Is Instacart Down? Check the current Instacart status

Instacart is operational

Updated a few minutes ago

Instacart not working for you?

Monitoring Instacart since February 2023. Learn more

0 incidents in 2025

Instacart issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Instacart problems

  • S

    Shirley

    4 days ago

    We've tried twice now to get our order delivered. Each time, the check out person says it won't go thru. What is going on? I want a refund. Funny they can take our money but not deliver the food.

  • R

    Ruth

    23 days ago

    Order not being confirmed by Instacart for delivery

  • R

    Ruth

    24 days ago

    They say " having trouble processing your credit card" !!!!!

  • G

    Glenda

    about 1 month ago

    Cloudflare won't let me access and I am using Google as mu default. This happened twice this week

  • E

    Ellen

    about 1 month ago

    The person who shopped for me today did not deliver all that I ordered. they also brought the wrong item. How do you correct this. I don't want to pay for items I did not receive.

  • J

    Jane

    about 1 month ago

    Says my payment card doesn't have enough for the order - it does.

  • G

    Geri

    2 months ago

    It is impossible to complete an order - the very last step - pressing the continue button after entering location, date & payment info does not work.

  • D

    Diane

    2 months ago

    cant get my order was suppoused to be delivered at 12pm a still not here

  • S

    Stephanie

    2 months ago

    My shopper says Instacart will not let him use the app, and to cancel my order, he can’t cancel my order, and Instacart is going to charge me a fee to cancel. Even though he can’t shop it.

  • G

    Gregory

    2 months ago

    Waiting a long time for a shopper to be assigned to our order no phone contract on hold

  • A

    Andy

    2 months ago

    I can't start shopping an order on the app

  • A

    Alejandra

    2 months ago

    Not loading, and my batch didn't load

  • S

    Susan

    2 months ago

    App is frozen. I have 2 orders to deliver in my car and I can't get service. Seems other folks could not either

  • J

    Janice

    3 months ago

    Cannot get into either of my accounts, says processing error. Been like this for over 1 exasperating hour!

  • S

    Sharon

    3 months ago

    When I place my order (as I have for last 2 years every week), I get "Your VISA doesn't have enough funds for this order. Please use another payment method." My VISA has more than enough funds. Can't find a way to fix this.

  • K

    kim

    3 months ago

    Every time I start to log in (putting in my email) I get an error that Instacart is having trouble processing my request, please try again later.

  • P

    Paula

    4 months ago

    Cannot get into app except for store flyers

  • K

    Kirsten

    4 months ago

    No delivery times available

  • M

    Michelle

    5 months ago

    Card declined and I have been waiting over 30 minutes for a live person to help. Still no live person

  • M

    M.

    6 months ago

    Saying payout identity verification in progress

  • R

    Russell

    6 months ago

    Payout identity verification in progress? What does that mean

  • C

    Coop

    8 months ago

    I can't place my order. I've been trying for hours. I click to place my order and the site states "Please try placing your order again. I chatted with an Instacart live agent and they just give you instructions to clear cache and data if you are using a mobile app and/or clear browsing history, c...

Instacart outage history

IsDown has tracked 0 incidents since started monitoring Instacart status in February 2023.

No outages registered

Instacart outages in the last 30 days

Number of Incidents

0 issues

Last incident

- days ago

Having problems with Instacart? What can you do?

  1. First, stay calm.

    • We know it's stressful when Instacart is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Instacart already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Instacart status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Instacart is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Reports by users in other services in the last 12 hours

Hypixel https://hypixel.net
Hypixel user reports
Mangakakalot https://mangakakalot.com/
Mangakakalot user reports
Tyro https://tyro.com
Tyro user reports
ESPN https://www.espn.com/
ESPN user reports
Astound https://www.astound.com/
Astound user reports
Apple https://apple.com
Apple user reports
Gandi https://gandi.net/
Gandi user reports
RealVNC https://realvnc.com/
RealVNC user reports
Flip https://flip.com
Flip user reports
Discord https://discord.com/
Discord user reports

Frequently Asked Questions

Is Instacart down today?

Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Instacart status?

Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Instacart outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Instacart slow today?

Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.

How are Instacart outages detected?

IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Instacart outage?

We don't have a record of Instacart last outage

Instacart not working for you? How do I know if Instacart is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support at their official website.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.