Instacart status updated based on recent crowdsourced reports
Instacart is working normally
This chart shows the number of user-reported issues for Instacart service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Instacart is down. The map shows recent Instacart outages from around the world.
Top locations, last 24h:
See what users report when Instacart is down and how Instacart outages affect them.
Annie - Open app and it immediately says there’s a network error and my internet is offline when I am connected to my WiFi.
Kim - Once logged in and Store selected, I receive a message stating something went wrong, tryagain. But I keep getting the same message. These are stores I've shopped at several times in the past.
Kaylee - App not loading stores. Says something went wrong. Hit retry..and nothing..
Grocery stores will not load. Keep getting an error message.
None of the grocery stores will load. Select store. No items load..
Kimberly - Items are not being displayed. There are no pictures when shopping. But the images are displayed in the cart..
amy - getting ready to pay but get's stuck on the white checkout screen, not letting me pay.
Amanda - Blank page after payment page.
"unknown error has occured" when trying to place an order using different payment methods and even switching from delivery to pickup.
I keep getting this error on the app and on the computer. I have tried 2 different accounts, different cards, etc. Nothing is working. Something went wrong Sorry, an unknown error has occurred..
Deb - The mobile app isn't displaying any images. It loads but no images for any items in any store..
Cant sign in to my account.
Marie - INSTACART Developed a shopping list, but the usual shopper and program controls not working. Got one website page listed "crashed" Received confirm for order, but order never was delivered.Instruction to reactivate order, cancel it or contact help was never found. Only phone no. (in San Francisco....
Not able to check out with online pay.
Markisha - The app is stuck on the screen requesting an update despite the update has been done.
In the last 90 days, Instacart had 3 incidents with a median duration of 1 hour 17 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Instacart outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Instacart app stuck in update loop
Users report an Instacart app update loop, preventing download or proper functioning after update...
|
Jun 02, 2026 at 10:20 AM UTC
Never acknowledged
|
about 1 hour |
|
App outage affecting order completions
Service outage causing internal errors across stages in the app. Users can't complete deliveries,...
|
May 08, 2026 at 12:03 AM UTC
Never acknowledged
|
about 2 hours |
|
Instacart app connectivity and login issues
Users report inability to log in and disrupted service during orders, indicating a widespread app...
|
Apr 16, 2026 at 09:44 PM UTC
Never acknowledged
|
about 1 hour |
|
Instacart app outage hindering users
Users report inability to login, start shopping, and constant error messages. Common issues inclu...
|
Oct 20, 2025 at 01:14 PM UTC
Never acknowledged
|
about 7 hours |
|
Checkout and display issues during outage
Users report inability to process orders, checkout errors, and missing product prices during serv...
|
Aug 20, 2025 at 11:36 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage affecting app functionalities
Users in WA report the shopper app is down, preventing batch completions and access to new batche...
|
Jul 23, 2025 at 03:49 PM UTC
Never acknowledged
|
about 1 hour |
Teams that track Instacart status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Instacart last outage
IsDown has tracked 0 Instacart incidents since February 2023. When Instacart goes down, incidents typically resolve within 74 minutes.
Check the Instacart status at the top of this page. IsDown combines official status page data with user reports to show whether Instacart is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Instacart is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Instacart's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.