**DrFirst – Rcopia Region 3 Performance Incident (September 11, 2026)** DrFirst's E-Prescribing Desktop (Rcopia Region 3) experienced intermittent performance issues lasting approximately 2.1 hours. The incident affected some customers' ability to use the e-prescribing platform during this period. Engineers investigated and resolved the issue with no further action required.
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This incident has been resolved.
We are continuing to investigate this issue.
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Region 3) at this time. Our engineers are aware and working to resolve this as soon as possible.
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