Outage in WellSky
Connect issue
Resolved MinorIncident Report
Summary AI Generated
WellSky experienced a 2.2-hour incident affecting CarePort Connect and CarePort Interop, where enterprise patient matching delays caused the CarePort Connect Patient Timeline to not reflect the latest patient events. The issue was identified, resolved, and confirmed stable after a 60-minute monitoring period.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 09/09/2026 05:11PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
12 days ago - at 09/09/2026 03:33PM
WellSky has resolved the issue causing the enterprise patient matching to experience delays in processing new events.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
INVESTIGATING
12 days ago - at 09/09/2026 03:10PM
WellSky is investigating an issue causing the enterprise patient matching is experience delays on processing new events. CarePort Connect Patient Timeline may not reflect the latest events on a patient.
Next Update - within 30 minutes
INVESTIGATING
12 days ago - at 09/09/2026 03:02PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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