Outage in Helium

FreedomFI AGW Unable to Onboard as IoT

Minor
June 23, 2025 - Started about 1 month ago
Official incident page

IsDown continuously monitors the Helium status page and multiple sources to provide up-to-date information. Check back with us for the latest Helium uptime status.

Outage Details

We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities. Current Status: * FreedomFi AGW onboarding temporarily unavailable. * Root cause identified Further updates will be shared as the situation develops. Please reach out to support if you are affected.
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 06/23/2025 05:02PM

We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities.

Current Status:
* FreedomFi AGW onboarding temporarily unavailable.
* Root cause identified

Further updates will be shared as the situation develops. Please reach out to support if you are affected.

Latest Helium outages

Hotspot Rewards Claim Outage - 4 months ago
Solana Network Congestion - about 1 year ago
Solana Network Congestion - over 1 year ago
Helium Console Packet Drops - over 1 year ago
Solana Halt - over 1 year ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook