Outage in Helium
Hotspot Reward Claiming Paused
Major
September 14, 2026 - Started about 12 hours ago
Official incident page
Official incident page
Incident Report
HNT reward claiming has been temporarily paused as a precautionary measure while a potential exploit is investigated. This step was taken to protect the integrity of the network during the investigation.
The team is actively working to resolve the issue and expects to share an update soon.
Thank you for your patience.
Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 09/15/2026 12:24AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 12 hours ago - at 09/14/2026 07:37PM
HNT reward claiming has been temporarily paused as a precautionary measure while a potential exploit is investigated. This step was taken to protect the integrity of the network during the investigation.
The team is actively working to resolve the issue and expects to share an update soon.
Thank you for your patience.
Latest Helium outages
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Decrease in Hotspot Heartbeats - 2 months ago
IoT Packet Router Diminished Performance - 6 months ago
World Explorer Degraded Service - 8 months ago
Cloudflare Outage - 10 months ago
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