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Number of Incidents
0 issues
Last incident
409 days ago
Minor Resolved
The core team is rolling out a new packet router release • HPR utility for more debugging visibility on a route level • additional grpc stream management The expected downtime is 15-20 minutes.
Major Resolved
The Helium Packet Routers started experiencing intermittent outage from 2:38PM PT due to misconfigured open file limit, the issue was resolved on 3:43 PT. The team is monitoring the incident as t...
Minor Resolved
The core team is performing load testing on the Singapore packet routers. We will be closely monitoring the infra metrics and data transfer health.
Helium is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Helium status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Helium Router outages, issues and problems' at the top of the page.
Helium Router last outage was on August 16, 2023 with the title "Packet Router Rollout In Progress"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.