DrFirst status updated

DrFirst down? Check current status and outages

Check if DrFirst is down, official outages, user-reported issues, and outages map.

Is DrFirst down right now?

DrFirst is working normally

IsDown checked DrFirst status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time DrFirst status data from official sources and user reports.

DrFirst not working for you?

DrFirst service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

DrFirst Outage Map

View DrFirst Reports Map

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Recent outage reports

See what users are saying about DrFirst issues that impacted them and how they are affected by the outage.

  • It is having errors when sending medications. Stating that password is wrong or that there are connection issues..

    Rcopia

  • Marshall - will not complete rx... "Stops at Fetching medication data".

    iPrescribe

  • Liudmila - ePrescribe page unable to load.

  • John - Rcopia is experiencing significant lag with login and writing prescriptions..

    Rcopia

  • Jennifer - Dr. First is not working through Valant EHR. The login page comes up but after a few minutes shows "page unable to load.".

  • Gabriel - App is not working. Will not allow prescriptions to go through. Has created a chaotic situation for the patients and for the office. iPrescibe not responding back to urgent requests for help and clarification. A disaster!!.

    iPrescribe

  • Jessica - 403 ERROR The request could not be satisfied. This distribution is not configured to allow the HTTP request method that was used for this request. The distribution supports only cachable requests. We can't connect to the server for this app or website at this time. There might be too much traff....

    Rcopia

  • after entering login code it will then give a 403 error page.

    Rcopia

  • Software update has disrupted scheduled substance prescribing field.

    iPrescribe

  • Jeff - We are getting the following message "Could not open JPA Entitymanager for transaction" when attempting to send controlled substance prescriptions through Dr. First EPCS Gold..

  • Reporting EPCS verification messages are not processing to outlook if they do it is far past the expiration time set..

    Rcopia

  • this site can't be reached.

  • Alyssa - pulls up a blank page, can not navigate anything.

  • Rae - Patient brought to our practice's attention that inputting his date of birth at the sign in screen resulted in a never ending buffer wheel. States has been happening for around a month..

    RxInform

  • Michelle - It won't accept my password name combination, which has not changed. It won't send me a new password reset link..

    Rcopia

  • Alyssa - Page won't load, gets an error loading page message.

    Rcopia

  • Lindsay - Unable to log in from Medflow .

    Rcopia

  • ryan - cannot open it or load it.

  • Michael - Taking forever to load, an send scripts. Tried on laptop and phone .

    Rcopia

  • debbie - NP Jason S says he can't send controlled substances at this time. Is there an issue.

  • Wesley - Rcopia has been inaccessible for me all day so far.

    Rcopia

  • Blaine - controlled substance prescriptions are not going through on Tebra.

  • Michael - It is taking forever to send controlled substances. Then it times out and gives me an error..

  • tyler - ePrescribe is not working.

  • Nat - Having issues getting in .

    Rcopia

  • Maggie - When she tries to presribe, she's getting an error message saying "error connecting to r-copia.

    Rcopia

  • joe - not responding or loading the web page.

    Rcopia

  • Amos - Website down, getting errors.

    Rcopia

  • Carrie - It won't open through my valant EMR and EMR works fine..

    Rcopia

  • Brynda - Dr. First is not allowing for people to login. The people that can login cannot send prescriptions.

DrFirst Outage Statistics

In the last 90 days, DrFirst had 11 incidents with a median duration of 1 hour 10 minutes.

Total
11

Incidents

Critical
0

Major Outages

Warning
11

Minor Incidents

Duration
1 hour

Median Resolution

DrFirst latest outages and downtime history

IsDown has tracked 117 incidents since started monitoring DrFirst status in April 2024. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DrFirst outages and also issues that we're started by a spike in crowdsource reports.

