Check if Helium Router is down, official outages, user-reported issues, and outages map.
Helium Router is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 12 incidents for Helium Router since started monitoring Helium status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helium Router outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Aug 16, 2023
01:40 PM EDT
|
Minor
The core team is rolling out a new packet router release
• HPR utility for more debugging visibi...
|
about 2 hours |
|
Jul 25, 2023
07:52 PM EDT
|
Major
The Helium Packet Routers started experiencing intermittent outage from 2:38PM PT due to misconfi...
|
about 7 hours |
|
Jul 20, 2023
06:01 PM EDT
|
Minor
The core team is performing load testing on the Singapore packet routers. We will be closely moni...
|
about 1 hour |
|
Jun 26, 2023
12:37 PM EDT
|
Major
Due to a high amount of packet rate, the data transfer in U.S. may be experiencing degraded servi...
|
about 4 hours |
|
May 31, 2023
03:00 PM EDT
|
Minor
In response to the previous degraded data transfer incidents, the core team is doing a rollout fo...
|
about 2 hours |
|
May 23, 2023
12:26 PM EDT
|
Minor
Due to a high amount of packet rate, the data transfer in U.S. and Asia may be experiencing degra...
|
5 days |
|
May 19, 2023
11:51 AM EDT
|
Minor
Due to a high amount of packet rate, the data transfer in Asia may be experiencing degraded servi...
|
35 minutes |
|
May 09, 2023
12:11 PM EDT
|
Minor
The core team is doing a staged rollout for packet routers to optimize GRPC process leaks. We’ll ...
|
about 2 hours |
|
May 04, 2023
10:03 PM EDT
|
Minor
The core team is rolling out packet routers across all regions to optimize GRPC process leaks. Da...
|
about 4 hours |
|
Apr 18, 2023
05:34 PM EDT
|
Major
We are aware of an ongoing issue with data transfer. During this time you may experience unstable...
|
about 1 hour |
See what users are saying about Helium Router issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Helium since June 2021
Router is part of Helium. Check the Helium's status.
0 incidents in 2025
Helium Router isn't down. You can check Helium Router status and incident details on the top of the page. IsDown continuously monitors Helium Router official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helium Router is currently operational. You can check Helium Router status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helium Router being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helium Router official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helium Router last outage was on August 16, 2023 with the title "Packet Router Rollout In Progress"
IsDown and DownDetector help users determine if Helium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.