Outage in DrFirst
Delays in Provider Identity Proofing Due to NPI Registry Maintenance
Resolved MinorIncident Report
Summary AI Generated
CMS maintenance on the NPI Registry caused delays in identity proofing (IDP) invitations for providers who were new to the registry or had recently updated their information. The EPCS IDP system (Experian/ID.me) was partially affected, while all other identity proofing processes remained fully operational. The incident lasted approximately 19 hours before being resolved.
Due to CMS maintenance on the NPI Registry website, IDP invitations for providers who are new to the registry or recently updated their information may be delayed. All other identity proofing is unaffected.
Components affected
DrFirst EPCS IDP (Experian/ID.me)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 11/04/2026 02:09PM
This incident has been resolved.
MONITORING
9 days ago - at 11/03/2026 06:51PM
Due to CMS maintenance on the NPI Registry website, IDP invitations for providers who are new to the registry or recently updated their information may be delayed. All other identity proofing is unaffected.
Latest DrFirst outages
iPrescribe Support Incident Notice - 9 days ago
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) - about 2 months ago
PDMP Third-Party Incident - about 2 months ago
Issues with Phone Support (Support Services) - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
