TheraNest is having a major outage
Updated a few minutes ago
Monitoring TheraNest since December 2022. Learn more
Monitoring
15 components
Total Incidents in 2025
2 incidents
Performance is recovering as we continue to closely monitor the situation.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Barbara
about 15 hours agoStill having issues once logged in...will not save changes to calendar
Karen
about 23 hours agoNot allowing me to login. Stating there is an error.
Len
about 23 hours agoUnable to see provider schedule
Barbara
about 24 hours agocannot log into my provider account
McKenna
about 24 hours agolagging very badly, not loading
Michele
about 24 hours agoIt's not loading, just buffering.
Lauren
1 day agoTheranest will not load at all. I can't get past the log in page
Laurie
1 day agoslow page loads; unable to create invoices probably because of slowness
Michael
1 day agoNot loading after signing in. I restarted my computer and closed all other apps but still not loading.
Anna
1 day agoTheranest seems to be very slow/down
Kelsey
1 day agoPainfully slow load times no matter what browser
Abby
1 day agoSlow loading - every page
Heidi
1 day agopage slow to load/not loading
M
1 day agoScheduled appointments not loading
Michaela
5 days agoPatient progress notes are not loading. Loading very slowly and its not my internet connection.
Renee
15 days agoOffice Ally Secondary claim calendar freezes on screen and will not allow other edits
Jamal
18 days agoOffice Ally Officeally is not opening up in my browser
Mariska
about 1 month agoTheranest is not opening to the main page when you login.
David
2 months agoThe phone app gives me an error message that I don't have permission to use the app. I have been using the app every day for the past 7 months. What is going on?
Jared
2 months agoTheraNest Mobile App Keeps telling me my organization doesn't have access to the mobile app (although I typically use it all the time). Will not let me sign in.
Beth
3 months agoTheranest is not loading after sign-in. I can only open it in incognito in Google Chrome.
Kim
3 months agoOffice Ally unable to change password that is required and unable to login at all
Owen
3 months agoWill not open on browser
k
4 months agoI get a blank screen when I log in
Lemar
5 months agoOffice Ally Not allowing to to access documents, schedule payment, and pay history
Theresa
5 months agoWaystar (Zirmed) Cannot login says password invalid...for all of my coworkers as well
Pam
6 months agoI couldn't log in The message I received is.. 503 Service Temporarily Unavailable
Suparna
6 months agoIt is not working. Message" 503 Service Temporarily Unavailable"
Kristen
6 months agoWorking super slow and can't download documents
Wendy
6 months agoWaystar (Zirmed) Error message: Not Authorized We're sorry. You don't have access to view this page using the credentials you provided. Set new default landing page
taylor
6 months agologin page will not load on computer
Jen
7 months agoPatient notes are not loading
Max
9 months agoNot able to log in. Website not found.
Taylor
10 months agoTrying to connect to session and it gives says I have a connection issue
Jennifer
10 months agoWon't connect to video of other person
Andrew
10 months agoUnable to connect to session with a "Whoops!" error message
Shannon
10 months agoCan't start sessions, saying there is a connection issue.
Katy
11 months agoNot able to connect to site
Alex
11 months agoWebsite is showing unsecure connection and certificate error.
TG
11 months agoOffice Ally Uploading claims is not working
IsDown has tracked 15 incidents since started monitoring TheraNest status in December 2022.
about 23 hours ago · ongoing
Our teams are aware of slow loading times and intermittent login issues We are currently investigating the root cause and working to resolve the issue as soon as possible. More details
6 months ago · lasted about 23 hours
Further updates to come... More details
We've tracked and collected 15 incidents since started monitoring TheraNest status
Number of Incidents
2 issues
Last incident
0 days ago
TheraNest is down. You can check TheraNest status and incident details on the top of the page. IsDown continuously monitors TheraNest official status page every few minutes. In the last 24 hours, there were 2 outages reported.
TheraNest seems to be having problems. You can check TheraNest status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, TheraNest might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the TheraNest official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TheraNest last outage was on January 30, 2025 with the title "Recovering: Intermittent Login Issues and Slow Load Times"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.