Check if KnowBe4 is down, recent outages, user-reported issues, and outages map.
KnowBe4 is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more KnowBe4 status data.
IsDown has tracked 196 incidents since started monitoring KnowBe4 status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 10, 2025
11:48 AM EDT
|
Minor | KSAT - Training and Modstore Not Loading | about 2 hours |
|
Oct 09, 2025
05:18 AM EDT
|
Major | Multiple Services Impacted by Azure Degradation | about 6 hours |
|
Oct 07, 2025
03:10 PM EDT
|
Minor | KSAT Dashboard and Account Settings not Loading | about 2 hours |
|
Sep 29, 2025
01:03 PM EDT
|
Minor | KSAT - Phishing Campaign Delays | 3 days |
|
Sep 17, 2025
02:17 PM EDT
|
Minor | Delay on Phishing Campaigns | 6 days |
|
Sep 15, 2025
03:43 PM EDT
|
Minor | KSAT - Reports Not Updating (US) | 3 days |
|
Aug 13, 2025
03:05 PM EDT
|
Minor | KSAT - Phishing and Training Activity Reports Not Downloading | about 2 hours |
|
Jul 31, 2025
05:21 PM EDT
|
Minor | KSAT Console Delays (US) | 11 days |
|
Jul 29, 2025
01:08 PM EDT
|
Minor | KSAT - Phishing and Training Campaign Delays (US) | 8 days |
|
Jul 21, 2025
02:53 PM EDT
|
Minor | PhishER - Page Loading Issues (US Only) | 1 day |
I am the IT admin. Users are reporting "Operation timeout" error when trying to use the Phish Alert Button
PhishER has been offline since yesterday around noon. Both links to PhishER in our KB4 site have disappeared. We tried to re-attach our Exchange server but that did not help. We are still receiving emails indicating that people are reporting phish... but we cannot use PhishER.
EU login white screening. Earlier I could login but Training URL wasnt responsive.
Significant delay in reported emails. Reported emails are arriving late in PhishER inbox
Cannot login after password change.
It keeps asking us to login over and over. It won't display the the pages properly.
The page after login does not load
Gateway time out error 504
The login page is not working
PhishER is not loading -- just blank screen
PhishER emails are not loading
PhishRIP is not ripping emails
Reported emails are not receiving in Inbox
User provisioning is not working
Can't login to https://training.knowbe4.com/ui/login
500 error when trying to sign in with SAML SSO.
PhishER issue - The emails are arriving in PhishER inbox late. There is a over an hour delay.
| Component | Status |
|---|---|
| Kevin Mitnick Security Awareness Training | OK |
| PhishER | OK |
| KCM GRC | OK |
| KnowBe4.com | OK |
| Support.KnowBe4.com | OK |
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KnowBe4 provides security awareness training and simulated phishing platforms to help organizations manage the ongoing problem of social engineering.
Monitoring KnowBe4 since March 2021
Tracking 23 KnowBe4 services and regions
35 incidents in 2025
Number of Incidents
6 issues
Last incident
1 days ago
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KnowBe4 isn't down. You can check KnowBe4 status and incident details on the top of the page. IsDown continuously monitors KnowBe4 official status page every few minutes. In the last 24 hours, there were 1 outages reported.
KnowBe4 is currently operational. You can check KnowBe4 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of KnowBe4 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the KnowBe4 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
KnowBe4 last outage was on October 10, 2025 with the title "KSAT - Training and Modstore Not Loading"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor KnowBe4 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if KnowBe4 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about KnowBe4's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor KnowBe4 with maximum flexibility
IsDown monitors KnowBe4 for major outages. A major outage is when KnowBe4 experiences a critical issue that severely affects one or more services/regions. When KnowBe4 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors KnowBe4 status page for minor outages. A minor outage is when KnowBe4 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in KnowBe4 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
KnowBe4 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors KnowBe4 and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
KnowBe4 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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