Check if Luno is down, recent outages, user-reported issues, and outages map.
Luno is working normally
We have identified an issue where our instant buy/sell is degraded due to our market volatility. Customers may experience delays in instant buy/sell. We apologise for any inconvenienced caused.
Report your issue to help others see what's happening with Luno.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Luno status data.
IsDown has tracked 1082 incidents since started monitoring Luno status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 10, 2025
06:15 PM EDT
|
Minor | Delayed Balance and Order Updates | Ongoing |
Oct 09, 2025
06:27 AM EDT
|
Minor | Android users may not see certain promotional content | 44 minutes |
Oct 05, 2025
09:07 PM EDT
|
Minor | Delayed crypto sends | about 7 hours |
Oct 03, 2025
06:50 AM EDT
|
Minor | Staking delays | Ongoing |
Oct 03, 2025
06:15 AM EDT
|
Minor | Delayed balance updates in Indonesia | about 1 hour |
Oct 01, 2025
02:06 AM EDT
|
Minor | Delayed DOT Staking Rewards Payout | 2 days |
Sep 25, 2025
07:32 AM EDT
|
Minor | Delayed NEAR Staking and Rewards | 4 days |
Sep 24, 2025
04:47 AM EDT
|
Minor | Delayed deposits and withdrawals in Nigeria | about 5 hours |
Sep 24, 2025
03:06 AM EDT
|
Minor | Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa | 1 day |
Wallet sync error
I was scam 😒 they promised me to win big money and I didn't win
Fpx down due to maintenance
I can't withdraw to my bank
The application keeps crashing
Have been trying to withdraw my money from there for the past two days now, but it's not working
My challenge is that after updating my bank account for withdrawal, I tried to sell the Bitcoin in my wallet, but all efforts proved abortive. It is either I am asked to a. Enter an amount less than your wallet balance, or add more money to your wallet. or I am asked to b. Enter BTC 0...
My Luno app have been showing the loading icon for weeks, and still not functioning
I ve had R500 in my wallet and I'm unable to withdraw it why.Since 2022.I have deleted and downloaded the for several times but still can't withdraw.And now it's undownloadable.please help
Withdrawal, I can't withdraw from my l
When opening the Luno app It’s showing me bad request
i am having trobule opening the luno website
I I sent $10 twice in my luno wallet from trustwallet for the past 5days and my money has not been reflected
My instant deposit option is gone from Luno. I have previously used this option more than once, yet since yesterday i only have the option to EFT. How do i resolove this problem?
Hey Luno, I cannot access my account. Its been over 15yrs I visited last. I still have my email but I have forgotten my password. I tried to access my account through social media account but my Google account was not linked to my luno account. My name is Chigozie Udechukwu, my Email is - int...
fpx bank system under maintenance for hours now.
Have sent almost 15 million and my vaulture is yet to be sent to me
It keeps giving connection interupted
When I click on send it shows a page saying Sorry for the interruption We couldn’t complete that action What does that meant
app not responding when trying to authorized crypto transaction
Sorry for the interruption, We are unable to complete that action.
Why can’t I send out crypto from my wallet
Order stream stuck at reconnecting
Im trying to send some crypto to my luno but its telling me an error occured
Since yesterday I am no longer receiving the email login codes, so I cannot access my account or funds. ?
I can't withdraw nor can I sell my coin
It’s not loading up at all
I am trying to trade and make some withdrawals but it’s not loading
App indicates no connection
I can't withdraw money from my LUNO to my account
Not able to invest in bundle saying network issues , can't buy coins
server not responding, website and app
A networking problem occurs when, check your connection! And my connection is very okay. Even the Luno website is not operational
Logged me out saying it wasn’t available in SA now it won’t let me put my password in as the enter button doesn’t work
Cannot sign in using sosial account Facebook
I cannot sign in my account using Facebook
Cant do instant transfer from my bank account luno keep on saying can make deposit currently try again later
I can’t withdraw my funds from luno keep saying sorry for the interruption... We couldn't complete that action
i bought Usdt yesterday and it was successful but money still in my wallet
I want to withdraw from my naira wallet to my person account. The transaction has been pending since yesterday. What's happening? I need my money.
My Luno app is not loading and it’s being request time out
I still cant redeem my voucher. I have created it and there is no icon to redeem.
I cant redeem a voucher I bought on luno. The option create voucher and redeem voucher is no longer a page.
It’s not working. SSL error
I can’t receive crypto sent to my wallet since yesterday
Tried transferring from luno in Malaysia to another exchange and it’s not going through why ??
I sent crypto it show sent but didn’t went through
Sent some crypto to my luno wallet through matic, it's not reflecting for more than 3hours now. I checked my wallet address on the polygonscan I realized it says my wallet has received the crypto. Luno is messing things up for me. I may not use them again.
My Luno app is working it’s showing not connected to internet server
I can't login to my luno account since some months past now, please help me to find last lasting solution,thanks.
I can't open the app, I keep getting, slow or no network, and it has been the same everyday for over 3 months now
I can't be able to transfer usdt to someone it's writing invalid address
For sometime, Anytime I login it shows …. “ couldn’t connect to serve” and “ a server with a specified host name couldn’t be found”
I keep getting the error message “could not connect to sever” my app hasn’t refreshed in almost 2 months, because I’ve been having that same error message.
I make a withdrawal and I don’t get my funds in my account
My luno app in Nigeria is working. I have kept trying daily for 2 months now. Right now I can't access my luno account. jnmanni@yahoo.com for reply
I cannot login to the luno app, keeps receiving messages to check internet network
Cant seem to log in kicks me out
I changed my password and still can’t login to my account
Component | Status |
---|---|
Crypto sends and receives | OK |
Supported platforms | OK |
Help & account verification | OK |
Bank deposits and withdrawals | OK |
Cryptocurrency exchange platform offering trading in BTC, LTC, BCH, XRP, ETH, and USDC with API support, available on Android, iOS, and web.
Monitoring Luno since June 2021
Tracking 58 Luno services and regions
170 incidents in 2025
Number of Incidents
16 issues
Last incident
1 days ago
Luno isn't down. You can check Luno status and incident details on the top of the page. IsDown continuously monitors Luno official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Luno is currently operational. You can check Luno status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Luno might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Luno official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Luno last outage was on October 10, 2025 with the title "Increased market volatility"
IsDown and DownDetector help users determine if Luno is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Luno's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.