Outage in Dexcom

Performance Issue - User Registration

Resolved Minor
November 13, 2025 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 11/13/2025 11:12PM

Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

INVESTIGATING about 6 hours ago - at 11/13/2025 06:26PM

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.

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