Outage in WellSky
Inadvertent Welcome Email (Please Read)
Resolved MinorIncident Report
Dear Client,
Earlier today, you may have received an email with the subject line “Welcome to WellSky Customer Community!” from “Coding” (v.balasubramanian@wellsky.com). This message was sent in error during internal testing.
We want to reassure you that:
The message is not malicious and is not a phishing attempt.
Your account and information remain secure.
No action is required on your part; please disregard the message. We apologize for any confusion this may have caused and appreciate your understanding.
Sincerely,
WellSky
Components affected
WellSky CarePort Care Management WellSky CarePort Referral Management WellSky CarePort Guide WellSky CarePort Connect WellSky CarePort Insight WellSky CarePort Discharge WellSky CarePort Intake WellSky CarePort Interop WellSky CarePort TransitionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/25/2025 02:05PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
8 months ago - at 08/22/2025 08:21PM
Dear Client,
Earlier today, you may have received an email with the subject line “Welcome to WellSky Customer Community!” from “Coding” (v.balasubramanian@wellsky.com). This message was sent in error during internal testing.
We want to reassure you that:
The message is not malicious and is not a phishing attempt.
Your account and information remain secure.
No action is required on your part; please disregard the message. We apologize for any confusion this may have caused and appreciate your understanding.
Sincerely,
WellSky
Latest WellSky outages
Connect - about 1 month ago
CP Connect Performance Degradation - about 2 months ago
Care Management/Referral Management Incomplete Functionality - about 2 months ago
Discharge and Intake Performance Degradation - 2 months ago
Connect Issue issue - 2 months ago
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