Check if Basecamp / 37signals is down, official outages, user-reported issues, and outages map.
Basecamp / 37signals is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 149 incidents since started monitoring Basecamp / 37signals status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Basecamp / 37signals outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 24, 2025
11:52 AM EDT
|
Major
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as ...
|
5 minutes |
|
Jun 18, 2025
10:59 AM EDT
|
Major
Highrise is currently down. We're investigating the cause and will update you as soon as we can. ...
|
12 minutes |
|
Jun 17, 2025
07:00 PM EDT
|
Minor
We've identified and issue that is preventing users from logging into Basecamp accounts via our L...
|
5 minutes |
|
May 28, 2025
10:40 AM EDT
|
Major
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as ...
|
4 minutes |
|
Mar 31, 2025
04:29 PM EDT
|
Minor
Launchpad is currently down. We're investigating the cause and will update you as soon as we can....
|
10 minutes |
|
Mar 15, 2025
07:10 AM EDT
|
Major
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as ...
|
4 minutes |
|
Feb 07, 2025
10:50 AM EST
|
Minor
HEY is having some trouble with inbound emails being delayed. We're looking into the root cause a...
|
32 minutes |
|
Jan 07, 2025
09:07 AM EST
|
Major
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can...
|
5 minutes |
|
Oct 17, 2024
03:18 PM EDT
|
Major
Highrise is having some trouble. We're currently investigating and very sorry for this trouble.
|
about 1 hour |
|
Aug 14, 2024
05:45 PM EDT
|
Minor
We're looking into the root cause and will keep you posted here. We're so sorry for the interrupt...
|
23 minutes |
See what users are saying about Basecamp / 37signals issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Emma - HEY e-mail forwards not coming in.
Andrew - Cannot access Basecamp login page..
Paul - Basecamp and Highrise are down..
Dara - Will not open projects.
Lindanne - The pages are loading at snail's speed!.
| Component | Status | Details |
|---|---|---|
| Backpack status | OK | View details |
| Basecamp 2 status | OK | View details |
| Basecamp 4 status | OK | View details |
| Basecamp Classic status | OK | View details |
| Campfire status | OK | View details |
| HEY status | OK | View details |
| Highrise status | OK | View details |
| Launchpad status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Basecamp / 37signals. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Project management and team communication software suite offering tools for task management, file sharing, messaging, and customer relationship management.
Monitoring Basecamp / 37signals since April 2020
Tracking 8 Basecamp / 37signals services and regions
8 incidents in 2025
IsDown is a status page aggregator that monitors if Basecamp / 37signals and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Basecamp / 37signals, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Basecamp / 37signals (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Basecamp / 37signals's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Basecamp / 37signals and other services.
IsDown checks Basecamp / 37signals official status page for major/minor outages or downtimes. A major outage is when Basecamp / 37signals experiences a critical issue that severely affects one or more services/regions. A minor incident is when Basecamp / 37signals experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Basecamp / 37signals outage, we send you an alert and update your dashboard and status page.
Basecamp / 37signals and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Basecamp / 37signals status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Basecamp / 37signals publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Basecamp / 37signals and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Basecamp / 37signals but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Basecamp / 37signals and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Basecamp / 37signals and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Basecamp / 37signals down?'
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While Downdetector relies on user-submitted reports to detect Basecamp / 37signals outages, IsDown monitors Basecamp / 37signals's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Basecamp / 37signals status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Basecamp / 37signals in a single dashboard. | ||
| Instant Basecamp / 37signals outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Basecamp / 37signals official status and user-reported issues. | ||
| Maintenance feed for Basecamp / 37signals | ||
| Granular alerts filtering by Basecamp / 37signals components and regions. |
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Basecamp / 37signals isn't down. You can check Basecamp / 37signals status and incident details on the top of the page. IsDown continuously monitors Basecamp / 37signals official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Basecamp / 37signals is currently operational. You can check Basecamp / 37signals status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Basecamp / 37signals being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Basecamp / 37signals official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Basecamp / 37signals last outage was on September 24, 2025 with the title "Basecamp Classic is down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Basecamp / 37signals and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Basecamp / 37signals is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Basecamp / 37signals's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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