Check if UPS is down, official outages, user-reported issues, and outages map.
UPS is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 29 incidents since started monitoring UPS status in July 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official UPS outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jun 12, 2025
04:03 PM EDT
|
Not Confirmed by UPS
Possible Outage Indicated by User Reports
|
30 minutes |
|
Oct 03, 2023
11:12 PM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
4 minutes |
|
Oct 03, 2023
04:43 AM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
4 minutes |
|
Oct 01, 2023
07:04 AM EDT
|
Minor
Responses are having a delayed response time in these API components: Time in Transit
|
4 minutes |
|
Oct 01, 2023
05:08 AM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
20 minutes |
|
Sep 29, 2023
11:48 PM EDT
|
Minor
Responses are having a delayed response time in these API components: Address Validation
|
4 minutes |
|
Sep 27, 2023
11:44 PM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
4 minutes |
|
Sep 27, 2023
09:40 PM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
4 minutes |
|
Sep 27, 2023
10:14 AM EDT
|
Minor
Responses are having a delayed response time in these API components: Rating/Shipping
|
7 minutes |
|
Sep 26, 2023
09:48 PM EDT
|
Minor
Responses are having a delayed response time in these API components: Tracking
|
4 minutes |
See what users are saying about UPS issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Website and associated website pages not loading.
trying to track a package.
Tracking services not working.
Heidi - When I type in UPS.com, nothing comes up. .
ROU - UNALBE TO PRINT MY EBAY LABELS I AM TOLD TO TRY LATER.
maria - cannot create shipping label consistent error message that address line 1 is missing when it has a valid address.
John - The website ups.com is completely down..
andrea - package out for delivery was not delivered.
Carol - Unable to get the tracking page to load.
Troy - I can’t log into my account. .
Sara - UPS internal security measures prevent the processing of this shipment..
Anthony - Ups UK is constantly down, all it ever says is (sorry there's a technical error, please try again later) it's been like that for at least the last 3 days, it works for about 10 minutes a day an then is down the rest of the time .
Gina - This is the message I get when I try to log in. Access Denied You don't have permission to access "http://www.ups.com/upsmychoice/hub/deliverymanagement?" on this server. Reference #18.d2386368.1713448992.24648af9 https://errors.edgesuite.net/18.d2386368.1713448992.24648af9.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with UPS. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Logistics and package delivery service offering address validation, package tracking, shipping cost estimation, and transit time calculation.
Monitoring UPS since July 2023
Tracking 4 UPS services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if UPS and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when UPS, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of UPS (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of UPS's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UPS and other services.
IsDown checks UPS official status page for major/minor outages or downtimes. A major outage is when UPS experiences a critical issue that severely affects one or more services/regions. A minor incident is when UPS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a UPS outage, we send you an alert and update your dashboard and status page.
UPS and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in UPS status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor UPS but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UPS and other services.
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IsDown integrates with 20+ tools. Connect the status of UPS and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is UPS down?'
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While Downdetector relies on user-submitted reports to detect UPS outages, IsDown monitors UPS's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official UPS status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including UPS in a single dashboard. | ||
| Instant UPS outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of UPS official status and user-reported issues. |
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UPS isn't down. You can check UPS status and incident details on the top of the page. IsDown continuously monitors UPS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
UPS is currently operational. You can check UPS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of UPS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the UPS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UPS last outage was on October 03, 2023 with the title "Tracking is having problems"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UPS and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if UPS is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UPS's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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