Is Instacart Down? Current Status & Real-time Updates
Check if Instacart is down, recent outages, user-reported issues, and outages map.
Instacart status - Is it down right now?
Instacart is working normally
Last checked a few minutes ago
Check if Instacart is down, recent outages, user-reported issues, and outages map.
Instacart is working normally
Last checked a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 2 incidents since started monitoring Instacart status in February 2023. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 1 hour
Users report inability to process orders, checkout errors, and missing product prices during service outage.
about 2 months ago · lasted about 1 hour
Users in WA report the shopper app is down, preventing batch completions and access to new batches. Last completed batch and pending pay are missing.
We've tracked and collected 2 incidents since started monitoring Instacart status
jane
keep getting ‘something went wrong’ error or screen won’t load.
Melody
Instalation checkout issues.
Laraysha
Page won’t load, keeps showing ‘I’m sorry’ message
Dina
I’m not able to see my order that they’re shopping for me right now. Also I’m not able to open any store, it keeps saying we’re sorry
Grace
Nothing will go through. I can't get any orders to go through or be delivered.
Dotty
Can’t get to my cart. Message reads: We’re sorry
Lashundria
Trying to order and the app keeps going in and out
S
“We’re Sorry” message when trying to use app. Nothing is loading.
Jonathan
Instacart is not working the stores on it are not open. All you receive is a black bar that says “ were sorry.”
Jenny
The app is not working. Every time I click on a store it says “we’re sorry”
Gauri
Not able to go on stores to purchase on the app
Lianne
Can’t get into Kroger. Keeps saying ‘we’re sorry’.
Edward
Batch is only flashing and then returning 30 minutes later keep getting an error about is there a problem with your batch and I’m not on a batch
Mel
Unable to get past checkout- message says no delivery times available. Been getting same message for over 2 hours.
KayDee
Instacart Shopper app - can't check out batch
Nancy
The app is broken, it's not working. And it's not going where it's bringing up the online code I can't get to the chat specialist or to the phone specialist. They're not answering and they're not confirming my chat and they're not let me cancel the batch
Diane
Prices are not being shown for many products; unable to check out.
Bianca
Receiving error on top section and not let me proceed
Lyanna
It hangs for a while, then errors out while checking out.
Christine
“System issue with batch availability”
Melanie
My screen keeps getting a pop up that from Ic saying “current issue with batches, we will let you know when it’s fixed”
Nan
Application will not load.
Ed
The stores mileage from my location is showing out of order app is running really slow, not reading the codes on the item scanned correctly
Suzanne
App opens with oops, retry - and retry doesn’t work
Sarah
App says Oops. Something went wrong. Try again. After closing out. And updating app
Kim
when trying to finish order adding payment, it says decline even though I have money in the bank he’s not letting me finish the order.
Claudia
App Not opening. Says oops something went wrong, try again.
Matt
It says that I have connection issues, yet my internet works perfectly with all other apps on my phone. I deleted app and reinstalled, turned off my phone and still an issue!
Stephanie
App and website will not allow me to select a delivery address. It goes back to the “select an address” window. Just a loop with no stopping. Online specialists no help. Two specialists just disappeared after a back and forth for a while. Another told me that it was a problem with the app but the...
Rose
Wont let me check out. It doesn’t have any options
Emily
App will not load stores. If you attempt it pops up with a prompt “we’re sorry”
Karen
I can't check out. No delivery time available. Never had that happen before.
Richard
It won't let me check out
Theresa
I got to pay and it just keeps going back to the same place.
Paula
Publix Instacart App won't open
Michael
I was not compensated for my last order and no new orders have come is for an hour due to a “system issue”
Mike
Pending pay and no batches
Damon
No batches showing up, last batch completed is missing.
Tony
Shopper app is down, cannot complete batches, can't get new batches, literally dead in the water.
Paulette
It will come up but not let me do anything such as click on boot or department. Won't let me type in a product search either.
andre
the website is saying that i am blocked
Des
Shopper app not working correctly
Star
In the Brooklyn area no one is getting trips but the stores are in high demand. And red
Cristina
App keeps refreshing not able to add items to order
Richard
Shaws in Lancaster and Littleton NH show most items out of stock.
Angela
I have not seen batches in 3 days.
Vanessa
App is stuck and unable to move forward in my batch Have to message customers to get addresses to be able to deliver their orders
William
Cannot enter payment method with debit card.
Eddie
No batches for my entire area for over 3 hrs straight
Victoria
I have been trying to chat for over an hour and keep getting disconnected.
Shirley
We've tried twice now to get our order delivered. Each time, the check out person says it won't go thru. What is going on? I want a refund. Funny they can take our money but not deliver the food.
Ruth
Order not being confirmed by Instacart for delivery
Ruth
They say " having trouble processing your credit card" !!!!!
Glenda
Cloudflare won't let me access and I am using Google as mu default. This happened twice this week
Ellen
The person who shopped for me today did not deliver all that I ordered. they also brought the wrong item. How do you correct this. I don't want to pay for items I did not receive.
Jane
Says my payment card doesn't have enough for the order - it does.
Geri
It is impossible to complete an order - the very last step - pressing the continue button after entering location, date & payment info does not work.
Diane
cant get my order was suppoused to be delivered at 12pm a still not here
Stephanie
My shopper says Instacart will not let him use the app, and to cancel my order, he can’t cancel my order, and Instacart is going to charge me a fee to cancel. Even though he can’t shop it.
Gregory
Waiting a long time for a shopper to be assigned to our order no phone contract on hold
Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Instacart last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
