TigerConnect experienced an issue with their email delivery service that caused multiple users to receive unwanted Fast Deploy emails without corresponding messages. The core messaging functionality remained unaffected during the 54-minute incident. The engineering team resolved the issue, which was related to a recent deployment.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
We apologize for any inconvenience this may have caused.
Our team has resolved an issue with the email delivery service related to a recent deployment. During this time, the core product and messaging functionality continued to operate as expected.
If you have any questions or concerns, please contact our Support team.
TigerConnect is currently investigating a detected issue affecting Fast Deploys.
• Time Detected: 5AM PT
• Impact: Multiple users are receiving email fast deploys, this does not affect messages being sent or received while logged in
• Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional issues you experience to TigerConnect Support:
• Phone: +1 605-564-4722
• Email: support@tigerconnect.com
• Messenger: TigerConnect Admin
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with