Optum status updated
Optum is working normally
This chart shows the number of user-reported issues for Optum service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Optum is down. The map shows recent Optum outages from around the world.
Top locations, last 24h:
See what users report when Optum is down and how Optum outages affect them.
trying to log in... getting We are unable to process your request at this time. For assistance, please contact us or try again later. We apologize for any inconvenience this may cause..
Amy - Only claims are showing up. I cannot get to any other menus to manage medication..
Drew - Unable to link checking account to HSA via the secure processing add-on. Bank says accounts are linked, but they do not show up in Optum. No other efficient way to add account to fund HSA..
DEBORAH - UHC OPTUM PORTAL FOR RADIATION THERAPY/MEDICARE OPTION IS NOT LOADING ALL MORNING.
... - Site not loading fully...includes error once logged in..
Unable to log into app. No log in screen shows..
500 Internal Server Error message when trying to access tax documents.
wifi showing up on iphone and no lights on modem..
Real Time eligibility has been failing all morning.
At iEDI login, resulting screen is: No Healthy Upstream.
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In the last 90 days, Optum had 24 incidents (22 major outages and 2 minor incidents) with a median duration of 1 hour 30 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Optum outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
Recast Claim Formatter performed an infrastructure change over the weekend which involved recreat...
|
Mar 09, 2026 at 07:44 PM UTC
|
about 18 hours |
|
We are facing issues with traffic routed through wso2. Any services leveraged through this will b...
|
Mar 07, 2026 at 07:07 PM UTC
|
about 7 hours |
|
We are currently investigating an issue impacting InterQual Connect customers using prod.ds.inter...
|
Mar 06, 2026 at 04:04 PM UTC
|
16 minutes |
|
Resolved Notice: CENTRAL SERVICE WSO2 (CHC) - Pharmacy customers are unable to search and validat...
We are aware of an issue with Central Prescriber resulting in failures during Prescriber searches...
|
Mar 06, 2026 at 01:10 PM UTC
|
about 2 hours |
|
Update Notice- RXNS ERX - Rx Connect (Switch) Cloudflare update regarding rxnsconnect.changehealt...
Optum Insight migrated to Cloudflare for connectivity to rxnsconnect.changehealthcare.com effecti...
|
Mar 05, 2026 at 11:13 PM UTC
|
1 day |
|
We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engine...
|
Mar 04, 2026 at 06:00 PM UTC
|
25 minutes |
|
Update Notice : RCM ASSURANCE - Customers are experiencing errors in Medicare Direct Entry (MDE) ...
Customers may experience performance issues or errors on Direct Entry jobs due to password issues...
|
Mar 04, 2026 at 03:35 PM UTC
|
2 days |
|
Initial Notice : RCM ASSURANCE - EDSNET screen changes caused DDE script failure, resulting in fa...
An update has been loaded to hosted Assurance which will resolve account errors caused yesterday....
|
Mar 03, 2026 at 04:35 PM UTC
|
28 minutes |
|
Assurance Reimbursement Management is experiencing an issue with intermittent performance with Me...
|
Mar 02, 2026 at 02:45 PM UTC
|
about 5 hours |
|
We are aware of an issue with end-users experiencing errors while trying to access the Clinical E...
|
Feb 27, 2026 at 01:47 PM UTC
|
42 minutes |
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Check upcoming Optum maintenance windows. 1 scheduled maintenances may affect Optum status.
Scheduled for March 20, 2026 at 12:00 AM EDT · until 06:00 AM EDT
Optum Insight Rx Network (Rx Connect/ Rx Edit/ Rx CardFinder, etc.) Maintenance Window • For your awareness, our daily scheduled maintenance window is 12:00 AM-6:00 AM CT. • During this window, there may be disruptions in connectivity or service ...
Check if any Optum component is down. View the current status of 20 services and regions.
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Teams that track Optum status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored Optum continuously since October 2024, tracking this Healthcare IT for 1 year. Over that time, we've documented 153 outages and incidents, averaging 9.0 per month. When Optum goes down, incidents typically resolve within 311 minutes based on historical data.
We monitor Optum's official status page across 125 components organized into 20 groups. IsDown interprets Optum statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Optum is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Optum status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Optum's status page every few minutes, across all 125 components. We combine official status data with user reports to detect when Optum is down, often before the vendor announces it.
When Optum status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Optum official status page for major/minor outages or downtimes. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optum outage, we send you an alert and update your dashboard and status page.
Optum and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Optum status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Optum outage alerts like Downdetector? IsDown monitors Optum's official status page for verified incident data, not just user reports. Know exactly when Optum is down, which components are affected, and when service health is restored. Here's why official Optum status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Optum status page monitoring. Know when Optum is down with real time incident details. | ||
| Monitor 6,020+ services including Optum in a single dashboard. | ||
| Instant Optum outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Optum official status plus user reports for early outage detection. | ||
| Maintenance feed for Optum | ||
| Granular alerts filtering by Optum components and regions. |
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Optum isn't down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optum is currently operational. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optum being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optum last outage was on March 09, 2026 with the title "Resolved Notice: RECAST CLAIM FORMATTER - Firewall access issue due to IP change from static to dynamic."
IsDown has tracked 153 Optum incidents since October 2024. When Optum goes down, incidents typically resolve within 311 minutes.
Check the Optum status at the top of this page. IsDown combines official status page data with user reports to show whether Optum is down for everyone or if the issue is on your end.
IsDown monitors 125 Optum components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optum is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optum's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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