IsDown continuously monitors the Helium status page and multiple sources to provide up-to-date information. Check back with us for the latest Helium uptime status.
Outage Details
Components affected
Helium RouterLatest Updates ( sorted recent to last )
Based on the monitoring, all packet routers have fully stabilized and rollout is complete.
Based on the monitoring, the core team is rolling out the GRPC connection stability update to all packet routers.
The U.S. packet routers are back up. We are now evaluating the patch performance on GRPC connection stability in the selected few packet routers. After confirmation, we will rollout to the other packet routers.
The core team is doing a staged rollout for packet routers to optimize GRPC process leaks. We’ll start with a rollout on a few packet routers, monitor for a bit before releasing to all packet routers. The rollout is doing fine in other regions, but causing memory issues in U.S. The core team is upgrading the packet router instances in U.S., the expected downtime is 15-20 minutes.
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