Check if DrFirst is down, recent outages, user-reported issues, and outages map.
DrFirst is working normally
Last checked from DrFirst's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 97 incidents since started monitoring DrFirst status in April 2024. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
6 days ago · lasted 35 minutes
We are experiencing performance issues with our Medication History (MedHx) applications that is resulting in slowness and technical difficulties serving eligibility and medication history requests. Impact: Slower response times for eligibility r...
20 days ago · lasted 13 minutes
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
29 days ago · lasted about 1 hour
Customers may experience issues accessing Patient Searches via PDMP reports for the state Illinois. We are working with our partner and will keep this page updated.
We've tracked and collected 97 incidents since started monitoring DrFirst status
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Michelle
It won't accept my password name combination, which has not changed. It won't send me a new password reset link.
Alyssa
Page won't load, gets an error loading page message
Lindsay
Unable to log in from Medflow
ryan
cannot open it or load it
Michael
Taking forever to load, an send scripts. Tried on laptop and phone
debbie
NP Jason S says he can't send controlled substances at this time. Is there an issue
Wesley
Rcopia has been inaccessible for me all day so far
Blaine
controlled substance prescriptions are not going through on Tebra
Michael
It is taking forever to send controlled substances. Then it times out and gives me an error.
tyler
ePrescribe is not working
Nat
Having issues getting in
Maggie
When she tries to presribe, she's getting an error message saying "error connecting to r-copia
joe
not responding or loading the web page
Amos
Website down, getting errors
Carrie
It won't open through my valant EMR and EMR works fine.
Brynda
Dr. First is not allowing for people to login. The people that can login cannot send prescriptions
Robby
I get an error that my prescription isn9t in datasr
Stay Ahead of DrFirst Outages
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Services commonly monitored together with DrFirst
DrFirst isn't down. You can check DrFirst status and incident details on the top of the page. IsDown continuously monitors DrFirst official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DrFirst is currently operational. You can check DrFirst status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DrFirst being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DrFirst official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DrFirst last outage was on August 20, 2025 with the title "Medication History (MedHx) Application Performance Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DrFirst with maximum flexibility
IsDown monitors DrFirst for major outages. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. When DrFirst marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DrFirst status page for minor outages. A minor outage is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DrFirst status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DrFirst and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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