Outage in KnowBe4
PhishER - Page Loading Issues (US Only)
Minor
July 21, 2025 - Started about 17 hours ago
Official incident page
Official incident page
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Outage Details
We have received reports that users are experiencing errors when accessing the PhishER console. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 ConsoleLatest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 07/22/2025 02:54AM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
about 11 hours ago - at 07/22/2025 01:00AM
We have identified an issue where some users might experience periods of inaccessibility to the PhishER console. We are continuing to work on a resolution for this issue.
INVESTIGATING
about 17 hours ago - at 07/21/2025 06:53PM
We have received reports that users are experiencing errors when accessing the PhishER console. We are investigating this issue and will update this page when we have more information.
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