What is TheraNest current status?

TheraNest is currently operational. You can check TheraNest status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check TheraNest status?

You can use IsDown service or go to TheraNest official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when TheraNest is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when TheraNest has issues. TheraNest official status page might also offer notification options such as email, SMS, or Slack.

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Is TheraNest Down? Check current status

Q: Is TheraNest down today?

TheraNest was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the TheraNest status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest TheraNest outages, issues and problems' at the top of the page.

Check if TheraNest is down, official outages, user-reported issues, and outages map.

Current TheraNest status

TheraNest is working normally

Updated from TheraNest official status page a few minutes ago

TheraNest service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View TheraNest Reports Map

TheraNest recent outages and downtime history

IsDown has tracked 94 incidents since started monitoring TheraNest status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official TheraNest outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
May 21, 2025 12:10 PM EDT	Not Confirmed by TheraNest Widespread service slowdown and access issues Users report severe slowness, glitches, and login problems particularly with Chrome. Patterns ind...	36 minutes
Jan 29, 2025 08:55 PM EST	Major Recovering: Intermittent Login Issues and Slow Load Times Performance is recovering as we continue to closely monitor the situation.	2 days
Jan 29, 2025 01:13 PM EST	Major Intermittent Loading Issues Our teams are aware of slow loading times and intermittent login issues We are currently investig...	2 days
Aug 12, 2024 09:57 AM EDT	Major NewCrop is currently experiencing connectivity issues and timeouts. Our engineers are investigati... Further updates to come...	about 23 hours
Jan 17, 2024 10:24 AM EST	Major Temporary Performance Issue We are experiencing a performance impairment. The team is aware of the root cause and is working...	about 4 hours
Jan 17, 2024 10:14 AM EST	Not Confirmed by TheraNest Possible Outage Indicated by User Reports	34 minutes
Aug 16, 2023 10:17 AM EDT	Not Confirmed by TheraNest Possible Outage Indicated by User Reports	42 minutes
Jun 28, 2023 02:09 PM EDT	Major Some customers are experiencing login issues The support team is aware of login issues with some customers / practices. We are investigating ...	about 1 hour
Jun 22, 2023 11:14 AM EDT	Not Confirmed by TheraNest Possible Outage Indicated by User Reports	32 minutes
Jun 22, 2023 08:44 AM EDT	Not Confirmed by TheraNest Possible Outage Indicated by User Reports	31 minutes

User comments about TheraNest status

See what users are saying about TheraNest issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

7 days ago

SJ - Theranest taking way too long to load.
21 days ago

Delays on every page. Pages not loading..
21 days ago

Emily - Theranest will not launch from practice website. Getting a notice that it's a validation error. "unexpected error occured".
21 days ago

Lisa - can't get to site, doesn't load.
21 days ago

Chris - Pages are taking a long time to load. Client page keeps switching back to previous page..
21 days ago

Can't get past login page.
21 days ago

The webpages are very slow to load. Some won't load at all..
about 1 month ago

is Office Ally working fine.

Office Ally
about 1 month ago

Camila - The page is not loading. I tried to close them several times, even closed Google Chrome and enter directly through GOogle searchs, but there is no case..

Office Ally
about 2 months ago

sarah - not getting login codes for hours.
3 months ago

Ashley - Validation errors with virtual sessions - nothing will load..
4 months ago

Evan - Extremely lagging and slow fix it .
4 months ago

Tim - TheraNest note section has be down for the last 48 hours and counting. You can’t save progress notes. They are down playing this to customers. It appears to be unfixable. This is critical for an EHR platform..
4 months ago

Kellie - I am getting this message when I try to upload claims "Error during X12 batch processing".

Waystar (Zirmed)
5 months ago

Ruth - The system must be down as we cannot log in..

Waystar (Zirmed)
6 months ago

RL - Not loading. Cannot login..
6 months ago

Bailey - Slow to load, or just not loading at all.
6 months ago

RL - So slow, sometimes it's not loading at all.
6 months ago

DY - The app is running slow. Delayed loading..
6 months ago

Lisa - I am unable to login using Chrome .
6 months ago

cara - extremely slow and glitching.
6 months ago

Lauren - Website won’t load, very slow and lagging .
9 months ago

Clarisa - Unable to access website .

Waystar (Zirmed)
9 months ago

Nancy - Not working on 2/25/25, 4:53 pm Eastern time.
9 months ago

Barbara - Blank screen with "Loading..." in top left corner when trying to save an appointment..
9 months ago

Mariena - Intermittent loading issues. Multiple pages are not loading. .
9 months ago

Maria - Not loading can't see anything.
9 months ago

Alicia - I can't enter client notes or bill for services or see daily/weekly calendar views. Basically, every feature essential for running my practice. Over two business days of outages, I have received two messages: one alerting me to "slow loading times" and another telling me the problem was resolved.....
9 months ago

Beth - The login page is not loading. Error: This site can’t be reached https://austinfc.theranest.com/home/signin is unreachable. ERR_ADDRESS_UNREACHABLE.
9 months ago

Renee - Draft claims not opening /o error msg, elig. not processing w/o error msg.

Office Ally

TheraNest components or services current status

Component	Status	Details
3rd Party Integrations status	OK	View details
TheraNest Client Portal status	OK	View details
TheraNest Mobile App status	OK	View details
TheraNest Web App status	OK	View details
www.theranest.com status	OK	View details

TheraNest is a mental health software providing tools for billing, scheduling, and therapy notes, integrated with services like Waystar, Availity, and Office Ally for streamlined operations.

Monitoring TheraNest since December 2022

Tracking 15 TheraNest services and regions

Need help? Try here:
Support at website.
Check their status page.

3 incidents in 2025

Frequently Asked Questions

Is TheraNest down today?

TheraNest isn't down. You can check TheraNest status and incident details on the top of the page. IsDown continuously monitors TheraNest official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current TheraNest status?

TheraNest is currently operational. You can check TheraNest status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a TheraNest outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is TheraNest down today or just slow?

Currently there's no report of TheraNest being slow. Check on the top of the page if there are any reported problems by other users.

How are TheraNest outages detected?

IsDown monitors the TheraNest official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is TheraNest having an outage right now?

TheraNest last outage was on November 12, 2018 with the title "We are experiencing slower than normal response times"

How IsDown compares to DownDetector when monitoring TheraNest?

IsDown and DownDetector help users determine if TheraNest is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about TheraNest's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.