Is DrFirst Down? Check current status

Check if DrFirst is down, official outages, user-reported issues, and outages map.

Current DrFirst status

DrFirst is working normally

Updated from DrFirst official status page

DrFirst not working for you?

DrFirst service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
DrFirst Outage Map

View DrFirst Reports Map

Track DrFirst on your status page

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DrFirst recent outages and downtime history

IsDown has tracked 109 incidents since started monitoring DrFirst status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DrFirst outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 24, 2025
11:06 AM EDT
Minor
Investigating Email Verification Code Delays
We are currently investigating delays with email verification codes (OTP) needed for login and au...
about 1 hour
Oct 20, 2025
11:13 AM EDT
Minor
3rd-Party Cloud Provider Incident
Some customers may experience intermittent performance issues with multiple services at this time...
about 20 hours
Oct 20, 2025
05:06 AM EDT
Minor
3rd Party Cloud Provider Incident
Some customers may experience intermittent performance issues with multiple services at this time...
about 1 hour
Oct 15, 2025
08:35 AM EDT
Minor
PDMP Third-Party Incident for Texas & Ohio
Customers may experience issues accessing Patient Searches via PDMP reports for the states of Ohi...
about 1 hour
Oct 09, 2025
09:53 PM EDT
Minor
Intermittent Performance Issues - Electronic Prescribing for Controlled Substances (EPCS)
Some customers may experience intermittent performance issues with Electronic Prescribing for Con...
about 1 hour
Oct 03, 2025
05:36 PM EDT
Minor
Intermittent Performance Issues - EPCS IDP (Experian/ID.me)
IDP is currently experiencing an issue, which may affect your ability to authenticate or access s...
4 days
Oct 02, 2025
11:49 AM EDT
Minor
Intermittent Performance Issues with Multiple Products
We are currently experiencing intermittent performance issues across multiple products due to an ...
30 minutes
Sep 29, 2025
04:00 PM EDT
Minor
Intermittent Performance Issues - EPCS IDP (Experian/ID.me)
IDP is currently experiencing an issue, which may affect your ability to authenticate or access s...
about 17 hours
Sep 26, 2025
06:42 PM EDT
Minor
Intermittent Performance Issues - EPCS IDP (Experian/ID.me)
IDP is currently experiencing an issue, which may affect your ability to authenticate or access s...
3 days
Sep 25, 2025
03:56 PM EDT
Minor
Intermittent Performance Issues with Staging E-Prescribing Desktop (Rcopia) & E-Prescribing Mobil...
Some customers may experience intermittent routing issues with E-Prescribing Desktop (Rcopia) & E...
about 2 hours
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Looking to track DrFirst outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about DrFirst status

See what users are saying about DrFirst issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Jeff - We are getting the following message "Could not open JPA Entitymanager for transaction" when attempting to send controlled substance prescriptions through Dr. First EPCS Gold..

  • Reporting EPCS verification messages are not processing to outlook if they do it is far past the expiration time set..

    Rcopia

  • this site can't be reached.

  • Alyssa - pulls up a blank page, can not navigate anything.

  • Rae - Patient brought to our practice's attention that inputting his date of birth at the sign in screen resulted in a never ending buffer wheel. States has been happening for around a month..

    RxInform

  • Michelle - It won't accept my password name combination, which has not changed. It won't send me a new password reset link..

    Rcopia

  • Alyssa - Page won't load, gets an error loading page message.

    Rcopia

  • Lindsay - Unable to log in from Medflow .

    Rcopia

  • ryan - cannot open it or load it.

  • Michael - Taking forever to load, an send scripts. Tried on laptop and phone .

    Rcopia

  • debbie - NP Jason S says he can't send controlled substances at this time. Is there an issue.

  • Wesley - Rcopia has been inaccessible for me all day so far.

    Rcopia

  • Blaine - controlled substance prescriptions are not going through on Tebra.

  • Michael - It is taking forever to send controlled substances. Then it times out and gives me an error..

  • tyler - ePrescribe is not working.

  • Nat - Having issues getting in .

    Rcopia

  • Maggie - When she tries to presribe, she's getting an error message saying "error connecting to r-copia.

    Rcopia

  • joe - not responding or loading the web page.

    Rcopia

  • Amos - Website down, getting errors.

