Check if Instacart is down, official outages, user-reported issues, and outages map.
Instacart is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Instacart issues that impacted them and how they are affected by the outage.
I am not receiving any orders so what is going on with instacart?.
Randall - Instacart is not sending verification emails! Can't login..
jedi - Instacart.ca and instacart.com both are not working for me since yesterday in Kingston, ON area.
Solveig - Instacart app is not showing options to add tip to total purchase..
Crystal - Instacart is not loading. I couldn’t show that I’ve picked up an order and I can’t mark it as complete. Nothing’s loaded in and chat aren’t responding and then nobody’s answering phones.
Checkout consistently fails with a generic error message after submitting payment info..
Can’t search items on Instacart?.
Not allow new card for subscription.
I cannot update a confirmed order. I get a 'Something went wrong' message. If I go into Unstacart and login, I see nothing of my current and confirmed order..
Mark - App disappears as soon as it is loaded.
Bev - I click on the app and it just goes to my homepage screen.
Instacart app not working when I click into it I get kicked out of it.
Richard - We’re trying to check out at Kroger store with Pin number issued register goes directly to asking for signature and declines the credit payment causing you to have to call Support to get it cleared out and you have to do it for each order even if you’re shopping a triple.
Miles - email invalid problem - despite confirmed info.
A - instacart is working for the link through costco right now.
Erica - Something went wrong keeps flashing on the screen.
Theresa - Can't login on instacart shopper app.
Instacart app isn’t connecting to the server.
Accepted a batch, was unable to start it. Unable to reach support, I've been on hold for 30 minutes. Batch was removed and I can't see any batches. App not working..
App is doing nothing. Can't check out orders.
Z - Instacart app is down batch notifications coming through but can see them in the app “something went wrong” message keeps popping up.
William - I can't see any orders on the app, I keep getting a message saying translation missing. I can't contact customer service. I cant check my stats or how much money I've made. I'm getting notifications about new available batches but I cant select any of them..
Renee - Cant access batch... continuously transitioning.
Brittany - Instacart is not loading and keeps giving me error message.
Charles - App will not load to finish order.
Brandi - The app will not transition so I can start my order.
I can't deliver my order. I have been waiting for almost an hour. I get the 500 server error message and unexpected error message. There is also a connectivity warning. Located in NC..
Paulette - Can’t complete order to check out can’t connect in app.
Jessica - Won't let me start shopping my batch. Getting internal error. Can't cancel batch or talk with customer service..
Didn’t let me start order and now order is gone. Every page shows error.
IsDown has tracked 3 incidents since started monitoring Instacart status in February 2023. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Instacart outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
09:14 AM EDT
|
Not Confirmed by Instacart
Instacart app outage hindering users
Users report inability to login, start shopping, and constant error messages. Common issues inclu...
|
about 7 hours |
|
Aug 20, 2025
07:36 PM EDT
|
Not Confirmed by Instacart
Checkout and display issues during outage
Users report inability to process orders, checkout errors, and missing product prices during serv...
|
about 1 hour |
|
Jul 23, 2025
11:49 AM EDT
|
Not Confirmed by Instacart
Service outage affecting app functionalities
Users in WA report the shopper app is down, preventing batch completions and access to new batche...
|
about 1 hour |
Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Instacart last outage
IsDown and DownDetector help users determine if Instacart is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Instacart's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.