Outage in DrFirst
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization
Resolved MinorIncident Report
Summary AI Generated
DrFirst's Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorization service experienced intermittent performance issues affecting some customers. The incident lasted approximately 20 hours, during which engineers worked to identify and implement a fix. The issue was fully resolved on September 18, 2026.
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/18/2026 02:36PM
This incident has been resolved.
IDENTIFIED
16 days ago - at 09/18/2026 02:07PM
We are continuing to work on a fix for this issue.
IDENTIFIED
17 days ago - at 09/17/2026 09:10PM
We are continuing to work on a fix for this issue.
IDENTIFIED
17 days ago - at 09/17/2026 07:06PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 09/17/2026 07:03PM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 09/17/2026 06:42PM
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) Pharmacy Prior Authorizationat this time. Our engineers are aware and working to resolve this as soon as possible.
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