Is Optum Down? Optum Status & Outages
Optum status updated
What is Optum status right now?
Optum is working normally
IsDown last checked Optum status on at . We've received 5 user reports in the past 24 hours.
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Monitoring since Oct 2024
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162 incidents caught
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125 components tracked in real-time
Optum service health over the last 24 hours
This chart shows the number of user-reported issues for Optum service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Optum is down.
Outage Map
See where users report Optum is down. The map shows recent Optum outages from around the world.
Top locations, last 24h:
- United States
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Recent Optum outage reports
See what users report when Optum is down and how Optum outages affect them.
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🇺🇸 United States of America
Prdo - My virginia staff is reporting they cant log in trough our EHM vendor site..
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🇺🇸 United States of America
"Server not found" on firefox. Checked 3x today. (6pm EDT).
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🇺🇸 United States of America
Unable to enter security code to login. Website page to enter the code goes blank after text..
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🇺🇸 United States of America
Signs me in and then tells me no orders for my subscriptions or no history of orders..
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🇺🇸 United States of America
Unable to log in. Error message - system temporarily unavailable. Been 6 hours..
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🇺🇸 United States of America
Judy - Each time I try to log on it tells me that I have timed out.
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🇱🇻 Latvia
Not able to sign into optum.
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🇺🇸 United States of America
Failed to connect to the server. Repeated issues since 9am ET.
Customer Portals -
🇺🇸 United States of America
Kathi - I am unable to log into My Chart on Optum. I have tried using both Safari and Chrome. I can sometimes get the site to load, although not always. When I get the site to load, I almost never am able to get My Chart to load..
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🇺🇸 United States of America
shirlethia - unable to transmit claims receiving error message.
Medical Network Services (eligibility, enrollment and clearinghouse) -
🇺🇸 United States of America
ERROR TRYING TO REFILL PRESCRIPTION.
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🇬🇧 United Kingdom of Great Britain and Northern Ireland
lisa - It is not loading for anyone in the surgery.
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🇺🇸 United States of America
Fred - Tried to re-order 4 prescriptions. Got all the way to the end and hit "submit". Was told, "Having technical difficulties. Try again in 2 hours"..
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🇺🇸 United States of America
https://account.optumbank.com/ does not load. I've tried in safari, chrome, incognito and safe browsing mode. All not successful Temporarily Unavailable We're sorry, we're experiencing a little trouble. We will be back shortly, but if you continue to see this error please contact customer....
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Optum Downtime Health — Last 90 Days
In the last 90 days, Optum had 29 incidents (25 major outages and 4 minor incidents) with a median duration of 1 hour 47 minutes.
29
Incidents
25
Major Outages
4
Minor Incidents
1
hour
Median Resolution
Recent Optum outages detected
Full incident reports for recent Optum outages, including timelines, affected components, and resolution details.
about 4 hours
Apr 14, 2026 at 04:47 AM
12 minutes
Apr 09, 2026 at 11:37 AM
about 2 hours
Apr 03, 2026 at 11:47 AM
40 minutes
Apr 03, 2026 at 11:06 AM
about 5 hours
Mar 18, 2026 at 09:56 AM
about 3 hours
Mar 14, 2026 at 01:01 PM
about 18 hours
Mar 09, 2026 at 03:44 PM
about 7 hours
Mar 07, 2026 at 02:07 PM
| Title | IsDown detected At | Duration |
|---|---|---|
|
CM is currently experiencing an unexpected connectivity issue today, Monday, April 20, 2026. As a...
|
Apr 20, 2026 at 02:27 PM UTC
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about 2 hours |
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Resolved Notice - MEDICAL NETWORK PAYER CONNECTIVITY SERVICES - Medical Network PCS real‑time pro...
The Medical Network Payer Connectivity Services Realtime Processing is experiencing and a Realtim...
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Apr 14, 2026 at 08:47 AM UTC
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about 4 hours |
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We are aware of the ZScaler issues with MDIV/MMIS. We are actively investigating the issue with t...
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Apr 09, 2026 at 03:37 PM UTC
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12 minutes |
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We are aware of the slow EPR response times. We are actively investigating the slowness and will ...
