Instacart status updated based on recent crowdsourced reports
Instacart is working normally
This chart shows the number of user-reported issues for Instacart service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Instacart is down. The map shows recent Instacart outages from around the world.
Top locations, last 24h:
See what users report when Instacart is down and how Instacart outages affect them.
The app gives error messages and I cannot connect to my shopper. Had to pay a $15 cancellation fee. Hopefully Instacart solves this issue, otherwise I will not use this service any longer. Super frustrating..
Christine - Cannot download instacart.
Hannah - App seems to be malfunction says retry.
Moving slow on computer, won't add items to cart, won't open pages. App on phone, won't work at all..
Liz - I didn't get my order, the driver finished, but then your app went down. I want a refund, how do I get it? I can't log on..
It says Shopping is Temporary Unavailable.
Itβs down, my shopper said they canβt even cancel my order until it comes back up..
Will not let me shop order and app isnβt working.
2nd batch disappeared. Couldnβt complete order..
Michael - Application crashing canβt finish active order..
Sara - Completed shopping app crashed can't check out can't log out can't get help Don't know what to do.
I just accepted an order but I keep getting notices saying βsomething went wrong please try again laterβ and because of that it wonβt let me start shopping.
It's not loading to have the order finished.
Jerry - States internal error and won't let you move forward in the app whatever stage it's at. So I'm trying to deliver an order and won't let me complete the delivery so dropped off and waiting to get a hold of customer service to move forward and close this order out..
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through ....
In the last 90 days, Instacart had 2 incidents with a median duration of 1 hour 26 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Instacart outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
App outage affecting order completions
Service outage causing internal errors across stages in the app. Users can't complete deliveries,...
|
May 08, 2026 at 12:03 AM UTC
Never acknowledged
|
about 2 hours |
|
Instacart app connectivity and login issues
Users report inability to log in and disrupted service during orders, indicating a widespread app...
|
Apr 16, 2026 at 09:44 PM UTC
Never acknowledged
|
about 1 hour |
|
Instacart app outage hindering users
Users report inability to login, start shopping, and constant error messages. Common issues inclu...
|
Oct 20, 2025 at 01:14 PM UTC
Never acknowledged
|
about 7 hours |
|
Checkout and display issues during outage
Users report inability to process orders, checkout errors, and missing product prices during serv...
|
Aug 20, 2025 at 11:36 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage affecting app functionalities
Users in WA report the shopper app is down, preventing batch completions and access to new batche...
|
Jul 23, 2025 at 03:49 PM UTC
Never acknowledged
|
about 1 hour |
Teams that track Instacart status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Instacart isn't down. You can check Instacart status and incident details on the top of the page. IsDown continuously monitors Instacart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Instacart is currently operational. You can check Instacart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Instacart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Instacart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Instacart last outage
IsDown has tracked 0 Instacart incidents since February 2023. When Instacart goes down, incidents typically resolve within 85 minutes.
Check the Instacart status at the top of this page. IsDown combines official status page data with user reports to show whether Instacart is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Instacart is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Instacart's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.