What is Luno current status?

Luno is currently operational. You can check Luno status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Luno was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Luno status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Luno outages, issues and problems' at the top of the page.

When was the last Luno outage?

Luno last outage was on March 08, 2025 with the title "Delayed Deposits in Nigeria"

How to monitor or check Luno status?

You can use IsDown service or go to Luno official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Luno is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Luno has issues. Luno official status page might also offer notification options such as email, SMS, or Slack.

Is Luno Down? Check the current Luno status & outages

Active incident

Luno pay error for iOS customers in South Africa

started 5 days ago

We have identified an issue with our Luno Pay feature that is affecting iOS customers. Some iOS customers may get an error or unresponsive screen when selecting a "Pay with Luno" link whilst using...

Luno issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Luno problems

N

Nwakaego
11 days ago
My challenge is that after updating my bank account for withdrawal, I tried to sell the Bitcoin in my wallet, but all efforts proved abortive. It is either I am asked to a. Enter an amount less than your wallet balance, or add more money to your wallet. or I am asked to b. Enter BTC 0...
M

Mayowa
12 days ago
My Luno app have been showing the loading icon for weeks, and still not functioning
M

Mokoloane
23 days ago
I ve had R500 in my wallet and I'm unable to withdraw it why.Since 2022.I have deleted and downloaded the for several times but still can't withdraw.And now it's undownloadable.please help
R

Rejoice
24 days ago
Withdrawal, I can't withdraw from my l
D

Diane
about 1 month ago
When opening the Luno app It’s showing me bad request
C

Chibuikem
about 1 month ago
i am having trobule opening the luno website
O

Olawale
about 2 months ago
I I sent $10 twice in my luno wallet from trustwallet for the past 5days and my money has not been reflected
T

Tes
about 2 months ago
My instant deposit option is gone from Luno. I have previously used this option more than once, yet since yesterday i only have the option to EFT. How do i resolove this problem?
C

Chigozie
2 months ago
Hey Luno, I cannot access my account. Its been over 15yrs I visited last. I still have my email but I have forgotten my password. I tried to access my account through social media account but my Google account was not linked to my luno account. My name is Chigozie Udechukwu, my Email is - int...
S

sk
2 months ago
Bank deposits and withdrawals fpx bank system under maintenance for hours now.
M

Muhammed
2 months ago
Bank deposits and withdrawals Have sent almost 15 million and my vaulture is yet to be sent to me
O

Opeyemi
2 months ago
It keeps giving connection interupted
V

Vanda
3 months ago
When I click on send it shows a page saying Sorry for the interruption We couldn’t complete that action What does that meant
L

luqman
3 months ago
app not responding when trying to authorized crypto transaction
A

Abubakar
3 months ago
Sorry for the interruption, We are unable to complete that action.
N

Nurmaria
3 months ago
Why can’t I send out crypto from my wallet
A

Alvin
4 months ago
Malaysia Order stream stuck at reconnecting
I

Ijeoma
4 months ago
Im trying to send some crypto to my luno but its telling me an error occured
D

Dane
4 months ago
Since yesterday I am no longer receiving the email login codes, so I cannot access my account or funds. ?
E

Ejomafuvwe
4 months ago
I can't withdraw nor can I sell my coin
A

Adeojo
5 months ago
It’s not loading up at all
B

Babafolarin
5 months ago
I am trying to trade and make some withdrawals but it’s not loading
C

Chucs
5 months ago
App indicates no connection
S

Sithabiso
5 months ago
I can't withdraw money from my LUNO to my account
S

Samuel
5 months ago
Not able to invest in bundle saying network issues , can't buy coins
D

Deon
5 months ago
server not responding, website and app
T

Trinity
6 months ago
A networking problem occurs when, check your connection! And my connection is very okay. Even the Luno website is not operational
M

Matt
6 months ago
Logged me out saying it wasn’t available in SA now it won’t let me put my password in as the enter button doesn’t work
M

