Outage in WellSky

CarePort Discharge Issue

Resolved Minor
September 05, 2025 - Started 4 days ago - Lasted about 17 hours
Official incident page

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Outage Details

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/06/2025 01:24PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

MONITORING 3 days ago - at 09/05/2025 10:43PM

WellSky has resolved the issue that was causing a 500 Server Error when users attempted to print using the PrinterQ virtual printer.

We will continue to monitor the situation closely throughout the weekend. If you experience any further issues, please contact Client Support.

Workaround Available: In the meantime should you encounter any issues you may use the Inbound Fax option to attach documents

Next Update - 9/8/2025 at 10 AM CT

IDENTIFIED 4 days ago - at 09/05/2025 09:16PM

WellSky has identified an issue causing 500 Server Error when users are attempting to print using the PrinterQ virtual printer.

Next Update - within 60 minutes

INVESTIGATING 4 days ago - at 09/05/2025 08:50PM

WellSky continues to investigate an issue causing 500 Server Error when users are attempting to print using the PrinterQ virtual printer.

Next Update - within 30 minutes

INVESTIGATING 4 days ago - at 09/05/2025 08:43PM

WellSky continues to investigate an issue causing 500 Server Error when users are attempting to print using the PrinterQ virtual printer.

Next Update - within 30 minutes

INVESTIGATING 4 days ago - at 09/05/2025 08:17PM

WellSky is investigating an issue causing 500 Server Error when users are attempting to print using the PrinterQ virtual printer.

Next Update - within 30 minutes

INVESTIGATING 4 days ago - at 09/05/2025 08:05PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Latest WellSky outages

Care Management Issue - about 1 month ago
Discharge Issue - about 2 months ago
Care Management Issue - about 2 months ago
Connect Issue - about 2 months ago

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