Outage in WellSky

Care Management Issue

Resolved Minor
July 24, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Transition WellSky CarePort Care Management WellSky CarePort Referral Management WellSky CarePort Connect WellSky CarePort Insight

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/24/2025 05:29PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

MONITORING 3 months ago - at 07/24/2025 03:32PM

WellSky has resolved the issue causing the performance issues for Care Management, Referral Management, and Transition users.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

INVESTIGATING 3 months ago - at 07/24/2025 02:56PM

WellSky continues to investigate an issue causing the Home Page to appear blank for Care Management, Referral Management, and Transition users.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 02:26PM

WellSky continues to investigate an issue causing the Home Page to appear blank for Care Management, Referral Management, and Transition users.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 02:00PM

WellSky continues to investigate an issue causing the Home Page to appear blank.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 01:42PM

WellSky continues to investigate an issue causing the Home Page to appear blank.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 01:33PM

WellSky continues to investigate an issue causing the Home Page to appear blank.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 01:00PM

WellSky is investigating an issue causing the Home Page to appear blank.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 12:56PM

WellSky is investigating an issue causing the Home Page to appear blank.

Next Update - within 30 minutes

INVESTIGATING 3 months ago - at 07/24/2025 12:43PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Latest WellSky outages

Discharge Issue - 3 days ago
Discharge Issue - about 1 month ago
Care Management Issue - about 1 month ago
Transition, Care Management, Referral Management and Referral Intake Issue - about 1 month ago
CarePort Discharge Issue - about 2 months ago

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