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Outage in DrFirst

PDMP Third-Party Incident

Resolved Minor
September 23, 2026 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A third-party issue disrupted access to Patient Searches via PDMP reports on DrFirst for approximately 1.6 hours. The problem was identified and a fix was implemented in coordination with an external partner. The incident was fully resolved with no further impact to PDMP functionality.

Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
Components affected
DrFirst PDMP

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/23/2026 03:58PM

This incident has been resolved.

IDENTIFIED 11 days ago - at 09/23/2026 02:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 09/23/2026 02:25PM

Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.

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