Outage in WellSky
Transition, Care Management, Referral Management and Referral Intake Issue
Resolved Major
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Outage Details
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Transition WellSky CarePort Care Management WellSky CarePort Referral ManagementLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 09/18/2025 04:34AM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
22 days ago - at 09/18/2025 02:24AM
WellSky has resolved the issue causing some Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to navigate the application. We are still investigating the intermittent issue causing clinicals to not load for Transition users.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing performance issue, please reach out to support.
IDENTIFIED
23 days ago - at 09/17/2025 09:28PM
WellSky continues to investigate an issue causing some Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to navigate the application. We have an urgent maintenance scheduled for 8:00PM - 9:00PM CST tonight. We expect incremental performance improvements until final resolution.
Next Update - by 9:15PM CST
INVESTIGATING
23 days ago - at 09/17/2025 08:52PM
WellSky continues to investigate an issue causing some Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to navigate the application. We are seeing incremental performance improvements as we work towards a full resolution.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 08:13PM
WellSky is investigating an issue causing some Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to navigate the application. We are seeing incremental performance improvements as we work towards a full resolution.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 07:36PM
WellSky is investigating an issue causing some Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to navigate the application.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 07:33PM
WellSky is investigating an issue causing all Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to access the application.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 06:59PM
WellSky is investigating an issue causing all Care Management, Transition, Referral Management, and CarePort Referral Intake users to not be able to access the application.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 05:57PM
WellSky is investigating an issue causing intermittent issues with clinicals not loading for Transition users.
Next Update - within 60 minutes
INVESTIGATING
23 days ago - at 09/17/2025 05:23PM
WellSky is investigating an issue causing intermittent issues with clinicals not loading for Transition users.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 04:57PM
WellSky is investigating an issue causing intermittent issues with clinicals not loading for Transition users.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 04:23PM
WellSky is investigating an issue causing clinicals to not load for Transition users.
Next Update - within 30 minutes
INVESTIGATING
23 days ago - at 09/17/2025 04:19PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Latest WellSky outages
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Care Management Issue - 2 months ago
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