Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Optum status. Is Optum down right now?

Optum status updated

Is Optum down?

Optum is working normally

IsDown last checked Optum status on at . We've received 2 user reports in the past 24 hours.
Monitoring since Oct 2024 · 133 incidents caught · 125 components tracked in real-time

Not working for you?

IsDown
Try free — no credit card

Optum service health over the last 24 hours

This chart shows the number of user-reported issues for Optum service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Optum Outage Map

Optum outage map showing where users report when Optum is down

See where users report Optum is down. The map shows recent Optum outages from around the world.

Top locations, last 24h:

  • United States
Optum Outage Map

Recent Optum outage reports

See what users report when Optum is down and how Optum outages affect them.

  • Website once logged in only shows Claim History..

  • Http/1.1 Service Unavailable This is the only thing on a white page when visiting the OptumServe site.

  • Russ - Neither fingerprint verification nor typing in username and password works, both give an error..

  • Marvin - Can’t get on any site. It says hmmm can’t reach this page. Need help!!!.

  • I am unable to log onto the provider portal. It keeps saying "your session expired and please go back and retry"..

  • Wendy - Endless loop on android, requires update, but no update is available. Have Uninstalled and reinstalled, restarted phone, none allows me to log in.

  • just - Menu is missing, it's just a page that says claim history at the top and shows YTD claims, but no other menu is visible.

  • Kim - Not able to log in to site.

  • Optum won’t show my bank information. It says it doesn’t exist and then when I try to re-add it the app just crashes so you can’t make any contributions..

  • Jessica - I keep getting an unexpected error occurring.

  • Chilla - Not been able to access my bank account with Optum HSA for 3 weeks now. It says it is a temporary issue. I have called them and emailed them them- nothing..

    Customer Portals

  • Jay - Optum portal says check back later since yesterday.

Monitor Optum status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Downtime health for the last 90 days

In the last 90 days, Optum had 16 incidents (13 major outages and 3 minor incidents) with a median duration of 52 minutes.

Total
16

Incidents

Critical
13

Major Outages

Warning
3

Minor Incidents

Duration
52 minute

Median Resolution

Latest Optum outages detected by IsDown

Check Optum status history below. IsDown detects when Optum is down, tracking both official outages and user-reported issues.

43 minutes
Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/f...
Dec 23, 2025 at 03:44 PM
about 2 hours
Resolved Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involvin...
Dec 18, 2025 at 11:30 PM
about 2 hours
Update Notice- Clinical Exchange- delay with results processing
Dec 18, 2025 at 02:43 PM
about 2 hours
Initial Notice: ENGAGECARE PROVIDER - Some clients are experiencing applicati...
Dec 05, 2025 at 03:06 PM
6 minutes
Resolved notice : Medical Network Real time and RCM ASSURANCE- Cloudflare ser...
Dec 05, 2025 at 10:47 AM
about 2 hours
Initial Notice- MEDRX AZURE- claim processing issues
Nov 28, 2025 at 03:49 PM
about 1 hour
Initial Notice - Medical Network Relay Exchange - Service Disruption involvi...
Nov 25, 2025 at 05:03 PM
8 minutes
Initial : MedRx : Website Unavailable
Nov 18, 2025 at 01:47 PM
41 minutes
Initial: RCM ASSURANCE : Performance Issue
Nov 18, 2025 at 01:14 PM
about 2 hours
Update Notice: Multiple Products Impacted - Service Outage
Nov 18, 2025 at 12:34 PM
Sign up to check more outage history

Get alerts when Optum is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Optum Scheduled Maintenances

Check upcoming Optum maintenance windows. 1 scheduled maintenances may affect Optum status.

  • Jan 31 2026
    Optum Insight Scheduled System Upgrade – Temporary API Downtime on January 30, 2026

    Scheduled for January 31, 2026 at 05:00 AM UTC · until 07:00 AM UTC

    Optum Insight will be performing a scheduled system upgrade on Friday, January 30, 2026, at 11:00 p.m. CST. As part of this upgrade, API connectivity will be temporarily unavailable. Please note: • Downtime Window: Approxima...

Optum Components Status

Check if any Optum component is down. View the current status of 20 services and regions.

