Outage in Helium
Decrease in Hotspot Heartbeats
Resolved MinorIncident Report
Summary AI Generated
A certificate issue caused a decrease in hotspot heartbeats across the Helium network, disrupting connectivity for approximately 22.5 hours. The certificate was corrected to restore normal operation, and additional monitoring was implemented to prevent recurrence.
We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the community updated.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/13/2026 03:23PM
We've resolved an issue affecting network connectivity, caused by a certificate issue. The certificate has been corrected, and we've implemented additional monitoring to detect and prevent this type of issue going forward.
INVESTIGATING
6 days ago - at 07/12/2026 04:53PM
We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the community updated.
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