Is TheraNest Down? Check the current TheraNest status

TheraNest is operational

Updated

TheraNest not working for you?

Monitoring TheraNest since December 2022. Learn more

Monitoring 15 TheraNest services and regions

2 incidents in 2025

Current TheraNest official ongoing incidents

No incidents reported in TheraNest's status page

IsDown pulls data from TheraNest's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

TheraNest issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about TheraNest problems

  • C

    Clarisa

    12 days ago

    Waystar (Zirmed) Unable to access website

  • N

    Nancy

    15 days ago

    Not working on 2/25/25, 4:53 pm Eastern time

  • B

    Barbara

    27 days ago

    Blank screen with "Loading..." in top left corner when trying to save an appointment.

  • M

    Mariena

    about 1 month ago

    Intermittent loading issues. Multiple pages are not loading.

  • M

    Maria

    about 1 month ago

    Not loading can't see anything

  • A

    Alicia

    about 1 month ago

    I can't enter client notes or bill for services or see daily/weekly calendar views. Basically, every feature essential for running my practice. Over two business days of outages, I have received two messages: one alerting me to "slow loading times" and another telling me the problem was resolved....

  • B

    Beth

    about 1 month ago

    The login page is not loading. Error: This site can’t be reached https://austinfc.theranest.com/home/signin is unreachable. ERR_ADDRESS_UNREACHABLE

  • R

    Renee

    about 1 month ago

    Office Ally Draft claims not opening /o error msg, elig. not processing w/o error msg

  • B

    Barbara

    about 1 month ago

    Still having issues once logged in...will not save changes to calendar

  • K

    Karen

    about 1 month ago

    Not allowing me to login. Stating there is an error.

  • L

    Len

    about 1 month ago

    Unable to see provider schedule

  • B

    Barbara

    about 1 month ago

    cannot log into my provider account

  • M

    McKenna

    about 1 month ago

    lagging very badly, not loading

  • M

    Michele

    about 1 month ago

    It's not loading, just buffering.

  • L

    Lauren

    about 1 month ago

    Theranest will not load at all. I can't get past the log in page

  • L

    Laurie

    about 1 month ago

    slow page loads; unable to create invoices probably because of slowness

  • M

    Michael

    about 1 month ago

    Not loading after signing in. I restarted my computer and closed all other apps but still not loading.

  • A

    Anna

    about 1 month ago

    Theranest seems to be very slow/down

  • K

    Kelsey

    about 1 month ago

    Painfully slow load times no matter what browser

  • A

    Abby

    about 1 month ago

    Slow loading - every page

  • H

    Heidi

    about 1 month ago

    page slow to load/not loading

  • M

    M

    about 1 month ago

    Scheduled appointments not loading

  • M

    Michaela

    about 1 month ago

    Patient progress notes are not loading. Loading very slowly and its not my internet connection.

  • R

    Renee

    about 2 months ago

    Office Ally Secondary claim calendar freezes on screen and will not allow other edits

  • J

    Jamal

    about 2 months ago

    Office Ally Officeally is not opening up in my browser

  • M

    Mariska

    3 months ago

    Theranest is not opening to the main page when you login.

  • D

    David

    4 months ago

    The phone app gives me an error message that I don't have permission to use the app. I have been using the app every day for the past 7 months. What is going on?

  • J

    Jared

    4 months ago

    TheraNest Mobile App Keeps telling me my organization doesn't have access to the mobile app (although I typically use it all the time). Will not let me sign in.

  • B

    Beth

    5 months ago

    Theranest is not loading after sign-in. I can only open it in incognito in Google Chrome.

  • K

    Kim

    5 months ago

    Office Ally unable to change password that is required and unable to login at all

  • O

    Owen

    5 months ago

    Will not open on browser

  • K

    k

    6 months ago

    I get a blank screen when I log in

  • L

    Lemar

    6 months ago

    Office Ally Not allowing to to access documents, schedule payment, and pay history

  • T

    Theresa

    6 months ago

    Waystar (Zirmed) Cannot login says password invalid...for all of my coworkers as well

  • P

    Pam

    7 months ago

    I couldn't log in The message I received is.. 503 Service Temporarily Unavailable

  • S

    Suparna

    7 months ago

    It is not working. Message" 503 Service Temporarily Unavailable"

  • K

    Kristen

    7 months ago

    Working super slow and can't download documents

  • W

    Wendy

    7 months ago

    Waystar (Zirmed) Error message: Not Authorized We're sorry. You don't have access to view this page using the credentials you provided. Set new default landing page

  • T

    taylor

    7 months ago

    login page will not load on computer

  • J

    Jen

    8 months ago

    Patient notes are not loading

  • M

    Max

    10 months ago

    Not able to log in. Website not found.

  • T

    Taylor

    11 months ago

    Trying to connect to session and it gives says I have a connection issue

  • J

    Jennifer

    11 months ago

    Won't connect to video of other person

  • A

    Andrew

    11 months ago

    Unable to connect to session with a "Whoops!" error message

  • S

    Shannon

    11 months ago

    Can't start sessions, saying there is a connection issue.

  • K

    Katy

    12 months ago

    Not able to connect to site

  • A

    Alex

    12 months ago

    Website is showing unsecure connection and certificate error.

  • T

    TG

    about 1 year ago

    Office Ally Uploading claims is not working

TheraNest outage history

IsDown has tracked 94 incidents since started monitoring TheraNest status in December 2022.

TheraNest outages in the last 30 days

Number of Incidents

0 issues

Last incident

39 days ago

Having problems with TheraNest? What can you do?

  1. First, stay calm.

    • We know it's stressful when TheraNest is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did TheraNest already acknowledge the issue? And published a status update? (You can find it in the top of the page or in TheraNest status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If TheraNest is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Companies that monitor TheraNest also follow the status of these services

CentralReach
OK
Rethink BH
OK
Therapy Brands
OK

Reports by users in other services in the last 12 hours

X https://twitter.com
X user reports
Adobe https://adobe.com/
Adobe user reports
Discord https://discord.com/
Discord user reports
DuckDuckGo https://duckduckgo.com/
DuckDuckGo user reports
Linear https://linear.app/
Linear user reports
MyWisely https://mywisely.com
MyWisely user reports
Character AI https://character.ai
Character AI user reports
Mangakakalot https://mangakakalot.com/
Mangakakalot user reports
Intercom US https://www.intercom.com/
Intercom US user reports
CentralReach https://centralreach.com
CentralReach user reports

Frequently Asked Questions

Is TheraNest down today?

TheraNest isn't down. You can check TheraNest status and incident details on the top of the page. IsDown continuously monitors TheraNest official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TheraNest status?

TheraNest is currently operational. You can check TheraNest status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TheraNest outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is TheraNest slow today?

Currently there's no report of TheraNest being slow. Check on the top of the page if there are any reported problems by other users.

How are TheraNest outages detected?

IsDown monitors the TheraNest official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last TheraNest outage?

TheraNest last outage was on November 12, 2018 with the title "We are experiencing slower than normal response times"

TheraNest not working for you? How do I know if TheraNest is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.