Is WellSky Down? Check the current WellSky status

WellSky is operational

Updated

WellSky not working for you?

Monitoring WellSky since September 2024. Learn more

Monitoring 9 WellSky services and regions

7 incidents in 2025

Current WellSky official ongoing incidents

No incidents reported in WellSky's status page

IsDown pulls data from WellSky's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

WellSky issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about WellSky problems

  • D

    Debbie

    about 12 hours ago

    Cannot log on and App is also not working

  • E

    Emily

    about 12 hours ago

    The website and app will not load.

  • K

    KEVIN

    about 12 hours ago

    Website not working at all

  • K

    Karen

    about 12 hours ago

    Timed out, can't log on to portal.

  • A

    Ashley

    about 13 hours ago

    Webpage is not loading and caregivers are not able to clock in/out or view their careplans

  • M

    Midnight

    about 13 hours ago

    The entire website will not allow me to enter, nor can any of my caregivers access their accounts to clock in, clock out, or view careplans.

  • F

    freedom

    about 13 hours ago

    our various offices cant sign in caregivers cant clock out

  • C

    cynthia

    23 days ago

    Our caregivers are unable to clock in or out, they get a fast busy. Been this way since last night about 9pm and still that way today at 4pm

  • B

    Bobby

    24 days ago

    from landline can't clock in! the phone just make a beep then silence.

  • T

    Taryn

    24 days ago

    I can't log in on any devices

  • S

    SETH

    27 days ago

    CarePort Guide UNABLE TO LOGIN, MESSAGE KEEPS READING ERROR

  • J

    Jennifer

    30 days ago

    Taking 3-5 minutes to open note. Once note completed, it takes another 1-3 minutes for the note to be submitted. Very slow today

  • J

    Johnnie

    about 2 months ago

    Transferring over to evv and having errors saying latitude and longitude

  • A

    Ashley

    4 months ago

    It wontload my profile or shifts for my job i do and can't see when om scheduled. It doesn't load just spins and says no profile even though I signed in correctly

  • E

    Ellen

    4 months ago

    Spinning unable to enter notes or contacts

WellSky outage history

IsDown has tracked 65 incidents since started monitoring WellSky status in September 2024.

  • Mar 11 2025

    1 day ago · lasted about 2 hours

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you f... More details

  • Jan 24 2025

    about 2 months ago · lasted about 3 hours

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you f... More details

  • Jan 24 2025

    about 2 months ago · lasted about 6 hours

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you f... More details

  • Sep 2024 ...
    IsDown started monitoring WellSky status

    We've tracked and collected 65 incidents since started monitoring WellSky status

Sign up and check all outage history

WellSky outages in the last 30 days

Number of Incidents

1 issues

Last incident

1 days ago

Having problems with WellSky? What can you do?

  1. First, stay calm.

    • We know it's stressful when WellSky is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did WellSky already acknowledge the issue? And published a status update? (You can find it in the top of the page or in WellSky status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If WellSky is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
Official Status Pages + User Reports

The best way to monitor WellSky and other dependencies

Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.

Start Your Free Trial
14-day free trial No credit card required Cancel anytime
Be the first to know when WellSky and other third-party services go down

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Free Trial 14-day free trial · No credit card required · 3200+ cloud vendors available

Stay informed about WellSky status changes

IsDown offers an easy way to monitor WellSky with maximum flexibility

Major Outages Notifications

IsDown monitors WellSky for major outages. A major outage is when WellSky experiences a critical issue that severely affects one or more services/regions. When WellSky marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors WellSky status page for minor outages. A minor outage is when WellSky experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in WellSky status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

WellSky publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors WellSky and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

WellSky and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is WellSky down today?

WellSky isn't down. You can check WellSky status and incident details on the top of the page. IsDown continuously monitors WellSky official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current WellSky status?

WellSky is currently operational. You can check WellSky status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a WellSky outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is WellSky slow today?

Currently there's no report of WellSky being slow. Check on the top of the page if there are any reported problems by other users.

How are WellSky outages detected?

IsDown monitors the WellSky official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last WellSky outage?

WellSky last outage was on March 11, 2025 with the title "Care Management and Discharge Issue"

WellSky not working for you? How do I know if WellSky is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check WellSky status and outages?
Why use IsDown to monitor WellSky instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor WellSky and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

We play well with others

Get WellSky outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required