TheraNest is operational
Updated
IsDown pulls data from TheraNest's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Clarisa
about 2 months agoWaystar (Zirmed) Unable to access website
Nancy
about 2 months agoNot working on 2/25/25, 4:53 pm Eastern time
Barbara
2 months agoBlank screen with "Loading..." in top left corner when trying to save an appointment.
Mariena
2 months agoIntermittent loading issues. Multiple pages are not loading.
Maria
3 months agoNot loading can't see anything
Alicia
3 months agoI can't enter client notes or bill for services or see daily/weekly calendar views. Basically, every feature essential for running my practice. Over two business days of outages, I have received two messages: one alerting me to "slow loading times" and another telling me the problem was resolved....
Beth
3 months agoThe login page is not loading. Error: This site can’t be reached https://austinfc.theranest.com/home/signin is unreachable. ERR_ADDRESS_UNREACHABLE
Renee
3 months agoOffice Ally Draft claims not opening /o error msg, elig. not processing w/o error msg
Barbara
3 months agoStill having issues once logged in...will not save changes to calendar
Karen
3 months agoNot allowing me to login. Stating there is an error.
Len
3 months agoUnable to see provider schedule
Barbara
3 months agocannot log into my provider account
McKenna
3 months agolagging very badly, not loading
Michele
3 months agoIt's not loading, just buffering.
Lauren
3 months agoTheranest will not load at all. I can't get past the log in page
Laurie
3 months agoslow page loads; unable to create invoices probably because of slowness
Michael
3 months agoNot loading after signing in. I restarted my computer and closed all other apps but still not loading.
Anna
3 months agoTheranest seems to be very slow/down
Kelsey
3 months agoPainfully slow load times no matter what browser
Abby
3 months agoSlow loading - every page
Heidi
3 months agopage slow to load/not loading
M
3 months agoScheduled appointments not loading
Michaela
3 months agoPatient progress notes are not loading. Loading very slowly and its not my internet connection.
Renee
3 months agoOffice Ally Secondary claim calendar freezes on screen and will not allow other edits
Jamal
3 months agoOffice Ally Officeally is not opening up in my browser
Mariska
4 months agoTheranest is not opening to the main page when you login.
David
5 months agoThe phone app gives me an error message that I don't have permission to use the app. I have been using the app every day for the past 7 months. What is going on?
Jared
5 months agoTheraNest Mobile App Keeps telling me my organization doesn't have access to the mobile app (although I typically use it all the time). Will not let me sign in.
Beth
6 months agoTheranest is not loading after sign-in. I can only open it in incognito in Google Chrome.
Kim
6 months agoOffice Ally unable to change password that is required and unable to login at all
Owen
6 months agoWill not open on browser
k
7 months agoI get a blank screen when I log in
Lemar
8 months agoOffice Ally Not allowing to to access documents, schedule payment, and pay history
Theresa
8 months agoWaystar (Zirmed) Cannot login says password invalid...for all of my coworkers as well
Pam
8 months agoI couldn't log in The message I received is.. 503 Service Temporarily Unavailable
Suparna
8 months agoIt is not working. Message" 503 Service Temporarily Unavailable"
Kristen
8 months agoWorking super slow and can't download documents
Wendy
8 months agoWaystar (Zirmed) Error message: Not Authorized We're sorry. You don't have access to view this page using the credentials you provided. Set new default landing page
taylor
8 months agologin page will not load on computer
Jen
9 months agoPatient notes are not loading
Max
12 months agoNot able to log in. Website not found.
Taylor
about 1 year agoTrying to connect to session and it gives says I have a connection issue
Jennifer
about 1 year agoWon't connect to video of other person
Andrew
about 1 year agoUnable to connect to session with a "Whoops!" error message
Shannon
about 1 year agoCan't start sessions, saying there is a connection issue.
Katy
about 1 year agoNot able to connect to site
Alex
about 1 year agoWebsite is showing unsecure connection and certificate error.
TG
about 1 year agoOffice Ally Uploading claims is not working
IsDown has tracked 94 incidents since started monitoring TheraNest status in December 2022.
3 months ago · lasted 2 days
Performance is recovering as we continue to closely monitor the situation. More details
3 months ago · lasted 2 days
Our teams are aware of slow loading times and intermittent login issues We are currently investigating the root cause and working to resolve the issue as soon as possible. More details
8 months ago · lasted about 23 hours
Further updates to come... More details
We've tracked and collected 94 incidents since started monitoring TheraNest status
Monitoring 15 TheraNest services and regions
2 incidents in 2025
Number of Incidents
0 issues
Last incident
78 days ago
TheraNest isn't down. You can check TheraNest status and incident details on the top of the page. IsDown continuously monitors TheraNest official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TheraNest is currently operational. You can check TheraNest status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TheraNest being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TheraNest official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TheraNest last outage was on November 12, 2018 with the title "We are experiencing slower than normal response times"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.