MUHAMMAD
6 months ago
Cannot sign in using sosial account Facebook
P

Puterafaiz
6 months ago
I cannot sign in my account using Facebook
S

Saartjie
6 months ago
Cant do instant transfer from my bank account luno keep on saying can make deposit currently try again later
G

Godstime
6 months ago
I can’t withdraw my funds from luno keep saying sorry for the interruption... We couldn't complete that action
K

khodani
7 months ago
i bought Usdt yesterday and it was successful but money still in my wallet
A

Alexander
7 months ago
I want to withdraw from my naira wallet to my person account. The transaction has been pending since yesterday. What's happening? I need my money.
E

Emmanuel
7 months ago
My Luno app is not loading and it’s being request time out
A

Al
7 months ago
I still cant redeem my voucher. I have created it and there is no icon to redeem.
A

Al
7 months ago
I cant redeem a voucher I bought on luno. The option create voucher and redeem voucher is no longer a page.
A

Amanda
8 months ago
It’s not working. SSL error
S

Seriff
8 months ago
I can’t receive crypto sent to my wallet since yesterday
C

Che
8 months ago
Tried transferring from luno in Malaysia to another exchange and it’s not going through why ??
M

Mncube
9 months ago
Crypto sends and receives I sent crypto it show sent but didn’t went through
N

Nicodemus
9 months ago
Crypto sends and receives Sent some crypto to my luno wallet through matic, it's not reflecting for more than 3hours now. I checked my wallet address on the polygonscan I realized it says my wallet has received the crypto. Luno is messing things up for me. I may not use them again.
A

Achua
10 months ago
My Luno app is working it’s showing not connected to internet server
M

Mobolawa
10 months ago
I can't login to my luno account since some months past now, please help me to find last lasting solution,thanks.
U

Unique
10 months ago
I can't open the app, I keep getting, slow or no network, and it has been the same everyday for over 3 months now
M

Melokuhle
10 months ago
Crypto sends and receives I can't be able to transfer usdt to someone it's writing invalid address
O

Owen
10 months ago
For sometime, Anytime I login it shows …. “ couldn’t connect to serve” and “ a server with a specified host name couldn’t be found”
A

Akong
11 months ago
I keep getting the error message “could not connect to sever” my app hasn’t refreshed in almost 2 months, because I’ve been having that same error message.
A

Abiodun
11 months ago
I make a withdrawal and I don’t get my funds in my account
J

James
11 months ago
My luno app in Nigeria is working. I have kept trying daily for 2 months now. Right now I can't access my luno account. jnmanni@yahoo.com for reply
A

Amuzie
11 months ago
I cannot login to the luno app, keeps receiving messages to check internet network
A

Andre
about 1 year ago
Cant seem to log in kicks me out
A

Azeez
about 1 year ago
I changed my password and still can’t login to my account

Luno outage history

IsDown has tracked 962 incidents since started monitoring Luno status in June 2021.

Mar 08 2025

Delayed Deposits in Nigeria

1 day ago · lasted 35 minutes

We are currently facing issues with delayed deposits, we are investigating the issue More details
Mar 08 2025

Delayed price charts for IMX and HBAR against all fiat currencies

1 day ago · lasted about 3 hours

There are delayed price charts for IMX and HBAR,we are currently investigating the issue. More details
Mar 05 2025

Delayed GBP Withdrawals

5 days ago · lasted 1 day

We're currently experiencing an issue that is causing all GBP withdrawals to be delayed. Our team is working promptly to fix this issue and will be providing updates on this matter. Thank you for your patience More details
Jun 2021 ...

IsDown started monitoring Luno status

We've tracked and collected 962 incidents since started monitoring Luno status

Luno outages in the last 30 days

Number of Incidents

24 issues

Last incident

2 days ago

Having problems with Luno? What can you do?

First, stay calm.
- We know it's stressful when Luno is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Luno already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Luno status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Luno is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.