Is Optum Down? Check the current Optum status

Optum is having a major outage

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Monitoring Optum since October 2024. Learn more

Monitoring

125 components

Total Incidents in 2025

3 incidents

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Active incident

New: Electronic Voucher, Data Feed and Pre/Post Edit Functionality

started 25 days ago

Pharmacy Partners, Jan. 11, 2025, we have received reports that electronic vouchers, data feeds, as well as pre- and post-edit functionalities may not be working as expected. Upon investigation, it...

Optum issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Optum problems

  • W

    Wes

    18 days ago

    Real-time eligibility transactions We are not receiving 271 responses

  • T

    Tim

    2 months ago

    Can’t log onto website to pay cobra

Optum outage history

IsDown has tracked 67 incidents since started monitoring Optum status in October 2024.

  • Jan 14 2025

    21 days ago · lasted 37 minutes

    This message is intended for customers who sign into Optum products and services with One Healthcare ID. One Healthcare ID customers are currently experiencing issues signing into Optum products and services. Optum is triaging the issue and will... More details

  • Jan 08 2025

    28 days ago · lasted about 2 hours

    Jan. 8, 2025, Optum has identified an issue causing intermittent timeouts for claims submitted to MedRx Medicare as well as intermittent tool issues on the MedRx website. We are currently working to resolve these issues and will provide an update... More details

  • Oct 2024 ...
    IsDown started monitoring Optum status

    We've tracked and collected 67 incidents since started monitoring Optum status

Sign up and check all outage history

Optum outages in the last 30 days

Number of Incidents

3 issues

Last incident

22 days ago

Stay informed about Optum status changes

IsDown offers an easy way to monitor Optum with maximum flexibility

Major Outages Notifications

IsDown monitors Optum for major outages. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. When Optum marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Optum status page for minor outages. A minor outage is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Optum status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Optum and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Optum down today?

Optum is down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Optum status?

Optum seems to be having problems. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Optum outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Optum slow today?

Yes, Optum might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Optum outages detected?

IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Optum outage?

Optum last outage was on January 14, 2025 with the title "Resolved: One Healthcare ID Unavailable"

Optum not working for you? How do I know if Optum is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Optum status and outages?
Why use IsDown to monitor Optum instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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