DrFirst Status. Is DrFirst Down?

Check if DrFirst is down, recent outages, user-reported issues, and outages map.

Is DrFirst down right now? What's the current status?

DrFirst is having a minor outage

Intermittent Performance Issues - EPCS IDP (Experian/ID.me)

started 2 days ago

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as poss...

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DrFirst service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more DrFirst status data.

DrFirst Outage Map

View DrFirst Outage Reports Map

Recent DrFirst Outages and Downtime History

IsDown has tracked 104 incidents since started monitoring DrFirst status in April 2024. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 02, 2025
11:49 AM EDT
 Minor Intermittent Performance Issues with Multiple Products 30 minutes
Sep 29, 2025
04:00 PM EDT
 Minor Intermittent Performance Issues - EPCS IDP (Experian/ID.me) about 17 hours
Sep 26, 2025
06:42 PM EDT
 Minor Intermittent Performance Issues - EPCS IDP (Experian/ID.me) 3 days
Sep 25, 2025
03:56 PM EDT
 Minor Intermittent Performance Issues with Staging E-Prescribing Desktop (Rcopia) & E-Prescribing Mobil... about 2 hours
Sep 12, 2025
09:44 AM EDT
 Minor Investigating Email Verification Code Delays about 1 hour
Sep 02, 2025
11:03 AM EDT
 Minor PDMP Third-Party Incident about 3 hours
Aug 20, 2025
09:59 AM EDT
 Minor Medication History (MedHx) Application Performance Issues 35 minutes
Aug 06, 2025
12:24 PM EDT
 Minor Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) 13 minutes
Jul 28, 2025
11:08 AM EDT
 Minor PDMP Third-Party Incident for Illinois about 1 hour
Sign up to check more outage history
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DrFirst problems reported by users

  • pulls up a blank page, can not navigate anything

  • RxInform

    Patient brought to our practice's attention that inputting his date of birth at the sign in screen resulted in a never ending buffer wheel. States has been happening for around a month.

  • Rcopia

    It won't accept my password name combination, which has not changed. It won't send me a new password reset link.

  • Rcopia

    Page won't load, gets an error loading page message

  • Rcopia

    Unable to log in from Medflow

  • cannot open it or load it

  • Rcopia

    Taking forever to load, an send scripts. Tried on laptop and phone

  • NP Jason S says he can't send controlled substances at this time. Is there an issue

  • Rcopia

    Rcopia has been inaccessible for me all day so far

  • controlled substance prescriptions are not going through on Tebra

  • It is taking forever to send controlled substances. Then it times out and gives me an error.

  • ePrescribe is not working

  • Rcopia

    Having issues getting in

  • Rcopia

    When she tries to presribe, she's getting an error message saying "error connecting to r-copia

  • Rcopia

    not responding or loading the web page

  • Rcopia

    Website down, getting errors

  • Rcopia

    It won't open through my valant EMR and EMR works fine.

  • Dr. First is not allowing for people to login. The people that can login cannot send prescriptions

  • RxInform

    I get an error that my prescription isn9t in datasr

DrFirst scheduled maintenances

IsDown aggregates scheduled maintenances for DrFirst. Currently, there are 10 more maintenances scheduled.

  • Oct 06 2025
    Important: Web Application Firewall (WAF) Implementation Schedule - Canada MedHx QA Environment

    Scheduled for October 06, 2025 at 02:00 PM EDT · until 03:00 PM EDT

    Canada MedHx is implementing a Web Application Firewall (WAF) to strengthen security across our medication history services. We're using a two-phase approach to ensure minimal disruption to your operations. Implementation Schedule QA Environment...

  • Oct 07 2025
    DrFirst Notification - Scheduled System Maintenance – Production – PDMP - October 7, 2025, 9:00 PM ET

    Scheduled for October 07, 2025 at 09:00 PM EDT · until 11:00 PM EDT

    DrFirst has been notified by CURES, the third-party vendor supporting our Prescription Drug Monitoring Program (PDMP) integration in California, that they will be performing scheduled maintenance in their production environment on Tuesday, October...

  • Oct 09 2025
    Important: Web Application Firewall (WAF) Implementation Schedule - Canada MedHx Staging Environment

    Scheduled for October 09, 2025 at 10:00 PM EDT · until 11:00 PM EDT

    Canada MedHx is implementing a Web Application Firewall (WAF) to strengthen security across our medication history services. We're using a two-phase approach to ensure minimal disruption to your operations. Implementation Schedule QA Environment...

DrFirst status page - All services & components

Component Status
Backline OK
Canada OK
EPCS OK
Huddle OK
iPrescribe OK
MedHx OK
Population Risk Management (PRM) OK
Provider Solutions OK
Rcopia OK
RxInform OK
SmartSuite OK
Support Services OK
Third-Party Vendor Services MINOR

DrFirst Related Services & Alternatives

Services commonly monitored together with DrFirst and alternatives

ManageEngine

ManageEngine

OK
0 incidents in the last 30 days
UKG

UKG

OK
0 incidents in the last 30 days
Duo Security

Duo Security

OK
0 incidents in the last 30 days
Cisco Duo

Cisco Duo

OK
0 incidents in the last 30 days
Change Healthcare

Change Healthcare

OK
0 incidents in the last 30 days
TigerConnect

TigerConnect

OK
0 incidents in the last 30 days
Nuance Dragon Medical

Nuance Dragon Medical

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Proofpoint Security Awareness

Proofpoint Security Awareness

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

MINOR
0 incidents in the last 30 days
Barracuda Networks

Barracuda Networks

OK
0 incidents in the last 30 days
GoDaddy

GoDaddy

OK
0 incidents in the last 30 days
AT&T

AT&T

OK
0 incidents in the last 30 days
T-Mobile

T-Mobile

OK
0 incidents in the last 30 days
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DrFirst provides integrated healthcare technology services including drug information systems, pharmacy data networks, electronic prescribing, and medication history services across various regions in Canada.

Monitoring DrFirst since April 2024

Tracking 42 DrFirst services and regions

33 incidents in 2025

DrFirst outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
Sep 08, 2025
No Outages
9
Sep 09, 2025
No Outages
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
1 outage
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
1 outage
26
Sep 26, 2025
1 outage
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
1 outage
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
1 outage
3
Oct 03, 2025
1 outage
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
7
8
9
10
11

Number of Incidents

6 issues

Last incident

2 days ago

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Frequently Asked Questions

Is DrFirst down today?

DrFirst is down. You can check DrFirst status and incident details on the top of the page. IsDown continuously monitors DrFirst official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DrFirst status?

DrFirst seems to be having problems. You can check DrFirst status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DrFirst outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is DrFirst down today or just slow?

Yes, DrFirst might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are DrFirst outages detected?

IsDown monitors the DrFirst official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DrFirst having an outage right now?

DrFirst last outage was on October 03, 2025 with the title "Intermittent Performance Issues - EPCS IDP (Experian/ID.me)"

DrFirst down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if DrFirst is down?

Why use IsDown to monitor DrFirst instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DrFirst and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DrFirst?

IsDown and DownDetector help users determine if DrFirst is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DrFirst's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about DrFirst status changes?

IsDown offers an easy way to monitor DrFirst with maximum flexibility

Major Outages Notifications

IsDown monitors DrFirst for major outages. A major outage is when DrFirst experiences a critical issue that severely affects one or more services/regions. When DrFirst marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors DrFirst status page for minor outages. A minor outage is when DrFirst experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in DrFirst status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

DrFirst publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors DrFirst and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

DrFirst and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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