Component Status Details
Change Healthcare Enterprise status OK View details
Clinical Decision Support status OK View details
Clinical Network status OK View details
Cost Transparency status OK View details
Customer Portals status OK View details
Dental Network status OK View details
Government Eligibility, Enrollment & Member Engagement status OK View details
Medical Network APIs status OK View details
Medical Network Services (eligibility, enrollment and clearinghouse) status OK View details
Medical Record Retrieval & Clinical Review status OK View details
Patient Engagement & Experience status OK View details
Payer Communications and Payment Services status OK View details
Payment Integrity status OK View details
Pharmacy Benefits & TPA status OK View details
Pharmacy Solutions status OK View details
Provider Communications and Payment Services status OK View details
Provider Network Optimization status OK View details
Revenue Cycle Management status OK View details
Load All 2 Components

About Optum Status and Outage Monitoring

IsDown has monitored Optum continuously since October 2024, tracking this Healthcare IT for 1 year. Over that time, we've documented 132 outages and incidents, averaging 8.8 per month.

We monitor Optum's official status page across 125 components organized into 20 groups. IsDown interprets Optum statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When Optum is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track Optum status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors Optum

IsDown checks Optum's status page every few minutes, across all 125 components. We combine official status data with user reports to detect when Optum is down, often before the vendor announces it.

When Optum status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

Start Monitoring for Free
Optum status monitoring dashboard

What you get when monitoring Optum with IsDown

Track Optum incidents and downtimes by severity

IsDown checks Optum official status page for major/minor outages or downtimes. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optum outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Optum

Optum and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Optum outages and downtimes

IsDown collects all information from the outages published in Optum status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Optum maintenance events

Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Optum outages that impact your business

IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor Optum Alongside All Your Dependencies

Optum is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor Optum health alongside all your other vendors in a single view.

Smart Alerts

Get notified when Optum is down. Filter by severity to skip noise.

20+ Integrations

Route Optum outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share Optum service status with your team or customers on a branded page.

Start Monitoring for Free

Optum Downdetector vs IsDown

Looking for Optum outage alerts like Downdetector? IsDown monitors Optum's official status page for verified incident data, not just user reports. Know exactly when Optum is down, which components are affected, and when service health is restored. Here's why official Optum status monitoring beats crowdsourced detection:

Features
Downdetector
Official Optum status page monitoring. Know when Optum is down with real time incident details.
Monitor 5,420+ services including Optum in a single dashboard.
Instant Optum outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: Optum official status plus user reports for early outage detection.
Maintenance feed for Optum
Granular alerts filtering by Optum components and regions.
Monitor Optum Status with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Optum down today?

Optum isn't down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Optum status?

Optum is currently operational. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Optum outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Optum down today or just slow?

Currently there's no report of Optum being slow. Check on the top of the page if there are any reported problems by other users.

How are Optum outages detected?

IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Optum having an outage right now?

Optum last outage was on December 23, 2025 with the title "Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies"

How to check if Optum is down?

Why use IsDown to monitor Optum instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Optum?

IsDown and DownDetector help users determine if Optum is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optum's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Latest Articles from our Blog

Cloud Provider Status Report - December 2025

Cloud Provider Status Report - December 2025

Monthly status report for cloud providers in December 2025. Official incidents and IsDown-detected issues for AWS, Azure, DigitalOcean, and more.
GitHub Outage Tracker: 5 Real-Time Monitoring Methods

GitHub Outage Tracker: 5 Real-Time Monitoring Methods

Track GitHub outages before they kill your CI/CD. Compare official status pages, API monitoring, crowdsourced alerts, and automated GitHub outage tracker tools.
Why Every MSP Needs Centralized SaaS Monitoring

Why Every MSP Needs Centralized SaaS Monitoring

Stop losing clients during vendor outages. Learn how MSP SaaS monitoring eliminates blind spots when Microsoft 365, AWS, or Slack go down.
Blameless Postmortem: Foundation of Site Reliability

Blameless Postmortem: Foundation of Site Reliability

Master blameless postmortem culture to build resilient systems. Learn how removing fault improves incident response and team collaboration.
Building Your DORA Register: Map Critical ICT Third-Party Providers

Building Your DORA Register: Map Critical ICT Third-Party Providers

Learn how to build a DORA register to map and monitor critical ICT third-party providers. Get practical steps for compliance and risk management.
Stop Manual Checks: Automating DORA Compliance for Cloud Dependencies

Stop Manual Checks: Automating DORA Compliance for Cloud Dependencies

Learn how to automate DORA third-party risk management for cloud dependencies. Stop manual checks and ensure compliance with proven automation strategies.
View all articles

Monitor Optum status and get alerts when it's down

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required