Outage in DrFirst
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)
Resolved MajorIncident Report
Summary AI Generated
DrFirst's Electronic Prior Authorization (Myndshft) service experienced intermittent performance issues lasting approximately 1.3 hours, affecting some customers' ability to use the platform. Engineers identified the root cause and implemented a fix within roughly 10 minutes of identification. The incident was fully resolved after a short monitoring period.
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) at this time. Our engineers are aware and working to resolve this as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/24/2026 06:16PM
This incident has been resolved.
MONITORING
10 days ago - at 09/24/2026 05:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 09/24/2026 05:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 09/24/2026 05:00PM
Some customers may experience intermittent performance issues with Electronic Prior Authorization (Myndshft) at this time. Our engineers are aware and working to resolve this as soon as possible.
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