Outage in Luno
Delayed withdrawals in Kenya
Resolved MinorIncident Report
We have identified an issue that's causing customers to experience longer-than-normal withdrawal processing times when attempting to withdraw funds.
We are working with our payment provider to solve this issue.
We will provide updates as soon as we can.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/05/2025 09:33AM
Update:
Customer should see no further delays with their withdrawals.
All withdrawal processing times should be as normal.
We appreciate your understanding in this matter.
IDENTIFIED
9 months ago - at 08/04/2025 11:16AM
We have identified an issue that's causing customers to experience longer-than-normal withdrawal processing times when attempting to withdraw funds.
We are working with our payment provider to solve this issue.
We will provide updates as soon as we can.
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