Optum Status. Is Optum Down?

Check if Optum is down, recent outages, user-reported issues, and outages map.

Is Optum down right now? What's the current status?

Optum is working normally

Update: Pharmacy claims failing to Data Rx and Medicaid Oklahoma

started 21 days ago

Optum Insight Rx Connect is experiencing sporadic connectivity issues to Data Rx and Medicaid Oklahoma BINs impacting inbound pharmacy transactions starting Sept. 17, 2025. Pharmacies may experienc...

Having problems with Optum?

 

Optum service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Optum status data.

Optum Outage Map

View Optum Outage Reports Map

Recent Optum Outages and Downtime History

IsDown has tracked 109 incidents since started monitoring Optum status in October 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 07, 2025
05:05 PM EDT
 Major Resolved: DENTAL-NETWORK : Users cannot process the Dental claims about 1 hour
Sep 23, 2025
10:03 AM EDT
 Major Resolved Notice- CLINICAL EXCHANGE - Access issues 14 minutes
Sep 17, 2025
12:53 PM EDT
 Minor Optum Insight MedRX Invoice Errors Ongoing
Sep 15, 2025
09:12 AM EDT
 Major resolved: Clinical Exchange : Customers reporting that they are unable to access the application. about 1 hour
Sep 12, 2025
10:00 AM EDT
 Minor Initial - ABSOLUTE AR Site not available for some internal users about 1 hour
Sep 02, 2025
04:53 PM EDT
 Minor Resolved: Rx Connect Connectivity Issues about 16 hours
Sep 02, 2025
12:20 PM EDT
 Minor Daily and Monthly Report Delays 1 day
Aug 21, 2025
03:06 PM EDT
 Major Initial - Clinical Exchange Self-Service Tool (SST) about 1 hour
Aug 21, 2025
10:01 AM EDT
 Minor Resolved: SmartPay Plus Errors about 23 hours
Sign up to check more outage history
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Optum problems reported by users

  • can't login says temporary unavailable

  • Optum my chart labs loading page is not available

  • Trying to see info in the Optum Patient Portal. I can log in okay, but after I click on something I want to see (my referrals) , My Chart starts to load, and then I get kicked back out. I sign back in to try to see Tests, and same thing happens - I get kicked out. Very frustrating.

  • Not able to log in. Times out

  • https://account.optumbank.com/account is down

  • Can’t sign in. It says to try later

  • Site will not send code to phone

  • CareSelect®

    receiving message "Open Access is Temporarily Unavailable" for several days. Instructed to try again later and when do, it is still unavailable.

  • The website keeps saying “down for maintenance”

  • There is an outage right now internet not working

  • after login , I get a page error

  • Can't access the Optum Financial app or website to access info about my HSA account. This had occurred all day today, July 14, 2025.

  • Site not recognizing login ID, despite sending it to me via text.

  • Getting "Bad Gateway" errors trying to log in to Optum Financial for my HSA account. It was working fine just 15-20 minutes ago, but now I can't access.

  • Rx CardFinder Services

    Whenever looking up a patient, a message pops up stating "Callback request failed due to an internal server error."

  • Trying to check Optum pay as a provider and the same message keeps saying it is having technical difficulties, it has been this way now for a week.

  • Below is the message received after logging in We are unable to process your request at this time. For assistance, please contact us or try again later. We apologize for any inconvenience this may cause.

  • Portal page for account holder login not loading. Only home/landing page loads. Trying to login results in a blank screen.

  • Can't login and upload supporting documents

  • Patient portal will not come up

  • account froze and normal resets are not available - logging in issues

  • Optumbank.com login is down.

  • can’t load page to submit claim documents

  • cannot activate my cards, submit reimbursement or even log in now

  • Internet keeps going out.

  • I can sign in but when dashboard page does not show up

  • Says website is down; "Unable to obtain connection to the database server - environment name:PRD"

  • can't pull up website all morning

  • took a long time to open then I had to change my password and now its saying that I dont have access

  • Sign in page will not load

  • cannot log in at all, if I get past the login screen it just loads indefinitely. i cannot get ahold of optum at all

  • Won't log me in. Just spins and spins.

  • Unable to log in receiving error message

  • Unable to log in. Error message says Optum is having technical difficulties.

  • web landing page and iOS app not working

  • Can’t access dependents to reimburse costs - keep getting error

  • Real-time eligibility transactions

    We are not receiving 271 responses

  • Can’t log onto website to pay cobra

Optum Related Services & Alternatives

Services commonly monitored together with Optum and alternatives

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Workday

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UPS

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AlayaCare

AlayaCare

OK
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Verizon

Verizon

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
SAP Concur

SAP Concur

OK
0 incidents in the last 30 days
Webex by Cisco

Webex by Cisco

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

MINOR
0 incidents in the last 30 days
WellSky

WellSky

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AWS

AWS

OK
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AT&T

AT&T

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Monitoring Optum since October 2024

Tracking 125 Optum services and regions

46 incidents in 2025

Optum outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
1 outage
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
1 outage
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
1 outage
18
Sep 18, 2025
1 outage
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
1 outage
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
1 outage
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

6 issues

Last incident

2 days ago

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Frequently Asked Questions

Is Optum down today?

Optum isn't down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Optum status?

Optum is currently operational. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Optum outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Optum down today or just slow?

Yes, Optum might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Optum outages detected?

IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Optum having an outage right now?

Optum last outage was on October 07, 2025 with the title "Resolved: DENTAL-NETWORK : Users cannot process the Dental claims"

Optum down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Optum is down?

Why use IsDown to monitor Optum instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Optum?

IsDown and DownDetector help users determine if Optum is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optum's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Optum status changes?

IsDown offers an easy way to monitor Optum with maximum flexibility

Major Outages Notifications

IsDown monitors Optum for major outages. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. When Optum marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Optum status page for minor outages. A minor outage is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Optum status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Optum and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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