Outage in KnowBe4
Defend - Sending multiple abuse mailbox submission notifications
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's Defend service experienced an issue where some users received multiple abuse mailbox submission notifications instead of single notifications. The incident affected the email notification system for abuse reports. The issue was resolved within 5 minutes after a fix was identified and implemented.
We've identified some users are receiving multiple abuse mailbox submissions. We've identified a fix which should resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 03/31/2026 04:45PM
This incident has been resolved.
MONITORING
30 days ago - at 03/31/2026 03:19PM
We've implemented a fix and are continuing to monitor to ensure this is resolved
IDENTIFIED
30 days ago - at 03/31/2026 03:13PM
We've identified some users are receiving multiple abuse mailbox submissions. We've identified a fix which should resolve the issue.
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