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Outage in CentralReach

Platform Performance Slowness

Resolved Minor
August 13, 2026 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that users are experiencing slowness the CentralReach platform. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
Components affected
CentralReach Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 08/13/2026 06:01PM

This incident has been resolved.

MONITORING about 19 hours ago - at 08/13/2026 05:22PM

The CentralReach platform has returned to expected operating levels. We're continuing to monitor performance out of an abundance of caution.

IDENTIFIED about 19 hours ago - at 08/13/2026 05:05PM

We're making adjustments to improve user experience and responsiveness of the CentralReach platform. Our team is continues to investigate and are working to resolve this incident as soon as possible. We will provide more information as soon as it's available.

INVESTIGATING about 20 hours ago - at 08/13/2026 04:50PM

We are aware that users are experiencing slowness the CentralReach platform. Our team is actively investigating and working to resolve this incident as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.

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