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Apr 03, 2026 at 03:47 PM UTC
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about 2 hours |
|
We are aware of the slow EPR response times. We are actively investigating the slowness and will ...
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Apr 03, 2026 at 03:06 PM UTC
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40 minutes |
|
We are aware of an issue occurring within the system. We will provide updates as more information...
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Mar 20, 2026 at 02:54 PM UTC
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about 9 hours |
|
Resolved notice - ACCUREG - ENGAGECARE PROVIDER - EngageCare Provider users are unable to login t...
We are aware that customers may not be able to login to EngageCare Provider. Our teams are active...
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Mar 18, 2026 at 01:56 PM UTC
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about 5 hours |
|
Update Notice - RXNS ERX - Critical connectivity issue affecting transactions routed to Prime The...
Optum has identified a critical connectivity issue affecting transactions routed to Prime Therape...
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Mar 14, 2026 at 05:01 PM UTC
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about 3 hours |
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Recast Claim Formatter performed an infrastructure change over the weekend which involved recreat...
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Mar 09, 2026 at 07:44 PM UTC
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about 18 hours |
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We are facing issues with traffic routed through wso2. Any services leveraged through this will b...
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Mar 07, 2026 at 07:07 PM UTC
|
about 7 hours |
Optum Components Status
Check if any Optum component is down. View the current status of 20 services and regions.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
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About Optum Status and Outage Monitoring
IsDown has monitored Optum continuously since October 2024, tracking this Healthcare IT for 1 year. Over that time, we've documented 161 outages and incidents, averaging 8.9 per month. When Optum goes down, incidents typically resolve within 300 minutes based on historical data.
We monitor Optum's official status page across 125 components organized into 20 groups. IsDown interprets Optum statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Optum is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Optum status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Optum
IsDown checks Optum's status page every few minutes, across all 125 components. We combine official status data with user reports to detect when Optum is down, often before the vendor announces it.
When Optum status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Optum with IsDown
Track Optum incidents and downtimes by severity
IsDown checks Optum official status page for major/minor outages or downtimes. A major outage is when Optum experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optum experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optum outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Optum
Optum and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Optum outages and downtimes
IsDown collects all information from the outages published in Optum status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Optum maintenance events
Optum publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Optum outages that impact your business
IsDown monitors Optum and all their 125 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & powerful
How IsDown works.
Get started in minutes. Monitor all your critical services from one place.
We monitor official status pages
IsDown checks the status of over 6,320+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Everything in one dashboard
View all your services in a unified dashboard or public / private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Optum Downdetector vs IsDown
Looking for Optum outage alerts like Downdetector? IsDown monitors Optum's official status page for verified incident data, not just user reports. Know exactly when Optum is down, which components are affected, and when service health is restored. Here's why official Optum status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Optum status page monitoring. Know when Optum is down with real time incident details. | ||
| Monitor 6,320+ services including Optum in a single dashboard. | ||
| Instant Optum outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Optum official status plus user reports for early outage detection. | ||
| Maintenance feed for Optum | ||
| Granular alerts filtering by Optum components and regions. |
Monitor Optum Status with IsDown
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Frequently Asked Questions
Is Optum down today?
Optum isn't down. You can check Optum status and incident details on the top of the page. IsDown continuously monitors Optum official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Optum status?
Optum is currently operational. You can check Optum status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Optum outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Optum down today or just slow?
Currently there's no report of Optum being slow. Check on the top of the page if there are any reported problems by other users.
How are Optum outages detected?
IsDown monitors the Optum official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Optum having an outage right now?
Optum last outage was on April 20, 2026 with the title "Resolved Notice - NM CONTRACT MANAGER - Service Disruption"
How often does Optum go down?
IsDown has tracked 161 Optum incidents since October 2024. When Optum goes down, incidents typically resolve within 300 minutes.
Is Optum down for everyone or just me?
Check the Optum status at the top of this page. IsDown combines official status page data with user reports to show whether Optum is down for everyone or if the issue is on your end.
What Optum components does IsDown monitor?
IsDown monitors 125 Optum components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Optum is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Optum and get alerts in real-time when Optum has outages.
Why use IsDown to monitor Optum instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optum and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Optum?
IsDown and DownDetector help users determine if Optum is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optum's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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