Is Dexcom Down? Check the current Dexcom status

Dexcom is operational

Updated

Dexcom not working for you?

Current Dexcom official ongoing incidents

No incidents reported in Dexcom's status page

IsDown pulls data from Dexcom's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Dexcom issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Dexcom problems

  • B

    Bethany

    2 days ago

    Follow App My sone is getting data on his Dexcom app, but none of his followers are. It’s said No Date for over 3 hours.

  • M

    Mike

    about 2 months ago

    G7, says the server is down

  • C

    Cristin

    2 months ago

    Follow app is showing no Data will work for 2 min the go back out again

  • H

    Harrison

    3 months ago

    Follow App Reading no data with fully function phone /internet

  • J

    Juha

    4 months ago

    Dexcom Follow not working in Finland.

  • Z

    Zdravko

    5 months ago

    The follow app is not working. My son's phone is working and the share function is unavailable, even though Dexcom status states the service is operational

  • J

    Jennifer

    6 months ago

    Follow App It keeps going in and out every 5 mins it comes on but than goes back off so only shows up on the 5 min mark

  • N

    N

    6 months ago

    Dexcom follow app not receiving data in UK Many users reporting same issue

  • R

    Rob

    6 months ago

    Dexcom follow is saying no data but my daughters phone is showing readings and saying share is fine

  • S

    Sean

    7 months ago

    Wont pair to brand new g7

  • J

    Julie

    7 months ago

    Monitor is blank.. will vibrate when plugged up but blank scare

  • T

    Tina

    7 months ago

    No data or unstable data on Follow

  • S

    sudher

    8 months ago

    Dexcom share connection issue

  • K

    Kathy

    9 months ago

    System says Server Outage. Dexcom server

  • J

    Jerry

    9 months ago

    G7 App Can’t share from my g7 app.

  • E

    Elaine

    9 months ago

    My site will not allow me to open. It continues to state “cannot access the Dexcom server.” Try again later. But it has been like this for 3 days. My internet is connected.

  • M

    Monica

    9 months ago

    I am from Romania, Europe. For about 24h dexcom G6 is unfunctional. I deleted and reinstalled the app Dexcom g6 for about 7 times and each time, after 30 minutes of waiting, the answer is Transmitter not found. Do you have any solution, please? I changed the sensor, but the problem persists. It's...

  • G

    Glenn

    9 months ago

    G6 App App has failed twice now on Apple iOS 17.5.1

  • A

    Alisha

    10 months ago

    Only sometimes getting notifications but absolutely no sound. Also can not add a profile pic back because it's requesting access to storage but all permissions are granted Dexcom said they have had a lot of reports about the same thing and are investigating.

  • P

    Paul

    11 months ago

    G6 DexCom pump started making low readings and now after starting new transmitter and sensor, it won’t start.

  • S

    Sonya

    11 months ago

    dexcom follow app isnt displaying data

  • M

    Marsha

    11 months ago

    Doesn't connect to server.

  • R

    Rob

    11 months ago

    Cannot connect to server.

  • A

    Annmarie

    11 months ago

    Clarity is completely down for me. It keeps asking me to log-in. When I try, I can't get it and redirects me back to the log-in page.

  • C

    carol

    11 months ago

    G7 App The app is totally not working

  • O

    Olivia

    11 months ago

    I rely on the cgm. Life and death. Apparently the system is acting up. The share settings are not working.

  • S

    Sharon

    12 months ago

    My clarity app won’t allow me to log in keeps saying account not found??

Dexcom outage history

IsDown has tracked 87 incidents since started monitoring Dexcom status in February 2023.

Having problems with Dexcom? What can you do?

  1. First, stay calm.

    • We know it's stressful when Dexcom is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Dexcom already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Dexcom status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Dexcom is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 24 Dexcom services and regions

6 incidents in 2025

Dexcom outages in the last 30 days

Number of Incidents

3 issues

Last incident

1 days ago

Check Dexcom components, services, or regions current status in real-time

Clarity
OK
Dexcom ONE App
OK
Follow App
OK
G5 App
OK
G6 App
OK
G7 App
OK
User Registration
OK

Reports by users in other services in the last 12 hours

DAT Freight & Analytics https://dat.com
DAT Freight & Analytics user reports
Blackbaud https://blackbaud.com/
Blackbaud user reports
Cognito Forms https://cognitoforms.com
Cognito Forms user reports
unpkg https://unpkg.com/
unpkg user reports
Microsoft 365
Microsoft 365 user reports
Azure Devops https://azure.microsoft.com/en-gb/products/devops/
Azure Devops user reports
Steam https://store.steampowered.com/?l=portuguese
Steam user reports
Framer https://www.framer.com/
Framer user reports
FetLife https://fetlife.com
FetLife user reports
OpenAI https://openai.com
OpenAI user reports

Frequently Asked Questions

Is Dexcom down today?

Dexcom isn't down. You can check Dexcom status and incident details on the top of the page. IsDown continuously monitors Dexcom official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Dexcom status?

Dexcom is currently operational. You can check Dexcom status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Dexcom outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Dexcom slow today?

Currently there's no report of Dexcom being slow. Check on the top of the page if there are any reported problems by other users.

How are Dexcom outages detected?

IsDown monitors the Dexcom official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Dexcom outage?

Dexcom last outage was on March 30, 2025 with the title "Performance Issue - User Registration"

Dexcom not working for you? How do I know if Dexcom is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.