Outage in DrFirst
Intermittent Performance Issues - Pharmacy Network - Prescribing
Resolved MinorIncident Report
Summary AI Generated
DrFirst experienced intermittent performance issues with its Pharmacy Network Prescribing component, affecting some customers' ability to send prescriptions. Engineers worked with a third-party vendor to identify and implement a fix within approximately 30 minutes of the incident being flagged. The incident lasted 3.3 hours in total and was fully resolved after a monitoring period confirmed the fix was effective.
Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Components affected
DrFirst Pharmacy Network - PrescribingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 11/02/2026 07:07PM
This incident has been resolved.
MONITORING
10 days ago - at 11/02/2026 04:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 11/02/2026 03:53PM
Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Latest DrFirst outages
iPrescribe Support Incident Notice - 9 days ago
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) - about 2 months ago
PDMP Third-Party Incident - about 2 months ago
Issues with Phone Support (Support Services) - about 2 months ago
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