Check if TigerConnect is down, official outages, user-reported issues, and outages map.
TigerConnect is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 61 incidents since started monitoring TigerConnect status in February 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official TigerConnect outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
09:00 AM EDT
|
Major
Login to Tigerconnect and Tigerconnect Messaging could be failing because of AWS Autoscaling issues.
|
about 9 hours |
|
Oct 20, 2025
06:20 AM EDT
|
Major
Sporadic service degradation may be expected in the following services:
SMS, VoIP, Click-to-Call...
|
about 12 hours |
|
Sep 24, 2025
04:37 PM EDT
|
Minor
Hello Team,
We’ve identified an issue impacting all iOS versions due to a recent update Apple ma...
|
about 3 hours |
|
Aug 11, 2025
04:58 PM EDT
|
Minor
Our ticketing system is down and we cannot currently visualize tickets, if urgent assistance is r...
|
about 15 hours |
|
Apr 07, 2025
10:22 AM EDT
|
Minor
We are currently experiencing an issue where roles in TigerConnect are not being assigned as sche...
|
about 7 hours |
|
Mar 11, 2025
08:23 PM EDT
|
Minor
Start Time: March 11, 2025, 17:00 CST / 16:00 PST
Impact: Users may experience poor audio quality...
|
about 21 hours |
|
Sep 25, 2024
07:55 PM EDT
|
Minor
TigerConnect providers may experience an latency when attempting to opt in/out of Roles, accessin...
|
42 minutes |
|
Jul 25, 2024
03:13 PM EDT
|
Minor
Advisory: TigerConnect is observing minor message delivery latency (5-9sec) on mobile and web/des...
|
26 minutes |
|
Jul 19, 2024
12:49 PM EDT
|
Minor
TigerConnect applications have not been impacted by the CrowdStrike outage on July 19. Customers ...
|
about 10 hours |
|
Jul 01, 2024
11:38 PM EDT
|
Minor
TigerConnect is performing maintenance to our platform infrastructure that will take five days to...
|
4 days |
See what users are saying about TigerConnect issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Won't totally connect to show messages.
davide - Can not connect to serrvers.
**** - TIGER CONNECT CHAT ISNT WORKING.
Monica - Tiger connect is down for the last 4 hours. My company is Hospice in southern california.
Amy - Logged in to Tiger Connect but it's blank and says "connecting" or "loading" depending on which device I log in on. Has been "Connecting" Since 8am this morning. Everyone on my work team says theirs works fine..
Cannot log in, all employee's having issues.
Support@hospice - Orange county users are not able to sign in to Tiger connect, please advise..
Stuck showing as 'loading'..
Tiger text app not connecting for large medical team.
System is not working - unable to create new messages/receive messages. '505 Internal Serve Error' via desktop app. Server: USA.
Tiger Connect is down. Can log into account but nothing will load..
SFT - TigerConnect web page is reachable but never fully loads. Mobile app also not working. This is affecting our entire organization of dozens of employees.
Lisa - the page for Tiger connect will not load. It just sits there with loading.
Sherry - System is frozen - Stating there is no Connection.
Noelle - Saying No Connection and when I tried to restart the app, it is just continuing to try to log me in but not loading any messages.
Liza - If logging into desktop app keeps looping through sign in. May be related to new windows updates?.
| Component | Status | Details |
|---|---|---|
| Developer API status | OK | View details |
| Directory Search status | OK | View details |
| Messaging Services status | OK | View details |
| Physician Scheduling status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with TigerConnect. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Healthcare communication platform offering messaging services, directory search, physician scheduling, and a developer API for integration.
Monitoring TigerConnect since February 2024
Tracking 4 TigerConnect services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if TigerConnect and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when TigerConnect, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of TigerConnect (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of TigerConnect's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TigerConnect and other services.
IsDown checks TigerConnect official status page for major/minor outages or downtimes. A major outage is when TigerConnect experiences a critical issue that severely affects one or more services/regions. A minor incident is when TigerConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a TigerConnect outage, we send you an alert and update your dashboard and status page.
TigerConnect and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in TigerConnect status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
TigerConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors TigerConnect and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor TigerConnect but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from TigerConnect and other services.
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IsDown integrates with 20+ tools. Connect the status of TigerConnect and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is TigerConnect down?'
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While Downdetector relies on user-submitted reports to detect TigerConnect outages, IsDown monitors TigerConnect's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official TigerConnect status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including TigerConnect in a single dashboard. | ||
| Instant TigerConnect outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of TigerConnect official status and user-reported issues. | ||
| Maintenance feed for TigerConnect | ||
| Granular alerts filtering by TigerConnect components and regions. |
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TigerConnect isn't down. You can check TigerConnect status and incident details on the top of the page. IsDown continuously monitors TigerConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TigerConnect is currently operational. You can check TigerConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TigerConnect being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TigerConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TigerConnect last outage was on October 20, 2025 with the title "TigerConnect Logging issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TigerConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if TigerConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TigerConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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