What is Dexcom current status?

Dexcom is currently operational. You can check Dexcom status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Dexcom down today?

Dexcom was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Dexcom status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Dexcom outages, issues and problems' at the top of the page.

When was the last Dexcom outage?

Dexcom last outage was on March 30, 2025 with the title "Performance Issue - User Registration"

How to monitor or check Dexcom status?

You can use IsDown service or go to Dexcom official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Dexcom is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Dexcom has issues. Dexcom official status page might also offer notification options such as email, SMS, or Slack.

Dexcom Status - Is Dexcom Down? Check current status

Current Dexcom official ongoing incidents

No incidents reported in Dexcom's status page

IsDown pulls data from Dexcom's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Dexcom issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Dexcom problems

B

Bethany

Follow App 28 days ago

My sone is getting data on his Dexcom app, but none of his followers are. It’s said No Date for over 3 hours.
M

Mike

2 months ago

G7, says the server is down
C

Cristin

3 months ago

Follow app is showing no Data will work for 2 min the go back out again
H

Harrison

Follow App 3 months ago

Reading no data with fully function phone /internet
J

Juha

5 months ago

Dexcom Follow not working in Finland.
Z

Zdravko

6 months ago

The follow app is not working. My son's phone is working and the share function is unavailable, even though Dexcom status states the service is operational
J

Jennifer

Follow App 7 months ago

It keeps going in and out every 5 mins it comes on but than goes back off so only shows up on the 5 min mark
N

N

7 months ago

Dexcom follow app not receiving data in UK Many users reporting same issue
R

Rob

7 months ago

Dexcom follow is saying no data but my daughters phone is showing readings and saying share is fine
S

Sean

7 months ago

Wont pair to brand new g7
J

Julie

8 months ago

Monitor is blank.. will vibrate when plugged up but blank scare
T

Tina

8 months ago

No data or unstable data on Follow
S

sudher

9 months ago

Dexcom share connection issue
K

Kathy

9 months ago

System says Server Outage. Dexcom server
J

Jerry

G7 App 10 months ago

Can’t share from my g7 app.
E

Elaine

10 months ago

My site will not allow me to open. It continues to state “cannot access the Dexcom server.” Try again later. But it has been like this for 3 days. My internet is connected.
M

Monica

10 months ago

I am from Romania, Europe. For about 24h dexcom G6 is unfunctional. I deleted and reinstalled the app Dexcom g6 for about 7 times and each time, after 30 minutes of waiting, the answer is Transmitter not found. Do you have any solution, please? I changed the sensor, but the problem persists. It's...
G

Glenn

G6 App 10 months ago

App has failed twice now on Apple iOS 17.5.1
A

Alisha

10 months ago

Only sometimes getting notifications but absolutely no sound. Also can not add a profile pic back because it's requesting access to storage but all permissions are granted Dexcom said they have had a lot of reports about the same thing and are investigating.
P

Paul

11 months ago

G6 DexCom pump started making low readings and now after starting new transmitter and sensor, it won’t start.
S

Sonya

12 months ago

dexcom follow app isnt displaying data
M

Marsha

12 months ago

Doesn't connect to server.
R

Rob

12 months ago

Cannot connect to server.
A

Annmarie

12 months ago

Clarity is completely down for me. It keeps asking me to log-in. When I try, I can't get it and redirects me back to the log-in page.
C

carol

G7 App 12 months ago

The app is totally not working
O

Olivia

12 months ago

I rely on the cgm. Life and death. Apparently the system is acting up. The share settings are not working.
S

Sharon

about 1 year ago

My clarity app won’t allow me to log in keeps saying account not found??

Dexcom outage history

IsDown has tracked 87 incidents since started monitoring Dexcom status in February 2023.

Mar 31 2025

Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US

28 days ago · lasted about 1 hour

We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights. More details
Mar 30 2025

Performance Issue - User Registration

28 days ago · lasted about 5 hours

We are aware some customers may be experiencing service interruptions and are working to resolve the issue. More details
Mar 19 2025

Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US

about 1 month ago · lasted 33 minutes

Customers experiencing service interruptions with follow app and stelo insights push notifications in US More details
Feb 2023 ...

IsDown started monitoring Dexcom status

We've tracked and collected 87 incidents since started monitoring Dexcom status

Having problems with Dexcom? What can you do?

First, stay calm.
- We know it's stressful when Dexcom is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Dexcom already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Dexcom status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Dexcom is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.