about 1 hour
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
Dec 11, 2025 at 12:30 PM
about 6 hours
Cloudflare Global Network Issues
Nov 18, 2025 at 09:04 AM
1 day
Intermittent Performance Issues - Pharmacy Network - Prescribing
Nov 10, 2025 at 11:35 AM
about 3 hours
Intermittent Performance Issues - EPCS IDP (Experian/ID.me)
Nov 03, 2025 at 11:27 AM
about 1 hour
Issues with Electronic Prescribing for Controlled Substances (EPCS)
Oct 30, 2025 at 10:01 PM
about 13 hours
Intermittent Performance Issues - EPCS IDP (Experian/ID.me)
Oct 29, 2025 at 04:54 PM
35 minutes
Total Benefits (Price Transparency) service performance degradation due to th...
Oct 29, 2025 at 01:56 PM
about 1 hour
Issue Submitting Tickets via Help Center
Oct 27, 2025 at 12:50 PM
about 1 hour
Investigating Email Verification Code Delays
Oct 24, 2025 at 11:06 AM
about 20 hours
3rd-Party Cloud Provider Incident
Oct 20, 2025 at 11:13 AM
Sign up to check more outage history

Be the first to know when DrFirst goes down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

DrFirst scheduled maintenances

IsDown aggregates scheduled maintenances for DrFirst. Currently, there are 2 more maintenances scheduled.

  • Jan 22 2026
    DrFirst Notification - Scheduled System Maintenance – Production – PDMP - January 22, 2026, 2:00 AM ET

    Scheduled for January 22, 2026 at 02:00 AM EST · until 05:00 AM EST

    DrFirst has been notified by CURES, the third-party vendor supporting our Prescription Drug Monitoring Program (PDMP) integration in California, that they will be performing scheduled maintenance in their production environment on Thursday, Januar...

  • Jan 30 2026
    DrFirst Notification - Scheduled Network Maintenance - Production Environment - January 30, 2026, 10:00 PM ET

    Scheduled for January 30, 2026 at 10:00 PM EST · until 11:30 PM EST

    DrFirst is performing network maintenance on Friday, January 30, 2026, beginning at 10:00 PM ET. Two brief 1-3 minute interruptions to network traffic may occur during the maintenance window. For any questions, please go to help.drfirst.com or c...

About DrFirst Status Monitoring

IsDown has maintained continuous monitoring of DrFirst, a Healthcare IT solution, since April 2024. Our database contains 117 documented incidents from the past 1 year, giving us deep insight into DrFirst's reliability patterns and typical resolution times. We parse DrFirst's official status page across all 42 components and 13 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When DrFirst experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor DrFirst and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors DrFirst?

IsDown monitors DrFirst health in almost real-time

Every few minutes we check the status page of DrFirst (and 5,420+ other services) for issues. We collect the status and outage information across all 42 DrFirst components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in DrFirst, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from DrFirst and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring DrFirst with IsDown

Track DrFirst incidents and downtimes by severity

IsDown checks DrFirst official status page for major/minor outages or downtimes. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. A minor incident is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DrFirst outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with DrFirst

DrFirst and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of DrFirst outages and downtimes

IsDown collects all information from the outages published in DrFirst status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming DrFirst maintenance events

DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the DrFirst outages that impact your business

IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DrFirst but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor DrFirst and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor DrFirst and all your external dependencies in real-time

Get notified immediately when there's an issue with DrFirst or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from DrFirst and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with DrFirst or other services

Send outage information from DrFirst and other services to your tools

IsDown integrates with 20+ tools. Connect the status of DrFirst and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from DrFirst and other services to your tools

Share DrFirst status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DrFirst down?'

Start Monitoring for Free
Share DrFirst status in your status page

DrFirst Downdetector vs IsDown

Need similar to Downdetector DrFirst alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect DrFirst outages, IsDown monitors DrFirst's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official DrFirst status page monitoring with real-time incident details.
Monitor 5,420+ services including DrFirst in a single dashboard.
Instant DrFirst outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of DrFirst official status and user-reported issues.
Maintenance feed for DrFirst
Granular alerts filtering by DrFirst components and regions.
Start Monitoring DrFirst with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is DrFirst down today?

DrFirst isn't down. You can check DrFirst status and incident details on the top of the page. IsDown continuously monitors DrFirst official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DrFirst status?

DrFirst is currently operational. You can check DrFirst status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DrFirst outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DrFirst down today or just slow?

Currently there's no report of DrFirst being slow. Check on the top of the page if there are any reported problems by other users.

How are DrFirst outages detected?

IsDown monitors the DrFirst official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DrFirst having an outage right now?

DrFirst last outage was on December 11, 2025 with the title "Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)"

How to check if DrFirst is down?

Why use IsDown to monitor DrFirst instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DrFirst?

IsDown and DownDetector help users determine if DrFirst is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrFirst's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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