Check if WellSky is down, recent outages, user-reported issues, and outages map.
WellSky is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more WellSky status data.
IsDown has tracked 84 incidents since started monitoring WellSky status in September 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 29, 2025
09:33 AM EDT
|
Minor | Discharge Issue | about 2 hours |
|
Sep 27, 2025
10:53 PM EDT
|
Minor | Care Management Issue | about 1 hour |
|
Sep 17, 2025
12:19 PM EDT
|
Major | Transition, Care Management, Referral Management and Referral Intake Issue | about 12 hours |
|
Sep 05, 2025
04:05 PM EDT
|
Minor | CarePort Discharge Issue | about 17 hours |
|
Aug 22, 2025
04:21 PM EDT
|
Minor | Inadvertent Welcome Email (Please Read) | 3 days |
|
Aug 09, 2025
09:26 AM EDT
|
Major | Care Management Issue | 33 minutes |
|
Jul 25, 2025
12:08 PM EDT
|
Minor | Discharge Issue | about 1 hour |
|
Jul 24, 2025
08:43 AM EDT
|
Minor | Care Management Issue | about 5 hours |
|
Jul 18, 2025
12:33 PM EDT
|
Minor | Connect Issue | about 9 hours |
|
Jul 18, 2025
08:57 AM EDT
|
Minor | Connect Issue | about 2 hours |
WellSky is saving slow. It takes minutes for assessments to pull up.
Keep getting error message can't sign in
Careport extended care online referral kept buffering and we're unable to respopnd to hospital referrals
It is not connecting (circling the drain), or, when it opens it does not show the referrals that have already been placed.
Hi! the website is not loading.. Is the system down at the moment? Intake Coordinator Amavi Home Health and Hospice Care Services Inc
Will not load for anyone in our dept starting around 2:00pm at St Charles Hospital Port Jefferson NY tracy.reid@chsli.org
WellSky is giving the following note when i try to get in. It will start working for baout 5 min and then will stop, refresh, and this message pops up for about another 5 min. Has repeated several times. "We’ll be back soon! Sorry for the inconvenience, but we’re performing some system mainten...
It lets me login but afterwards it is continuously loading and not showing me any of my schedule… just keeps saying it loading
It allows me to login and locate referrals but doesn't allow me to enter them. It just gets stuck loading.
Inability to load CarePort
My training is not pulling up anymore
kicked me out and said we are doing maintenance
Can’t log in says error Won’t let me put in password doesn’t show a spot to put it in I am in the proper region
caregivers cannot log into the app
Chester County Department of Aging in PA reporting Wellsky down.
allows me to login, but when I go to click on the agency, no names pop up, and it won’t allow me to click on them
I tried to continue login it telling me my username is invalid
The map loads but it’s been loading the button where I can tap to create a shift
Very slow, takes a while to load anything
I am not receiving schedule
I can sign on but it will not let me pull up anything. It just spins and spins.
Not Loading information not showing schedule
Cannot log on and App is also not working
The website and app will not load.
Website not working at all
Timed out, can't log on to portal.
Webpage is not loading and caregivers are not able to clock in/out or view their careplans
The entire website will not allow me to enter, nor can any of my caregivers access their accounts to clock in, clock out, or view careplans.
our various offices cant sign in caregivers cant clock out
Our caregivers are unable to clock in or out, they get a fast busy. Been this way since last night about 9pm and still that way today at 4pm
from landline can't clock in! the phone just make a beep then silence.
I can't log in on any devices
UNABLE TO LOGIN, MESSAGE KEEPS READING ERROR
Taking 3-5 minutes to open note. Once note completed, it takes another 1-3 minutes for the note to be submitted. Very slow today
Transferring over to evv and having errors saying latitude and longitude
It wontload my profile or shifts for my job i do and can't see when om scheduled. It doesn't load just spins and says no profile even though I signed in correctly
Spinning unable to enter notes or contacts
| Component | Status |
|---|---|
| CarePort Care Management | OK |
| CarePort Referral Management | OK |
| CarePort Guide | OK |
| CarePort Connect | OK |
| CarePort Insight | OK |
| CarePort Discharge | OK |
| CarePort Intake | OK |
| CarePort Interop | OK |
| CarePort Transition | OK |
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WellSky provides a suite of healthcare management software solutions, facilitating patient intake, care coordination, referral management, and post-discharge processes.
Monitoring WellSky since September 2024
Tracking 9 WellSky services and regions
26 incidents in 2025
Number of Incidents
3 issues
Last incident
11 days ago
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WellSky isn't down. You can check WellSky status and incident details on the top of the page. IsDown continuously monitors WellSky official status page every few minutes. In the last 24 hours, there were 0 outages reported.
WellSky is currently operational. You can check WellSky status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of WellSky being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the WellSky official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
WellSky last outage was on September 29, 2025 with the title "Discharge Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor WellSky and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if WellSky is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about WellSky's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor WellSky with maximum flexibility
IsDown monitors WellSky for major outages. A major outage is when WellSky experiences a critical issue that severely affects one or more services/regions. When WellSky marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors WellSky status page for minor outages. A minor outage is when WellSky experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in WellSky status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
WellSky publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors WellSky and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
WellSky and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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