Check if Luno is down, official outages, user-reported issues, and outages map.
Luno is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 1097 incidents since started monitoring Luno status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Luno outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 25, 2025
10:13 PM EDT
|
Minor
We are currently investigating an issue that may be causing delayed crypto sends for customers.
...
|
about 16 hours |
|
Oct 25, 2025
03:34 AM EDT
|
Minor
We are currently experiencing delays in payment processing on Luno Pay.
Some transactions are ta...
|
about 8 hours |
|
Oct 24, 2025
10:52 AM EDT
|
Minor
Currently our chatbot, Toshi is currently unavailable. This is due to a 3rd party issue and Luno ...
|
about 17 hours |
|
Oct 21, 2025
06:04 AM EDT
|
Minor
We have identified an issue were customers are facing delayed crypto withdrawals like BTC, ETH, L...
|
about 22 hours |
|
Oct 20, 2025
04:43 AM EDT
|
Minor
We have identified an issue affecting deposits in Nigeria.
Nigerian customers who attempt to dep...
|
about 2 hours |
|
Oct 19, 2025
07:21 AM EDT
|
Minor
We have identified an issue that's causing delayed balance updates for customers who use our API....
|
about 20 hours |
|
Oct 16, 2025
08:46 AM EDT
|
Minor
We're currently experiencing a technical issue which is causing DOT reward payouts to be delayed....
|
about 19 hours |
|
Oct 16, 2025
05:38 AM EDT
|
Minor
The 20th of October 2025 is a public holiday in Malaysia, during which banks do not process payme...
|
5 days |
|
Oct 14, 2025
07:09 PM EDT
|
Minor
We are currently experiencing a technical issue that is causing Instant Buy and Sell for DOT to b...
|
1 day |
|
Oct 14, 2025
04:23 AM EDT
|
Minor
We have identified an issue causing the exchange page to show no information when using the web b...
|
28 minutes |
See what users are saying about Luno issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Paschal - My Gmail address use in opening Luno account is no longer recognize by the Luno app..
Wallet sync error.
Samson - I was scam 😒 they promised me to win big money and I didn't win.
Jayson - Fpx down due to maintenance .
Ese - I can't withdraw to my bank .
Yahaya - The application keeps crashing .
Lawal - Have been trying to withdraw my money from there for the past two days now, but it's not working .
Nwakaego - My challenge is that after updating my bank account for withdrawal, I tried to sell the Bitcoin in my wallet, but all efforts proved abortive. It is either I am asked to a. Enter an amount less than your wallet balance, or add more money to your wallet. or I am asked to b. Enter BTC 0....
Mayowa - My Luno app have been showing the loading icon for weeks, and still not functioning .
Mokoloane - I ve had R500 in my wallet and I'm unable to withdraw it why.Since 2022.I have deleted and downloaded the for several times but still can't withdraw.And now it's undownloadable.please help.
Rejoice - Withdrawal, I can't withdraw from my l.
Diane - When opening the Luno app It’s showing me bad request .
Chibuikem - i am having trobule opening the luno website.
Olawale - I I sent $10 twice in my luno wallet from trustwallet for the past 5days and my money has not been reflected.
Tes - My instant deposit option is gone from Luno. I have previously used this option more than once, yet since yesterday i only have the option to EFT. How do i resolove this problem?.
Chigozie - Hey Luno, I cannot access my account. Its been over 15yrs I visited last. I still have my email but I have forgotten my password. I tried to access my account through social media account but my Google account was not linked to my luno account. My name is Chigozie Udechukwu, my Email is - int....
sk - fpx bank system under maintenance for hours now. .
Muhammed - Have sent almost 15 million and my vaulture is yet to be sent to me.
Opeyemi - It keeps giving connection interupted.
Vanda - When I click on send it shows a page saying Sorry for the interruption We couldn’t complete that action What does that meant.
luqman - app not responding when trying to authorized crypto transaction.
Abubakar - Sorry for the interruption, We are unable to complete that action..
Nurmaria - Why can’t I send out crypto from my wallet .
Alvin - Order stream stuck at reconnecting .
Ijeoma - Im trying to send some crypto to my luno but its telling me an error occured.
Dane - Since yesterday I am no longer receiving the email login codes, so I cannot access my account or funds. ?.
Ejomafuvwe - I can't withdraw nor can I sell my coin.
Adeojo - It’s not loading up at all.
Babafolarin - I am trying to trade and make some withdrawals but it’s not loading .
Chucs - App indicates no connection.
| Component | Status | Details |
|---|---|---|
| Bank deposits and withdrawals status | OK | View details |
| Crypto sends and receives status | OK | View details |
| Help & account verification status | OK | View details |
| Supported platforms status | OK | View details |
Cryptocurrency exchange platform offering trading in BTC, LTC, BCH, XRP, ETH, and USDC with API support, available on Android, iOS, and web.
Monitoring Luno since June 2021
Tracking 58 Luno services and regions
185 incidents in 2025
Luno isn't down. You can check Luno status and incident details on the top of the page. IsDown continuously monitors Luno official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Luno is currently operational. You can check Luno status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Luno being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Luno official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Luno last outage was on October 25, 2025 with the title "Dealyed Crypto Sends"
IsDown and DownDetector help users determine if Luno is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Luno's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.