    Rcopia

  • Carrie - It won't open through my valant EMR and EMR works fine..

    Rcopia

  • Brynda - Dr. First is not allowing for people to login. The people that can login cannot send prescriptions.

  • Robby - I get an error that my prescription isn9t in datasr.

    RxInform

DrFirst scheduled maintenances

IsDown aggregates scheduled maintenances for DrFirst. Currently, there are 6 more maintenances scheduled.

  • Oct 27 2025
    Important: Network Infrastructure Update - Canada MedHx Environments - Action Required - QA

    Scheduled for October 27, 2025 at 10:00 PM EDT · until 11:00 PM EDT

    Dear Customer: We have scheduled an upcoming network infrastructure improvement for our Canada MedHx environments (QA, Staging, and Production) that requires your attention and action. Changes will be applied on QA on October 27th, Staging on Nov...

  • Oct 27 2025
    Important: Web Application Firewall (WAF) Implementation Schedule - Canada MedHx Production Environment

    Scheduled for October 27, 2025 at 10:00 PM EDT · until 11:00 PM EDT

    Canada MedHx is implementing a Web Application Firewall (WAF) to strengthen security across our medication history services. We're using a two-phase approach to ensure minimal disruption to your operations. Implementation Schedule QA Environment...

  • Nov 01 2025
    DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - November 1, 2025 - 11:59 PM

    Scheduled for November 01, 2025 at 11:45 PM EDT · until 04:00 AM EST

    We will be undergoing scheduled maintenance during this time.

Users who monitor DrFirst status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with DrFirst. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

ManageEngine

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OK
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MINOR
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Nuance Dragon Medical

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Microsoft 365

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OK
Zoom

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Proofpoint Security Awareness

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Cloudflare

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GoDaddy

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AT&T

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DrFirst provides integrated healthcare technology services including drug information systems, pharmacy data networks, electronic prescribing, and medication history services across various regions in Canada.

Monitoring DrFirst since April 2024

Tracking 42 DrFirst services and regions

Need help? Try here:
Support at website.
Check their status page.

38 incidents in 2025

How to monitor the status of DrFirst and all your dependencies?

IsDown is a status page aggregator that monitors if DrFirst and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when DrFirst, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors DrFirst?

IsDown monitors DrFirst health in almost real-time

Every few minutes we go to the status page of DrFirst (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of DrFirst's 42 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in DrFirst, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DrFirst and other services.

What you get when monitoring DrFirst with IsDown

Track DrFirst incidents and downtimes by severity

IsDown checks DrFirst official status page for major/minor outages or downtimes. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. A minor incident is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DrFirst outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with DrFirst

DrFirst and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of DrFirst outages and downtimes

IsDown collects all information from the outages published in DrFirst status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming DrFirst maintenance events

DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the DrFirst outages that impact your business

IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DrFirst but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor DrFirst and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with DrFirst or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DrFirst and other services.

Start Monitoring for Free

Send outage information from DrFirst and other services to your tools

IsDown integrates with 20+ tools. Connect the status of DrFirst and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share DrFirst status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DrFirst down?'

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DrFirst Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect DrFirst outages, IsDown monitors DrFirst's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official DrFirst status page monitoring with real-time incident details.
Monitor 4,522+ services including DrFirst in a single dashboard.
Instant DrFirst outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of DrFirst official status and user-reported issues.
Maintenance feed for DrFirst
Granular alerts filtering by DrFirst components and regions.
Start Monitoring DrFirst with IsDown

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Frequently Asked Questions

Is DrFirst down today?

DrFirst isn't down. You can check DrFirst status and incident details on the top of the page. IsDown continuously monitors DrFirst official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DrFirst status?

DrFirst is currently operational. You can check DrFirst status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DrFirst outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DrFirst down today or just slow?

Currently there's no report of DrFirst being slow. Check on the top of the page if there are any reported problems by other users.

How are DrFirst outages detected?

IsDown monitors the DrFirst official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DrFirst having an outage right now?

DrFirst last outage was on October 24, 2025 with the title "Investigating Email Verification Code Delays"

How to check if DrFirst is down?

Why use IsDown to monitor DrFirst instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DrFirst?

IsDown and DownDetector help users determine if DrFirst is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrFirst's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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