DrFirst status updated
DrFirst is working normally
This chart shows the number of user-reported issues for DrFirst service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when DrFirst is down.
See where users report DrFirst is down. The map shows recent DrFirst outages from around the world.
DrFirst Outage MapTrusted by 1,000+ teams
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See what users report when DrFirst is down and how DrFirst outages affect them.
Elissa - Unable to send prescription.
Wayne - Internal error occurred obtaining drug schedule verification result..
cannot get past drug schedule verification page to send controlled substances. this is hugely inconvenient..
SSO-202 : The portal account used for the SSO does not have the proper access. conversationId: c092964f-fdc6-4f1f-bf14-7dfaa4534ea0.
a - cannot log in with correct credentials.
In the last 90 days, DrFirst had 22 incidents (1 major outage and 21 minor incidents) with a median duration of 2 hours 52 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent DrFirst outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating a technical issue affecting user login via LDAP within Backline. O...
|
Jun 12, 2026 at 12:49 AM UTC
|
about 1 hour |
|
We are currently investigating an issue affecting the live messaging/chat feature within the iPre...
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Jun 11, 2026 at 05:24 PM UTC
|
21 minutes |
|
We are aware of intermittent connectivity issues affecting real-time benefit checks originating w...
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Jun 08, 2026 at 10:31 PM UTC
|
about 20 hours |
|
We are currently investigating reports of providers experiencing errors when attempting to comple...
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Jun 05, 2026 at 12:47 AM UTC
|
about 14 hours |
|
Some customers may experience login issues with E-Prescribing Desktop (Rcopia) at this time. Our ...
|
May 27, 2026 at 12:13 AM UTC
|
about 2 hours |
|
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with ...
|
May 26, 2026 at 03:44 PM UTC
|
14 minutes |
|
We are monitoring the system and see a build up on processing prescriptions. We are engaged and t...
|
May 26, 2026 at 02:39 PM UTC
|
about 6 hours |
|
We have identified the cause of the login failures affecting a subset of iPrescribe providers who...
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May 21, 2026 at 02:44 PM UTC
|
about 21 hours |
|
Customers may experience issues accessing Patient Searches via PDMP reports for the state Washing...
|
May 19, 2026 at 05:34 PM UTC
|
19 minutes |
|
Some customers may experience intermittent performance issues while sending prescription at this ...
|
May 18, 2026 at 05:37 PM UTC
|
21 days |
Check upcoming DrFirst maintenance windows. 2 scheduled maintenances may affect DrFirst status.
Scheduled for June 14, 2026 at 08:00 AM EDT · until 10:00 AM EDT
DrFirst has been notified by CURES, the third-party vendor supporting our Prescription Drug Monitoring Program (PDMP) integration in California, that they will be performing scheduled maintenance in their production environment on Sunday, June 14,...
Scheduled for June 25, 2026 at 10:00 PM EDT · until 02:00 AM EDT
DrFirst is performing system maintenance in our production environment on Thursday, June 25th 2026, from 10:00 PM ET to 2:00 AM ET. During this time, prescription transmissions and related status updates could be delayed by approximately 15 minut...
Check if any DrFirst component is down. View the current status of 13 services and regions.
Teams that track DrFirst status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored DrFirst continuously since April 2024, tracking this Healthcare IT for 2 years. Over that time, we've documented 144 outages and incidents, averaging 5.5 per month.
We monitor DrFirst's official status page across 42 components organized into 13 groups. IsDown interprets DrFirst statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if DrFirst is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track DrFirst status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks DrFirst's status page every few minutes, across all 42 components. We combine official status data with user reports to detect when DrFirst is down, often before the vendor announces it.
When DrFirst status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks DrFirst official status page for major/minor outages or downtimes. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. A minor incident is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DrFirst outage, we send you an alert and update your dashboard and status page.
DrFirst and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in DrFirst status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 6,320+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public / private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for DrFirst outage alerts like Downdetector? IsDown monitors DrFirst's official status page for verified incident data, not just user reports. Know exactly when DrFirst is down, which components are affected, and when service health is restored. Here's why official DrFirst status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official DrFirst status page monitoring. Know when DrFirst is down with real time incident details. | ||
| Monitor 6,320+ services including DrFirst in a single dashboard. | ||
| Instant DrFirst outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: DrFirst official status plus user reports for early outage detection. | ||
| Maintenance feed for DrFirst | ||
| Granular alerts filtering by DrFirst components and regions. |
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DrFirst isn't down. You can check DrFirst status and incident details on the top of the page. IsDown continuously monitors DrFirst official status page every few minutes. In the last 24 hours, there were 2 outages reported.
DrFirst is currently operational. You can check DrFirst status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DrFirst being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DrFirst official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DrFirst last outage was on June 11, 2026 with the title "Issue affecting user login via LDAP within Backline"
IsDown has tracked 145 DrFirst incidents since April 2024.
Check the DrFirst status at the top of this page. IsDown combines official status page data with user reports to show whether DrFirst is down for everyone or if the issue is on your end.
IsDown monitors 42 DrFirst components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DrFirst is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrFirst's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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