Instacart Status - Is Instacart Down?
Instacart is operational
Updated a few minutes ago
Instacart is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Vanessa
App is stuck and unable to move forward in my batch Have to message customers to get addresses to be able to deliver their orders
William
Cannot enter payment method with debit card.
Eddie
No batches for my entire area for over 3 hrs straight
Victoria
I have been trying to chat for over an hour and keep getting disconnected.
Shirley
We've tried twice now to get our order delivered. Each time, the check out person says it won't go thru. What is going on? I want a refund. Funny they can take our money but not deliver the food.
Ruth
Order not being confirmed by Instacart for delivery
Ruth
They say " having trouble processing your credit card" !!!!!
Glenda
Cloudflare won't let me access and I am using Google as mu default. This happened twice this week
Ellen
The person who shopped for me today did not deliver all that I ordered. they also brought the wrong item. How do you correct this. I don't want to pay for items I did not receive.
Jane
Says my payment card doesn't have enough for the order - it does.
Geri
It is impossible to complete an order - the very last step - pressing the continue button after entering location, date & payment info does not work.
Diane
cant get my order was suppoused to be delivered at 12pm a still not here
Stephanie
My shopper says Instacart will not let him use the app, and to cancel my order, he can’t cancel my order, and Instacart is going to charge me a fee to cancel. Even though he can’t shop it.
Gregory
Waiting a long time for a shopper to be assigned to our order no phone contract on hold
Andy
I can't start shopping an order on the app
Alejandra
Not loading, and my batch didn't load
Susan
App is frozen. I have 2 orders to deliver in my car and I can't get service. Seems other folks could not either
Janice
Cannot get into either of my accounts, says processing error. Been like this for over 1 exasperating hour!
Sharon
When I place my order (as I have for last 2 years every week), I get "Your VISA doesn't have enough funds for this order. Please use another payment method." My VISA has more than enough funds. Can't find a way to fix this.
kim
Every time I start to log in (putting in my email) I get an error that Instacart is having trouble processing my request, please try again later.
Paula
Cannot get into app except for store flyers
Kirsten
No delivery times available
Michelle
Card declined and I have been waiting over 30 minutes for a live person to help. Still no live person
M.
Saying payout identity verification in progress
Russell
Payout identity verification in progress? What does that mean
Coop
I can't place my order. I've been trying for hours. I click to place my order and the site states "Please try placing your order again. I chatted with an Instacart live agent and they just give you instructions to clear cache and data if you are using a mobile app and/or clear browsing history, c...
IsDown has tracked 0 incidents since started monitoring Instacart status in February 2023.
No outages registered
0 incidents in 2025
Number of Incidents
0 issues
Last incident
- days ago
Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Instacart last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
