Updated a few minutes ago
Luno is operational
We are experiencing delayed withdrawals due to intermittent downtime with our payment provider. We will provide further updates as soon as they become available.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
IsDown has tracked 993 incidents since started monitoring Luno status in June 2021. We collect data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 1 hour
We have identified an issue that's causing customers to get an error when attempting to withdraw funds. Unfortunately, this issue is with our payment provider, we are working closely with them to resolve this as soon as possible. We appreciate y...
6 days ago · lasted about 23 hours
The 1st of May 2025 is a public holiday, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of May 2025. Please note that this only applies to Fiat withdrawa...
7 days ago · lasted 2 days
The 1st of May 2025, Thursday, is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 2nd of May 2025. Please note that this...
9 days ago · lasted 1 day
The 28.04.2025 is a public holiday in South Africa, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed until the 29.04.2025 Please note that this only applies to ZAR withd...
We've tracked and collected 993 incidents since started monitoring Luno status
Yahaya
The application keeps crashing
Lawal
Have been trying to withdraw my money from there for the past two days now, but it's not working
Nwakaego
My challenge is that after updating my bank account for withdrawal, I tried to sell the Bitcoin in my wallet, but all efforts proved abortive. It is either I am asked to a. Enter an amount less than your wallet balance, or add more money to your wallet. or I am asked to b. Enter BTC 0...
Mayowa
My Luno app have been showing the loading icon for weeks, and still not functioning
Mokoloane
I ve had R500 in my wallet and I'm unable to withdraw it why.Since 2022.I have deleted and downloaded the for several times but still can't withdraw.And now it's undownloadable.please help
Rejoice
Withdrawal, I can't withdraw from my l
Diane
When opening the Luno app It’s showing me bad request
Chibuikem
i am having trobule opening the luno website
Olawale
I I sent $10 twice in my luno wallet from trustwallet for the past 5days and my money has not been reflected
Tes
My instant deposit option is gone from Luno. I have previously used this option more than once, yet since yesterday i only have the option to EFT. How do i resolove this problem?
Chigozie
Hey Luno, I cannot access my account. Its been over 15yrs I visited last. I still have my email but I have forgotten my password. I tried to access my account through social media account but my Google account was not linked to my luno account. My name is Chigozie Udechukwu, my Email is - int...
sk
fpx bank system under maintenance for hours now.
Muhammed
Have sent almost 15 million and my vaulture is yet to be sent to me
Opeyemi
It keeps giving connection interupted
Vanda
When I click on send it shows a page saying Sorry for the interruption We couldn’t complete that action What does that meant
luqman
app not responding when trying to authorized crypto transaction
Abubakar
Sorry for the interruption, We are unable to complete that action.
Nurmaria
Why can’t I send out crypto from my wallet
Alvin
Order stream stuck at reconnecting
Ijeoma
Im trying to send some crypto to my luno but its telling me an error occured
Dane
Since yesterday I am no longer receiving the email login codes, so I cannot access my account or funds. ?
Ejomafuvwe
I can't withdraw nor can I sell my coin
Adeojo
It’s not loading up at all
Babafolarin
I am trying to trade and make some withdrawals but it’s not loading
Chucs
App indicates no connection
Sithabiso
I can't withdraw money from my LUNO to my account
Samuel
Not able to invest in bundle saying network issues , can't buy coins
Deon
server not responding, website and app
Trinity
A networking problem occurs when, check your connection! And my connection is very okay. Even the Luno website is not operational
Matt
Logged me out saying it wasn’t available in SA now it won’t let me put my password in as the enter button doesn’t work
MUHAMMAD
Cannot sign in using sosial account Facebook
Puterafaiz
I cannot sign in my account using Facebook
Saartjie
Cant do instant transfer from my bank account luno keep on saying can make deposit currently try again later
Godstime
I can’t withdraw my funds from luno keep saying sorry for the interruption... We couldn't complete that action
khodani
i bought Usdt yesterday and it was successful but money still in my wallet
Alexander
I want to withdraw from my naira wallet to my person account. The transaction has been pending since yesterday. What's happening? I need my money.
Emmanuel
My Luno app is not loading and it’s being request time out
Al
I still cant redeem my voucher. I have created it and there is no icon to redeem.
Al
I cant redeem a voucher I bought on luno. The option create voucher and redeem voucher is no longer a page.
Amanda
It’s not working. SSL error
Seriff
I can’t receive crypto sent to my wallet since yesterday
Che
Tried transferring from luno in Malaysia to another exchange and it’s not going through why ??
Mncube
I sent crypto it show sent but didn’t went through
Nicodemus
Sent some crypto to my luno wallet through matic, it's not reflecting for more than 3hours now. I checked my wallet address on the polygonscan I realized it says my wallet has received the crypto. Luno is messing things up for me. I may not use them again.
Achua
My Luno app is working it’s showing not connected to internet server
Mobolawa
I can't login to my luno account since some months past now, please help me to find last lasting solution,thanks.
Unique
I can't open the app, I keep getting, slow or no network, and it has been the same everyday for over 3 months now
Melokuhle
I can't be able to transfer usdt to someone it's writing invalid address
Owen
For sometime, Anytime I login it shows …. “ couldn’t connect to serve” and “ a server with a specified host name couldn’t be found”
Akong
I keep getting the error message “could not connect to sever” my app hasn’t refreshed in almost 2 months, because I’ve been having that same error message.
Abiodun
I make a withdrawal and I don’t get my funds in my account
James
My luno app in Nigeria is working. I have kept trying daily for 2 months now. Right now I can't access my luno account. jnmanni@yahoo.com for reply
Amuzie
I cannot login to the luno app, keeps receiving messages to check internet network
Andre
Cant seem to log in kicks me out
Azeez
I changed my password and still can’t login to my account
Number of Incidents
14 issues
Last incident
1 days ago
Services commonly monitored together with Luno
Luno isn't down. You can check Luno status and incident details on the top of the page. IsDown continuously monitors Luno official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Luno is currently operational. You can check Luno status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Luno might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Luno official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Luno last outage was on May 06, 2025 with the title "Delayed deposits and withdrawals in Nigeria"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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