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This chart shows the number of user-reported issues for Optum service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Optum is down. The map shows recent Optum outages from around the world.
Top locations, last 24h:
See what users report when Optum is down and how Optum outages affect them.
Real Time eligibility has been failing all morning.
At iEDI login, resulting screen is: No Healthy Upstream.
Cat - Saying I do not have access to my account. Just deposited thousands into the account, just for it to lock me out like this..
Gene - Getting an error message - The webpage not available on both laptop and android app.
Cannot log into Optum Bank.
Jack - Neither fingerprint verification nor typing in username and password works, both give an error...
Megan - We are getting Connection Error message.
Annelyse - Our organization is not able to access Optum RPA or Customer Care Hub, PA based....
In the last 90 days, Optum had 18 incidents with a median duration of 1 hour 20 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Optum outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
The Clinical Exchange team is aware of an issue impacting some laboratory customers . We are work...
|
Feb 18, 2026 at 03:54 PM UTC
|
about 2 hours |
|
We are aware of an issue affecting Clinical Exchange and are currently working toward a resolutio...
|
Feb 18, 2026 at 02:36 PM UTC
|
31 minutes |
|
Due to an ongoing issue with the Central Document Service, clients may experience errors when acc...
|
Feb 11, 2026 at 05:06 PM UTC
|
about 1 hour |
|
Update Notice - CENTRAL SERVICE EPR - Users are unable to select patients, retrieve prescription ...
We are aware of an issue impacting users’ ability to select patients, retrieve prescription infor...
|
Feb 10, 2026 at 09:49 PM UTC
|
about 3 hours |
|
MedRx Optum Insight is currently experiencing an issue with the Claim Management Utility tool. We...
|
Feb 09, 2026 at 01:50 PM UTC
|
about 2 hours |
|
Starting at 12:00am CST on Feb 7th 2026 Pharmacy service switch transactions (RxConnect) transact...
|
Feb 07, 2026 at 10:36 AM UTC
|
36 minutes |
|
Resolved: ACCUREG - ENGAGECARE PROVIDER : Eligibility verification is not being returned for all ...
02/05/2025 [03:01:00 PM EST]
The Engage Care Provider team is currently experiencing a processin...
|
Feb 05, 2026 at 08:03 PM UTC
|
about 1 hour |
|
Initial Notice - MEDICAL NETWORK RELAY EXCHANGE - Issues with Connect Center Multi-Factor Authent...
We are currently experiencing performance issues with Connect Center Multi-Factor Authentication....
|
Feb 02, 2026 at 08:04 PM UTC
|
33 minutes |
|
Assurance Reimbursement Management is experiencing an issue with intermittent performance Edits a...
|
Jan 28, 2026 at 08:16 PM UTC
|
about 2 hours |
|
Advise customer's that we are currently experiencing a Login issue after the 7.12.9 EngageCare Up...
|
Jan 28, 2026 at 02:20 PM UTC
|
32 minutes |
Check upcoming Optum maintenance windows. 2 scheduled maintenances may affect Optum status.
Scheduled for March 01, 2026 at 12:00 AM EST · until 12:10 AM EST
Customers, As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness. This will affect both the network (switch) and e-Prescribing, specifically t...
Scheduled for March 20, 2026 at 12:00 AM EDT · until 06:00 AM EDT
Optum Insight Rx Network (Rx Connect/ Rx Edit/ Rx CardFinder, etc.) Maintenance Window • For your awareness, our daily scheduled maintenance window is 12:00 AM-6:00 AM CT. • During this window, there may be disruptions in connectivity or service ...
Check if any Optum component is down. View the current status of 20 services and regions.
IsDown has monitored Optum continuously since October 2024, tracking this Healthcare IT for 1 year. Over that time, we've documented 143 outages and incidents, averaging 8.9 per month. When Optum goes down, incidents typically resolve within 80 minutes based on historical data.
We monitor Optum's official status page across 125 components organized into 20 groups. IsDown interprets Optum statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Optum is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Optum status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Optum's status page every few minutes, across all 125 components. We combine official status data with user reports to detect when Optum is down, often before the vendor announces it.
When Optum status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Optum official status page for major/minor outages or downtimes. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optum outage, we send you an alert and update your dashboard and status page.
Optum and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Optum status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
No credit card required • 14-day free trial
Looking for Optum outage alerts like Downdetector? IsDown monitors Optum's official status page for verified incident data, not just user reports. Know exactly when Optum is down, which components are affected, and when service health is restored. Here's why official Optum status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Optum status page monitoring. Know when Optum is down with real time incident details. | ||
| Monitor 5,850+ services including Optum in a single dashboard. | ||
| Instant Optum outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Optum official status plus user reports for early outage detection. | ||
| Maintenance feed for Optum | ||
| Granular alerts filtering by Optum components and regions. |
14-day free trial • No credit card required
Optum isn't down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optum is currently operational. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optum being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optum last outage was on February 18, 2026 with the title "Update Notice : Clinical Exchange - MFA and printing Issues related to maintenance"
IsDown has tracked 143 Optum incidents since October 2024. When Optum goes down, incidents typically resolve within 80 minutes.
Check the Optum status at the top of this page. IsDown combines official status page data with user reports to show whether Optum is down for everyone or if the issue is on your end.
IsDown monitors 125 Optum components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optum is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optum's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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