Is TheraNest Down? Current Status & Real-time Updates

Check if TheraNest is down, recent outages, user-reported issues, and outages map.

TheraNest status - Is it down right now?

TheraNest is working normally

Last checked from TheraNest's status page a few minutes ago

TheraNest not working today?

 

TheraNest outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent TheraNest Outages and Downtime History

IsDown has tracked 94 incidents since started monitoring TheraNest status in December 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

TheraNest problems reported by users

  • A

    Ashley

    Validation errors with virtual sessions - nothing will load.

  • E

    Evan

    Extremely lagging and slow fix it

  • T

    Tim

    TheraNest note section has be down for the last 48 hours and counting. You can’t save progress notes. They are down playing this to customers. It appears to be unfixable. This is critical for an EHR platform.

  • K

    Kellie

    Waystar (Zirmed)

    I am getting this message when I try to upload claims "Error during X12 batch processing"

  • R

    Ruth

    Waystar (Zirmed)

    The system must be down as we cannot log in.

  • R

    RL

    Not loading. Cannot login.

  • B

    Bailey

    Slow to load, or just not loading at all

  • R

    RL

    So slow, sometimes it's not loading at all

  • D

    DY

    The app is running slow. Delayed loading.

  • L

    Lisa

    I am unable to login using Chrome

  • C

    cara

    extremely slow and glitching

  • L

    Lauren

    Website won’t load, very slow and lagging

  • C

    Clarisa

    Waystar (Zirmed)

    Unable to access website

  • N

    Nancy

    Not working on 2/25/25, 4:53 pm Eastern time

  • B

    Barbara

    Blank screen with "Loading..." in top left corner when trying to save an appointment.

  • M

    Mariena

    Intermittent loading issues. Multiple pages are not loading.

  • M

    Maria

    Not loading can't see anything

  • A

    Alicia

    I can't enter client notes or bill for services or see daily/weekly calendar views. Basically, every feature essential for running my practice. Over two business days of outages, I have received two messages: one alerting me to "slow loading times" and another telling me the problem was resolved....

  • B

    Beth

    The login page is not loading. Error: This site can’t be reached https://austinfc.theranest.com/home/signin is unreachable. ERR_ADDRESS_UNREACHABLE

  • R

    Renee

    Office Ally

    Draft claims not opening /o error msg, elig. not processing w/o error msg

  • B

    Barbara

    Still having issues once logged in...will not save changes to calendar

  • K

    Karen

    Not allowing me to login. Stating there is an error.

  • L

    Len

    Unable to see provider schedule

  • B

    Barbara

    cannot log into my provider account

  • M

    McKenna

    lagging very badly, not loading

  • M

    Michele

    It's not loading, just buffering.

  • L

    Lauren

    Theranest will not load at all. I can't get past the log in page

  • L

    Laurie

    slow page loads; unable to create invoices probably because of slowness

  • M

    Michael

    Not loading after signing in. I restarted my computer and closed all other apps but still not loading.

  • A

    Anna

    Theranest seems to be very slow/down

  • K

    Kelsey

    Painfully slow load times no matter what browser

  • A

    Abby

    Slow loading - every page

  • H

    Heidi

    page slow to load/not loading

  • M

    M

    Scheduled appointments not loading

  • M

    Michaela

    Patient progress notes are not loading. Loading very slowly and its not my internet connection.

  • R

    Renee

    Office Ally

    Secondary claim calendar freezes on screen and will not allow other edits

  • J

    Jamal

    Office Ally

    Officeally is not opening up in my browser

  • M

    Mariska

    Theranest is not opening to the main page when you login.

  • D

    David

    The phone app gives me an error message that I don't have permission to use the app. I have been using the app every day for the past 7 months. What is going on?

  • J

    Jared

    TheraNest Mobile App

    Keeps telling me my organization doesn't have access to the mobile app (although I typically use it all the time). Will not let me sign in.

  • B

    Beth

    Theranest is not loading after sign-in. I can only open it in incognito in Google Chrome.

  • K

    Kim

    Office Ally

    unable to change password that is required and unable to login at all

  • O

    Owen

    Will not open on browser

  • K

    k

    I get a blank screen when I log in

  • L

    Lemar

    Office Ally

    Not allowing to to access documents, schedule payment, and pay history

  • T

    Theresa

    Waystar (Zirmed)

    Cannot login says password invalid...for all of my coworkers as well

  • P

    Pam

    I couldn't log in The message I received is.. 503 Service Temporarily Unavailable

  • S

    Suparna

    It is not working. Message" 503 Service Temporarily Unavailable"

  • K

    Kristen

    Working super slow and can't download documents

  • W

    Wendy

    Waystar (Zirmed)

    Error message: Not Authorized We're sorry. You don't have access to view this page using the credentials you provided. Set new default landing page

  • T

    taylor

    login page will not load on computer

  • J

    Jen

    Patient notes are not loading

  • M

    Max

    Not able to log in. Website not found.

  • T

    Taylor

    Trying to connect to session and it gives says I have a connection issue

  • J

    Jennifer

    Won't connect to video of other person

  • A

    Andrew

    Unable to connect to session with a "Whoops!" error message

  • S

    Shannon

    Can't start sessions, saying there is a connection issue.

  • K

    Katy

    Not able to connect to site

  • A

    Alex

    Website is showing unsecure connection and certificate error.

  • T

    TG

    Office Ally

    Uploading claims is not working

Frequently Asked Questions

Is TheraNest down today?

TheraNest isn't down. You can check TheraNest status and incident details on the top of the page. IsDown continuously monitors TheraNest official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TheraNest status?

TheraNest is currently operational. You can check TheraNest status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TheraNest outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is TheraNest down today or just slow?

Currently there's no report of TheraNest being slow. Check on the top of the page if there are any reported problems by other users.

How are TheraNest outages detected?

IsDown monitors the TheraNest official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is TheraNest having an outage right now?

TheraNest last outage was on November 12, 2018 with the title "We are experiencing slower than normal response times"

TheraNest down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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