Outage in CentralReach

Connection Disruption Messages

Resolved Minor
March 11, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. Some users may encounter a message that reads "upstream connect error". After 2 minutes, refresh the page to continue working as expected. Our team is actively working to identify the root cause and implement a fix as quickly as possible.
Components affected
CentralReach Platform

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/13/2025 09:12PM

Our teams have implemented an update to improve performance and user experience.

INVESTIGATING 8 months ago - at 03/11/2025 04:50PM

CentralReach is investigating brief disruptions in the platform lasting approximately 2 minutes. Some users may encounter a message that reads "upstream connect error". After 2 minutes, refresh the page to continue working as expected. Our team is actively working to identify the root cause and implement a fix as quickly as possible.

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