Check if CentralReach is down, official outages, user-reported issues, and outages map.
CentralReach is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 85 incidents since started monitoring CentralReach status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official CentralReach outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
03:01 PM CEST
|
Minor
We are experiencing a confirmed Amazon Web Services Outage which is affecting CentralReach users....
|
1 day |
Oct 20, 2025
11:50 AM CEST
|
Not Confirmed by CentralReach
Login issues and reloading errors
Users report inability to log in and persistent page reloads after entering credentials, suggesti...
|
about 1 hour |
Oct 02, 2025
06:07 PM CEST
|
Not Confirmed by CentralReach
Service outage with loading failures
Users report inability to load sessions, log data, or access sheets and calendars; some encounter...
|
39 minutes |
Apr 07, 2025
07:09 PM CEST
|
Not Confirmed by CentralReach
CentralReach platform service outage
Users report inability to end sessions, graph data, or convert appointments due to CentralReach s...
|
about 2 hours |
Mar 11, 2025
05:50 PM CET
|
Minor
CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. ...
|
2 days |
Mar 11, 2025
04:11 PM CET
|
Not Confirmed by CentralReach
Possible Outage Indicated by User Reports
|
34 minutes |
Mar 10, 2025
04:09 PM CET
|
Not Confirmed by CentralReach
Upstream errors causing service outage
Users report inability to connect due to recurring 'upstream error', affecting site access and pa...
|
32 minutes |
Feb 02, 2025
05:20 PM CET
|
Minor
Our scheduled maintenance window has been extended as one of the maintenance jobs is taking longe...
|
about 1 hour |
Jan 29, 2025
08:25 PM CET
|
Minor
We are currently investigating reports of a service disruption that is intermittently preventing ...
|
about 1 hour |
Dec 16, 2024
04:19 PM CET
|
Major
We are experiencing an issue which is intermittently preventing some users from logging in to Cen...
|
about 6 hours |
See what users are saying about CentralReach issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Amber - I am unable to use the utilities section under contacts to manage connections..
chloe - cannot connect clients to employees. Submit button is not there when insurance note is ready to submit..
CR - I am having issues with the Institute Central Reach, receiving error "503 Service Unavailable".
Unable to log in, outage detected.
Unable to log in and the page says "We'll be back soon. Updates are underway".
central reach will not load, and is kicking me off.
Amy - Central reach not working at all.
Schedule is not loading. Sessions are not loading.
Able to login, but nothing will load..
Andie - Not able to load any new screens and current screen is frozen.
elissa - Nothing loading on central reach.
Will not load. Receiving errors. Metadata can't load..
chloe - can’t load schedules and session. please work so we can bill insurance.
Appointments not loading, unable to convert.
Sessions and schedule not loading.
Very slow - files not opening.
Comment section for data not loading.
Random refreshing. Taking long time to log in. Moving slow once logged in. Forced logged out.
Login issues and reloading errors.
Mena - Unable to log in. Home page is blinking..
Not loading after entering username and password.
Central reach is not logging me in. I put in my credentials and then the page just loads over and over again..
Page keeps reloading when logging in.
Hannah - It will allow me to log into my account but it won’t load my account the page keeps reloading..
There an error when I try to use the site.
Login page won’t load error message.
Cant get onto the website, says ERROR.
Jose - I am attempting to log in to my CR account. I’m receiving an error message and am denied access..
Jahel - Pages not loading, items not selecting, unable to create new timesheets, unable to add labels to client profiles.
Jen - It froze so I logged out and tried getting back in and there’s nothing on the page. It’s stuck on refresh.
Component | Status | Details |
---|---|---|
Platform status | OK | View details |
Members Site status | OK | View details |
Hosting / Data Center status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with CentralReach. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
CentralReach is a web-based platform offering comprehensive solutions for practice management and data collection in behavioral health, featuring tools for scheduling, billing, and clinical data analysis.
Monitoring CentralReach since December 2021
Tracking 11 CentralReach services and regions
9 incidents in 2025
IsDown is a status page aggregator that monitors if CentralReach and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when CentralReach, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of CentralReach (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of CentralReach's 11 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CentralReach and other services.
IsDown checks CentralReach official status page for major/minor outages or downtimes. A major outage is when CentralReach experiences a critical issue that severely affects one or more services/regions. A minor incident is when CentralReach experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CentralReach outage, we send you an alert and update your dashboard and status page.
CentralReach and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in CentralReach status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CentralReach publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CentralReach and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor CentralReach but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from CentralReach and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of CentralReach and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is CentralReach down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect CentralReach outages, IsDown monitors CentralReach's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
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Downdetector |
---|---|---|
Official CentralReach status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including CentralReach in a single dashboard. | ||
Instant CentralReach outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of CentralReach official status and user-reported issues. | ||
Maintenance feed for CentralReach | ||
Granular alerts filtering by CentralReach components and regions. |
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CentralReach isn't down. You can check CentralReach status and incident details on the top of the page. IsDown continuously monitors CentralReach official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CentralReach is currently operational. You can check CentralReach status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CentralReach being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CentralReach official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CentralReach last outage was on October 20, 2025 with the title "AWS Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CentralReach and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CentralReach is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CentralReach's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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