history

IsDown has tracked 176 incidents since started monitoring KnowBe4 downtimes in March 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 13 2025
    PAB Operation Timeout

    about 22 hours ago · lasted about 5 hours

    We are currently investigating this issue.

  • Apr 30 2025
    KSAT - Pages not loading

    14 days ago · lasted about 1 hour

    We have received reports that Pages are not loading. We are investigating this issue and will update this page when we have more information.

  • Apr 30 2025
    KSAT - Specific Phishing Campaigns Not Starting

    14 days ago · lasted about 7 hours

    We have received reports that some Phishing Campaigns are not starting. We are investigating this issue and will update this page when we have more information.

  • Mar 2021 ...
    IsDown started monitoring KnowBe4 status

    We've tracked and collected 176 incidents since started monitoring KnowBe4 status

Sign up and check all outage history

KnowBe4 user-reported issues in the last 24 hours

This chart displays the number of user-reported KnowBe4 problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about KnowBe4 issues

  • G

    Gareth

    EU login white screening. Earlier I could login but Training URL wasnt responsive.

  • S

    Sunny

    PhishER

    Significant delay in reported emails. Reported emails are arriving late in PhishER inbox

  • L

    Loke

    Cannot login after password change.

  • J

    Jennifer

    It keeps asking us to login over and over. It won't display the the pages properly.

  • J

    John

    The page after login does not load

  • C

    Chuck

    Gateway time out error 504

  • R

    Roberto

    The login page is not working

  • S

    Sunny

    PhishER

    PhishER is not loading -- just blank screen

  • F

    Fatima

    PhishER

    PhishER emails are not loading

  • S

    Sunny

    PhishRIP

    PhishRIP is not ripping emails

  • S

    Sanat

    PhishER

    Reported emails are not receiving in Inbox

  • K

    Ken

    User provisioning is not working

  • P

    Pete

    Can't login to https://training.knowbe4.com/ui/login

  • D

    Dylan

    500 error when trying to sign in with SAML SSO.

  • S

    Sana

    PhishER issue - The emails are arriving in PhishER inbox late. There is a over an hour delay.

KnowBe4 outages in the last 30 days

Number of Incidents

5 issues

Last incident

1 days ago

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Having problems with KnowBe4? What can you do?

  1. First, stay calm.

    • We know it's stressful when KnowBe4 is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the KnowBe4 outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did KnowBe4 already acknowledge the issue? And published a status update? (You can find it in the top of the page or in KnowBe4 status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If KnowBe4 is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did KnowBe4 recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about KnowBe4 status changes?

IsDown offers an easy way to monitor KnowBe4 with maximum flexibility

Major Outages Notifications

IsDown monitors KnowBe4 for major outages. A major outage is when KnowBe4 experiences a critical issue that severely affects one or more services/regions. When KnowBe4 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors KnowBe4 status page for minor outages. A minor outage is when KnowBe4 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in KnowBe4 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

KnowBe4 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors KnowBe4 and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

KnowBe4 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is KnowBe4 down today?

KnowBe4 isn't down. You can check KnowBe4 status and incident details on the top of the page. IsDown continuously monitors KnowBe4 official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current KnowBe4 status?

KnowBe4 is currently operational. You can check KnowBe4 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a KnowBe4 outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is KnowBe4 slow today?

Currently there's no report of KnowBe4 being slow. Check on the top of the page if there are any reported problems by other users.

How are KnowBe4 outages detected?

IsDown monitors the KnowBe4 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last KnowBe4 outage?

KnowBe4 last outage was on May 13, 2025 with the title "PAB Operation Timeout"

KnowBe4 not working for you? How do I know if KnowBe4 is down?

How can I check KnowBe4 status and outages?

Why use IsDown to monitor KnowBe4 instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor KnowBe4 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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