Outage in Optum

Resolved Notice: TES RCM MDIV / Kerberos mounts experiencing intermittent connectivity issues with MDIV

Resolved Major

March 04, 2026 - Started 6 days ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Optum's TES RCM MDIV service and Kerberos mounts experienced intermittent connectivity issues that affected system access and operations. The incident impacted MDIV services, requiring joint response from AIX and MDIV engineering teams to identify and address the root cause. Corrective actions were successfully implemented after 25 minutes, fully restoring all affected services.

We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible. Thank you for your patience and understanding while we work through this. We will share updates on any significant developments and notify you as soon as service is fully restored. INC# INC48748784

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 03/04/2026 06:22PM

Corrective actions implemented - services restored.

INC# INC48748784

INVESTIGATING 6 days ago - at 03/04/2026 06:00PM

We are currently experiencing intermittent issues with MDIV this morning. Our AIX and MDIV engineering teams are actively working to identify the root cause and resolve the issue as quickly as possible.

Thank you for your patience and understanding while we work through this. We will share updates on any significant developments and notify you as soon as service is fully restored.

INC# INC48748784

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