Is DrFirst Down? What is the current status?

DrFirst status is operational
DrFirst not working for you?

DrFirst issues reported in the last 24 hours

Latest comments about DrFirst problems

  • R
    about 2 months ago

    Robby RxInform I get an error that my prescription isn9t in datasr

Latest DrFirst status updates

Intermittent Performance Issues with Rcopia (Region 2 Staging Environment)

Major Resolved

July 18, 2024 · lasted 28 minutes

Some customers may experience intermittent performance issues with Rcopia Region 2 within Staging at this time. Our engineers are aware and working to resolve this as soon as possible.

Third-Party Incident - EPCS IDP (Experian/ID.me)

Major Resolved

July 11, 2024 · lasted about 5 hours

Customers may experience issues accessing ID.Me. We are working with our partner and will keep this page updated.

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DrFirst outages in the last 30 days

Number of Incidents

2 issues

Last incident

4 days ago

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Major Outages Notifications

IsDown monitors DrFirst for major outages. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. When DrFirst marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DrFirst status page for minor outages. A minor outage is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DrFirst status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

DrFirst and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is DrFirst down today?

DrFirst is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the DrFirst status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest DrFirst outages, issues and problems' at the top of the page.

When was the last DrFirst outage?

DrFirst last outage was on July 18, 2024 with the title "Intermittent Performance Issues with Rcopia (Region 2 Staging Environment)"

DrFirst not working for you? How do I know if DrFirst is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check DrFirst status and outages?
Why use IsDown to monitor DrFirst instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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