Check if Dexcom is down, official outages, user-reported issues, and outages map.
Dexcom is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Dexcom status data.
IsDown has tracked 93 incidents since started monitoring Dexcom status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 10, 2025
09:59 PM CEST
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
about 1 hour |
Aug 05, 2025
01:20 PM CEST
|
Major
The Dexcom Photo Upload app is not operational. Dexcom is aware of the issue and is actively work...
|
about 2 hours |
Jun 16, 2025
08:06 PM CEST
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
26 minutes |
Jun 12, 2025
08:45 PM CEST
|
Major
We are currently investigating issue
|
about 3 hours |
Jun 04, 2025
04:56 AM CEST
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
about 2 hours |
May 07, 2025
06:56 AM CEST
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
35 minutes |
Mar 31, 2025
02:02 AM CEST
|
Minor
We are aware some customers may be experiencing service interruptions with push notifications for...
|
about 1 hour |
Mar 31, 2025
01:52 AM CEST
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
about 5 hours |
Mar 19, 2025
01:08 AM CET
|
Minor
Customers experiencing service interruptions with follow app and stelo insights push notificatio...
|
33 minutes |
Jan 29, 2025
06:47 AM CET
|
Minor
We are aware some customers may be experiencing service interruptions and are working to resolve ...
|
43 minutes |
S - Dexcom share unavailable as cannot connect to server .
Brenda - Dexcom Follow App is saying Server Unavailable. There is a temporary issue with the Dexcom server. Please try again later. I am not seeing anything online saying there is an issue currently..
Anthony - The G7 alerts are not making any sound on Samsung s23 phone. It started 2 days ago. .
Marcel - Was logged out and can’t sign in again .
Zach - Dexcom follow is not working.
Igor - dexcom app on the phone reports server outage.
Cassandra - App logged me out and just keeps spinning when I try to log back in..
Nicci - When trying to access shar in Dexcom or the follow app is says, "Share is not available right now". Can't access server .
Lisa - We have had signal loss for the last 3 hours. We decided to just change it figuring it was a faulty sensor but it’s still happening..
Bethany - My sone is getting data on his Dexcom app, but none of his followers are. It’s said No Date for over 3 hours. .
Mike - G7, says the server is down .
Cristin - Follow app is showing no Data will work for 2 min the go back out again.
Harrison - Reading no data with fully function phone /internet .
Juha - Dexcom Follow not working in Finland..
Zdravko - The follow app is not working. My son's phone is working and the share function is unavailable, even though Dexcom status states the service is operational.
Jennifer - It keeps going in and out every 5 mins it comes on but than goes back off so only shows up on the 5 min mark .
N - Dexcom follow app not receiving data in UK Many users reporting same issue.
Rob - Dexcom follow is saying no data but my daughters phone is showing readings and saying share is fine.
Sean - Wont pair to brand new g7.
Julie - Monitor is blank.. will vibrate when plugged up but blank scare .
Tina - No data or unstable data on Follow .
sudher - Dexcom share connection issue.
Kathy - System says Server Outage. Dexcom server.
Jerry - Can’t share from my g7 app..
Elaine - My site will not allow me to open. It continues to state “cannot access the Dexcom server.” Try again later. But it has been like this for 3 days. My internet is connected..
Monica - I am from Romania, Europe. For about 24h dexcom G6 is unfunctional. I deleted and reinstalled the app Dexcom g6 for about 7 times and each time, after 30 minutes of waiting, the answer is Transmitter not found. Do you have any solution, please? I changed the sensor, but the problem persists. It's....
Glenn - App has failed twice now on Apple iOS 17.5.1.
Alisha - Only sometimes getting notifications but absolutely no sound. Also can not add a profile pic back because it's requesting access to storage but all permissions are granted Dexcom said they have had a lot of reports about the same thing and are investigating. .
Paul - G6 DexCom pump started making low readings and now after starting new transmitter and sensor, it won’t start..
Sonya - dexcom follow app isnt displaying data.
Marsha - Doesn't connect to server..
Rob - Cannot connect to server. .
Annmarie - Clarity is completely down for me. It keeps asking me to log-in. When I try, I can't get it and redirects me back to the log-in page..
carol - The app is totally not working.
Olivia - I rely on the cgm. Life and death. Apparently the system is acting up. The share settings are not working..
Sharon - My clarity app won’t allow me to log in keeps saying account not found?? .
Component | Status |
---|---|
Follow App | OK |
User Registration | OK |
Clarity | OK |
G7 App | OK |
G6 App | OK |
G5 App | OK |
Dexcom ONE App | OK |
Dexcom provides continuous glucose monitoring systems with features including user registration, the Follow app for sharing data, the Clarity app for diabetes management insights, and the G7 app for specific regions.
Monitoring Dexcom since February 2023
Tracking 24 Dexcom services and regions
12 incidents in 2025
Dexcom isn't down. You can check Dexcom status and incident details on the top of the page. IsDown continuously monitors Dexcom official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Dexcom is currently operational. You can check Dexcom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Dexcom being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Dexcom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Dexcom last outage was on October 10, 2025 with the title "Performance Issue - User Registration"
IsDown and DownDetector help users determine if Dexcom is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Dexcom's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.